Oct 13, 2025 City Council Work Session

[1. Call to Order]

[00:00:07]

>> GOOD EVENING, EVERYBODY. WELCOME TO THE NEXT MEETING OF

[4. Citizens’ Input]

GOT IT THAT TIME. STATE YOUR NAME AND IF YOU WANT TO STAND UP. YOU COULD SEPARATE EITHER WAY. STATE YOUR NAME AND CITY OF

RESIDENTIAL. >> GOOD EVENING, MAYOR AND CITY COUNCIL. I WOULD LIKE TO TALK ABOUT ITEM 5E, AND THE CURRENT ORDINANCE IS OLD AND UPDATED. YOU CANNOT SEE THE DIFFERENCE OF COMMERCIAL OR RESIDENTIAL. CONTROL LIGHT TRESPASS AND LIGHT POLLUTION, BUT THIS IS NOT BEING ENFORCED BECAUSE OF VAGUE LANGUAGE AND UNCLEAR DEFINITION. THROUGHOUT THE ENTIRE ORDINANCE, POORLY DEFINED UPDATED DATA FROM THE 1970S. THERE SEEMS TO BE A LACK OF THE STAFFS WILL. UNFORTUNATELY, THE ORDINANCE SEEMS TO BE OPEN TO INTERPRETATION, WHICH IT SHOULDN'T BE. REWRITE THIS ORDINANCE TO BE MORE LIKE THE CITY OF HEATH AS AN EXAMPLE. THE CITY OF GARLAND AND MESQUITE SAYS THAT WE HAVE STRINGENT REQUIREMENTS. 300% STRONGER.

EXAMPLE, ROWLETT HAS ONE FOOT HANDLE. FOR VALUES AND SINGLE-FAMILY HOMES. MUCH MORE OF A LIKE ROUTE THAT HAS A SINGLE-FAMILY HOME VALUE OF .1. OTHER VALUES ON PAGE SIX SECTION 8 OF THE HEATH ORDINANCE 2021.01. ROWLETT NEEDS A STRONG ROBUST ORDINANCE THAT CLEARLY DEFINES THE PROBLEM. PROPER DEFINITIONS AND VERBIAGE FOR NO LIKELIER, NO LIGHT TRESPASS, LIGHT POLLUTION. HOW LIGHT SOURCES CAN ACTUALLY SHINE OFF PROPERTY. STRONG ROBUST VALUES. DO NOT EXCEED THE NEEDS OF THE LIGHT FOR THE PURPOSE. ENFORCED MOTION SENSORS, WHICH IS SOMEWHAT IN OUR DOCUMENT, BUT NOT ENFORCED. STRONG LIGHT TRESPASS CLEAR ONTO ADJACENT PROPERTIES. SOME ARE STATED, BUT NOT ENFORCED. 45 DEGREES PERPENDICULAR AND NOT PERPENDICULAR TO THE GROUND. THERE IS A DIFFERENCE. THE GROUND IS FINE, BUT IF THE LAND, YOU CAN CHEAT ON THAT A LITTLE BIT. THE LIGHTNING, WHICH IS ON ALL THE TIME, 100 FOOT TREES.

300 FEET AWAY, 300 FEET WIDE AND CAST SHADOWS ONTO PROPERTIES. IT IS TOO BRIGHT. REDUCES THE VISUAL APPEAL OF THIS AND HAS POTENTIAL RAMIFICATIONS. ARTIFICIAL LIGHT IS PRIMARILY LUMINANCE OR ACCENT OF LIGHT. FIXTURES LIKE FLOODLIGHT PRODUCES INTENSE BOLD AND LIGHT, WHICH RESULTS IN BOTH DIRECT LAYER AND INDIRECT LAYER. I WOULD BE MORE THAN HAPPY TO HELP SUPPORT THIS EFFORT IN ANY MANNER. PLEASE ASK THE CITY COUNCIL VOTE TO CONTINUE THIS CONVERSATION.

>> THANK YOU, SIR. OUR NEXT SPEAKER IS JOHN FOLLOWED BY

TURNER. >> THANK YOU VERY MUCH.

>> JUST SAY HER RESIDENCE. >> I'M HERE FOR THE SAME PURPOSE. THE PURPOSE -- THE STATED PURPOSE OF THIS ACTION SAYS TO CONTRIBUTE TO A PLEASANT NIGHTTIME ENVIRONMENT, WHICH THEN FOLLOWS TO SAY TO PROVIDE SAFETY AND PERSONAL SECURITY DURING THE HOURS OF DARKNESS. THE PART OF THE ISSUE IS THE CLEAR. IT ALSO SAYS TO CONTROL GLARE TO PROTECT RESIDENTS FROM NUISANCE AND DISCOMFORT. ACCORDING TO CAMBRIDGE DICTIONARY, A GLARE IS TO SHINE TOO BRIGHT. IT'S NOT REALLY DEFINED MORE THOROUGHLY THAN NOT. YOU WILL DO FIND IT FURTHER IN THE DOCUMENTS. THE NEXT PART IS TO CONTROL LIGHT TO

[00:05:08]

>> THANK YOU, SIR. >> THE LAST SPEAKER THIS EVENING

IS ALICIA TURNER. >> HELLO. I'M ALICIA TURNER.

2017 AND I AM NOT ONLY A CITIZEN OF ROWLETT, BUT A BUSINESS OWNER OF ROWLETT. I HAVE DONE QUITE A BIT FOR THE CITY HELPING THE CITY WITH EMBROIDERY AND SCREEN PRINTING. I WOULD LOVE TO CONTINUE DOING THINGS FOR THE CITY AND I THINK THE CITY WOULD TRY TO FIND A LOCAL BUSINESS TO SUPPORT FIRST BEFORE IT GOES OUTSIDE OF THE CITY. ULTIMATELY, I DID NOT RECEIVE AN EMAIL TO BID FOR THE CURRENT CONTRACT THAT WE HAVE FOR OUR EMBROIDERY AND SCREEN PRINTING. THERE WAS NO NOTIFICATION OFFERED. I SEARCHED THROUGH MY EMAIL AND I FOUND NOTHING. IT MAY HAVE GONE TO ANOTHER OLD EMAIL. I DON'T KNOW. I DID NOT GET ANY NOTIFICATION OTHER THAN JUST COMING TO A PURCHASING DEPARTMENT AND FINDING OUT THERE WAS A BID. OUR PURPOSE IS TO ASK THE CITY TO USE ITS LOCAL BUSINESSES FIRST WHENEVER AND WHEREVER POSSIBLE. I'M SPEAKING NOT ONLY FOR MYSELF, BUT OTHER LOCAL BUSINESSES HERE. MY POINT IS, HOW LONG WILL THIS LAST? IS IT GOING TO LAST FOR A YEAR OR INDEFINITELY? WHAT ARE WE DOING? MY QUESTION IS -- MY PURPOSE FOR THIS IS TO FIND OUT, WHY AREN'T WE SUPPORTING LOCAL BUSINESSES FIRST? WHY ARE THESE BIDS IN PLACE INDEFINITELY? THAT'S WHAT MY PURPOSE IS HERE. IT'S TO FIND OUT WHAT'S GOING ON WITH THAT AND TO PUSH THE CITY COUNCIL TO USE LOCAL BUSINESSES FIRST AND TO SUPPORT BUSINESS DEVELOPMENT HERE IN OUR CITY. THANKS.

>> THANK YOU. DO WE HAVE ANYONE ELSE IN THE PUBLIC WHO WISHES TO

[00:10:05]

[5.E. Discussion regarding possible amendments to Sec. 77-510 (Exterior lighting) of the Code of Ordinances.]

SPECIFICALLY, THE CODE DOESN'T PROVIDE GUIDANCE FOR OUTDOOR LIGHTING. GENERAL GUIDANCE AND ACCEPTABLE ELIMINATION, INCLUDING APPROPRIATE HEIGHT TO CANDLE RATIOS. I WOULD LIKE TO SEE OUT OF THIS DISCUSSION, WHICH THIS IS AN OPEN ENDED DISCUSSION, IS FOR US TO AGREE IN SOME RESPECT TO PROVIDING SOME STRUCTURE AROUND THE CODE RATHER THAN THIS OPEN-ENDED METHODOLOGY THAT HAS BEEN ADOPTED. I DON'T KNOW WHAT THE PROCESS LOOKS LIKE AND WE CAN CERTAINLY PROVIDE FEEDBACK TO STAFF TO THE CITY ATTORNEY ON PERHAPS TIDYING UP THE CODE AND IF I NEED TO NECESSITATE THE FORMATION OF THE SUBCOMMITTEE TO WORK WITH STAFF AND PERHAPS A COUPLE OF INDIVIDUALS FROM THE COUNCIL TO GUIDE THE PROCESS, BUT NOTHING IS IN THE DARK HERE AS FAR AS WHAT HAS BEEN DISCUSSED, NO PUN INTENDED. I WOULD OPEN THE FLOOR TO QUESTIONS AND COMMENTS AND TOTALLY HAVE A CHANCE TO READ THE STAFF REPORT WITH RESPECT TO OUR ORDINANCES AND THE MEMO FROM STAFF, AS WELL AS SURROUNDING NEIGHBORING ORDINANCES THAT ARE PULLED, AS WELL.

>> I WANT ORDINANCES TO BE UP-TO-DATE AND I WANT THEM TO HAVE CLEAR EXPECTATIONS OF WHAT TO DO AND WHAT THEY CAN DO.

FRUSTRATION ON THAT SIDE AND CITIZEN SIDE. I WOULD LIKE TO CLEAN IT UP AND GET IT FIXED. I LOOKED AT THE STUFF AND, STEPH, YOU DID A GOOD JOB. IMAGES, I GUESS YOU COULD SAY OF THE LIGHTS AND WHAT A PERSON CAN LOOK UP. I CAN HAVE THIS KIND OF LIGHT AND THIS KIND OF LIGHT. I LIKE THE PICTURES FOR EVERYBODY TO LOOK AT. I THINK THAT THE LUMENS AND STUFF, WE CAN GET DOWN TO THAT. I HEARD A WHILE AGO WITHIN THE THING THAT HEATH HAS AN ORDINANCE, SOMEBODY THAT WILL DO. I WOULD LIKE TO GET IT RIGHT, SO WE DON'T HAVE TO REVISIT IT AGAIN.

>> ANYTIME YOU HAVE AMBIGUITY, GOOD FOR STAFF OR CITIZENS AND I THINK THIS HAS PLENTY OF AMBIGUITIES, SO I FULLY SUPPORT

TAKING A HARD STAB AT THIS. >> THERE WILL BE SOME LEVEL OF AMBIGUITY. THAT WILL ALLOW SOME DISCRETION AND PERHAPS INFORMANT ENFORCEMENT. IT IS WAY TOO BIG TO JUST SAY, GLARE.

>> THE WEBSTER OR SOME DEFINITION OF GLARE. THAT'S NOT QUANTIFIABLE. YOU CAN'T MEASURE THAT WITH A DEVICE. MUST GO OUT AND ACTUALLY MEASURE OUTPUT. WHAT DOES THAT MEAN WITH RESPECT TO OUR CODE? VIRTUALLY NOTHING.

>> I'VE SAID THAT YOU ARE NOT GOING TO GET AN ORDINANCE -- THERE WILL ALWAYS BE WIGGLE ROOM, BECAUSE THERE ARE DIFFERENT CIRCUMSTANCES THAT MAY COME UP.

>> YEAH, HAVING THE IMAGES, KIND OF AMBIVALENT. I THINK THEY'RE HELPFUL, BECAUSE THEY PROVIDE GUIDANCE. I DO WORRY THAT WHEN YOU SPECIFICALLY CALL OUT A CERTAIN TYPE OF LIGHT FIXTURE AS BEING PERMITTED, DOES THAT MEAN THOSE ARE THE ONLY ONES PERMITTED? A NEW LIGHT FIXTURE THAT LOOKS DIFFERENT. AT ONE POINT ARE YOU PROVIDING TOO MUCH RESTRICTION AROUND WHAT PEOPLE CAN DO WITH HER OWN PROPERTY? I'M NOT OPPOSED TO THE IDEA. I

[00:15:06]

>> I WAS DOING MY RESEARCH AND READING SOME STUFF. L.E.D. BULB SHINES DOWN. FLORENCE THE FLORESCENT BULB GOES EVERYWHERE.

YOU DON'T WANT SOMETHING TO REFLECT THE LIGHT. IT WILL GO

EVERYWHERE. >> THE OF THOSE HEADLIGHTS THAT

YOU SEE THAT BLIND YOU. >> CAN WE DO THAT?

>> THAT'S PROBABLY DMV, BUT IS THERE ANYBODY IN DISAGREEMENT

THAT WE NEED TO MAKE UPDATES? >> I'M NOT IN DISAGREEMENT, BUT I COMPLETELY SUPPORT THIS. THIS WILL HAVE TWO LEAN HEAVILY ON STAFF. .25 LUMENS AND ONE LUMEN AND 50 LUMENS, UP AND DOWN. YOU KNOW WHAT I'M SAYING? I THINK PROBABLY MOST OF THIS LACKS A LOT OF TECHNICAL EXPERTISE. I'M ON BOARD AND IT SOUNDS LIKE SOMETHING NECESSARY. I COMPLETELY SUPPORT WHAT WE ARE DOING. JUST ASK STAFF -- I DON'T KNOW WHAT I'M ASKING, BUT TO TRY TO MAKE IT EASY. THIS IS SOMETHING --.

>> TO HER POINT, YOU DON'T UNDERSTAND WHAT THIS IS.

>> THAT'S RIGHT. THAT'S WHY AS WE GO THROUGH THIS --. YOU ARE DUMBING IT DOWN TO POINT ONE COMPARED TO .25. IT'S ONLY THAT MUCH. ANYWAY, THOSE ARE MY ONLY POINTS. I SUPPORT IT AND I THINK IT'S A GOOD IDEA. WHEN IT COMES BACK TO US, STAFF WOULD BE KIND TO US AND TRY TO EXPLAIN A WHOLE LOT.

>> KRISTOF, CAN I GET YOUR OPINION ABOUT WHETHER YOU FEEL AS IT CURRENTLY DIFFERENTIATES RESIDENTIAL VERSUS NONRESIDENTIAL USES? I HAD A HARD TIME.

>> I THINK THE CURRENT CODE EXEMPTS RESIDENTIAL. THAT IS THE INTERPRETATION WE PUT IN PLACE. THEY TRIED TO USE SOME OF THOSE LUMENS THAT APPLIED TO COMMERCIAL PROPERTY AND GET SOME CLARITY. I THINK EVERYONE'S COMMENTS ABOUT THIS BEING BIG IS ABSOLUTELY TRUE. IT IS FAIRLY FLEXIBLE AND OPEN TO WHAT PEOPLE CAN DO ON THE RESIDENTIAL SIDE. IF YOU WANT TO BE MORE, CERTAINLY A DIFFERENT ORDINANCE APPROACH WOULD BE NECESSARY.

>> YEAH, THIS IS PROBABLY JUST AS HARD AS IT IS SCIENCE TRYING TO NAIL THIS DOWN. FOR ME, I WANT SOMETHING THAT GIVES PEOPLE THE ABILITY TO HAVE LIGHTING THAT PROVIDES SECURITY AROUND PROPERTIES AND CERTAINLY ECHO THAT SENTIMENT. AT THE SAME TIME, NOT BEING A BURDEN OR BOTHER ON OUR NEIGHBORS. IT'S FINDING THAT MIDDLE GROUND. YOU CAN ONLY REGULATE SO MANY LUMENS IN NUMBERS AND DIRECTIONALITY AND ANGLES AND ALL OF THAT BEFORE YOU GET INTO THE FINE POINT OF WHAT IT MEANS TO BE A GOOD NEIGHBOR. FROM MY STANDPOINT, THAT IS WHAT I'M ASKING STAFF. TO FIND THE MIDDLE GROUND AND GOT SWEET SPOT.

>> I THINK THERE ARE LOTS OF GOOD EXAMPLES, SO COUNCIL HAS AN INTEREST IN HAVING PROBLEMS -- PUTTING TOGETHER IN ORDER TO

MAYBE CONSIDER. >> THAT WOULD BE GREAT. COUNCIL,

ANY FEEDBACK OR QUESTIONS? >> I THINK IT'S JUST THE INTENT. MAYBE JUST ARCHITECTURAL LIGHTING. I LOVE NIGHTTIME ARCHITECTURAL LIGHTING THAT LIGHTS OF TREES AND STUFF. I THINK THAT'S WHAT WE ARE TRYING TO AVOID, SO SOME HAVING SHED THEIR BLINDS AT NIGHT. THERE MAY BE COULD BE SOME FLEXIBILITY ON ARCHITECTURAL LIGHTING. THAT IS ALL DIRECTIONAL. THAT IS

DIRECTIONAL ANYWAYS. >> IN MY OPINION, IF THERE BUT THE LIGHT THAT LIGHTS THE BUILDING. THE ORDINANCE MAKES AN ASSUMPTION THAT THE LIGHT IS UNDER AND IT WON'T BOTHER ANYBODY. YOU CAN FIND A WAY TO BOTHER SOMEBODY IF YOUR GOAL IS

[00:20:03]

>> I ASK THAT WE GO LITTLE BIT FORWARD WITH THE JELLYFISH LIGHTS. YOU KNOW WHAT THOSE ARE? THEY RUN AROUND THE HOUSE AND ARE LIT IN DIFFERENT COLORS AND THINGS. IF YOU ARE GOING TOWARDS THE ROCK WALL SIDE OR THAT NEW BUILDING, THAT IS A MEDICAL FACILITY ACROSS THE SHORT PART OF THE LAKE. THERE IS A HOME THAT'S IT'S PRETTY FAR BACK, BUT IT HAS JELLYFISH LIGHTS.

THAT'S THE COMPANY NAME AND I DON'T KNOW WHAT THEY ARE CALLED. JUST MOUNTED L.E.D. LIGHTS THAT COULD BE MULTICOLORED. THEY ARE FAIRLY BRIGHT, BUT THEY ARE NOT

PIERCING BRIGHTNESS. >> THEY CAN CONTROL HOW BRIGHT.

>> AND TRULY ASKING, WOULD THESE BE SIMILAR TO THE LIGHTS YOU CAN PUT ON MOTORCYCLES AND LOW RIDERS AND STAFF?

>> IT'S ABOUT TWO INCHES IN. >> IT'S BASICALLY A SOLID?

>> IT'S NOT A STRIP. THEY ARE SEPARATE L.E.D.S.

>> THAT'S NOT WHAT I WAS TALKING ABOUT.

>> I HAVE A LIGHT ALL AWAY AROUND MY HOUSE AND YOU CONTROL

IT. ACCENT LIGHTING. >> HOW MANY LUMENS?

>> THE OTHER THING THAT WE ALSO NEED TO TAKE INTO CONSIDERATION IS OUR WILDLIFE. THE LIGHTS GOING UP, I DO THICK IT'S IMPORTANT THAT WE ADDRESS THAT, AS WELL. WE HAVE CRITTERS THAT GET CONFUSED. I DO THINK WE NEED TO THINK ABOUT ALL OF THE INHABITANTS AND NOT JUST THE NEIGHBORS.

>> JUST'S SPARKED SOMETHING IN ME TO THINK ABOUT. HOLIDAY

LIGHTING. >> I WAS THINKING ABOUT THAT.

>> RESTRICTED TO JUST PERMANENT LIGHTING.

>> WE GET EXEMPTIONS >> COMMUNICATION. HOLIDAY

LIGHTS. >> UNLESS YOU ARE CLARK GRISWOLD

AND CAN SEE IT FROM SPACE. >> IF STAFF CAN BRING US BACK A COUPLE OF OPTIONS, THAT WOULD BE HELPFUL.

>> DO YOU FEEL COMFORTABLE? >> WE HAVE A FAIR DIRECTION.

>> PERFECT. THANK YOU, CHRISTOPH.

>> WE SEE THE LIGHT. >> HE'S BEEN SITTING ON THAT

ONE. >> FOR WILDLIFE, WE ACTUALLY DO HAVE OWLS. SOME OF THIS LIGHTING IS AFFECTING THE OWLS, BECAUSE THERE UP IN THE TREES AND IT KIND OF MESSES WITH THEM. THAT WOULD BE ANOTHER REASON TO PROTECT THE WILDLIFE.

>> THANK YOU. JUST WANT TO GIVE YOU THAT OPPORTUNITY. THIS IS A PASSION PROJECT FOR YOU. ALL RIGHT, COUNCIL, I THINK WE ARE

[5.D. Discussion regarding a resolution rescinding the Community Services Grant Program and Policy.]

I BELIEVE THAT WE HAVE A COUPLE OF GOOD MEMORANDUMS OF UNDERSTANDING THAT HAVE BEEN FORMALIZED WITH STAFF AND COUNCILS INPUT WITH A COUPLE OF ORGANIZATIONS THAT ARE DOING THIS TYPE OF WORK WE ARE TALKING ABOUT. I THINK CONTINUING TO DO THAT WITH THE RIGHT ORGANIZATION WILL BE THE BEST WAY TO ACCOMPLISH THIS IN THE FUTURE RATHER THAN THIS POLARIZING

[00:25:02]

>> WE WILL RESEND IT AND TRY TO REVISE?

>> THAT WAS NOT MY INTENT. NO. MY INTENT WAS SIMPLY TO MAKE IT

GO AWAY. >> THAT'S --.

>> EXCELLENT POINT. ANY FUNDS ALLOCATED THROUGH THE BUDGET CYCLE, ALL OF THAT WILL CONTINUE AND THE RESOLUTION IS WORDED AS SUCH THAT ALL OF THE REQUIREMENTS IN PLACE STAND WITH

EVERYTHING. >> GOING FORWARD, IT WOULDN'T BE ANYTHING ANYMORE. THANK YOU FOR BRINGING THAT UP. I THINK IT CREATES WINNERS AND LOSERS IN NONPROFITS. IT IS REALLY CHALLENGING TO GET MONEY WITHOUT OUTCOMES. I AM SUCH A PROPONENT OF AND DESERVES ALL THE HELP THEY CAN GET. IT'S NOT OUR PLACE TO SPEND TAXPAYER MONEY. IF THEY REALLY ARE, THEY CAN GET THAT ON THEIR OWN. TO APPOINT, A POLARIZING THING. THERE ARE OTHER STATE GRANTS OUT THAT SOME OF THESE NONPROFITS COULD PROBABLY GO AFTER AND IT CREATES A DUE PROCESS. I'M WITH YOU.

>> I'M IN AGREEMENT ALSO. I DO WANT SOME CLARITY HERE. WOULD YOU HAVE WHAT I CALL THE BIG THREE. IT COULD BE --. HAVING THEM PUT OUTSIDE OF THIS, IS THAT THE IDEA?

>> THEY WOULD HAVE A MEMO. FOR INSTANCE, ALONG WITH THE CHAMBER, WE HAVE AGREEMENTS FOR BOTH ORGANIZATIONS THAT PROVIDE FUNDING. DO WE HAVE ONE WITH THE CITIZEN COUNCIL OR ARE WE

WORKING ON ONE CURRENTLY? >> I DON'T KNOW THE ANSWER TO

THAT QUESTION. >> WE WERE GOING THROUGH THIS PROCESS AND THAT WAS SORT OF THE DISCONNECT. WE HAD THESE ORGANIZATIONS THAT ARE REALLY FUNDAMENTAL I THINK. THEY SORT OF STAND IN A SEPARATE LEVEL THAN JUST THE REQUESTS TO COME IN. THE REQUESTS TO COME IN, NUMBER ONE, I HAVE A HARD TIME TELLING A TAXPAYER WHILE I'M GIVING SOMEBODY ANYTHING WHEN WE ARE SAYING, WE ARE ON TIGHT BUDGETS AND WE ARE WATCHING EVERY DOLLAR. I JUST DON'T FEEL LIKE -- IT ALMOST SOUNDS LIKE WE HAVE THIS ABUNDANCE OF MONEY THAT WE CAN JUST HANDOUT, WHICH WE DON'T. THAT PERCEPTION KIND OF BOTHERS ME TO THE POINT WHERE IT GETS POLITICIZED AND IT GETS WINNERS AND LOSERS. I DON'T LIKE THAT PART OF IT. THE SCALE OF ASKS WAS REALLY WIDE, SO THERE ARE NOT ANY SORT OF GUARDRAILS. WE ARE GOING THROUGH THE PROCESS. YES, THIS NEEDS TO BE DONE AWAY WITH AND WE DO NEED TO TAKE CARE OUR THROUGH ML USE AND MAKE THEM PART OF THE BUDGET, IF YOU WILL. EVERY YEAR TO COME ASK FOR AND IT'S DONE MORE CITY LEVEL AND CITY MANAGER AND STAFF TO SET UP THOSE. I'M REALLY COMFORTABLE WITH THAT. IF YOU ASK ME, WHAT WE ARE GETTING RID OF IS THE DISCRETIONARY SORT OF SQUISHY MONEY WE ARE PASSING OUT AND I WANT TO MAKE SURE THOSE FOLKS ARE TAKEN CARE OF.

>> WITH THIS RECENSION IN MY MIND, IT IS NOT WHAT THE FUTURE FROM DOING THINGS. I THINK THE PROCESS IS MUCH BETTER, BECAUSE IT IS NOT A SONG AND DANCE THAT THE GRANT PROGRAM HAD DONE. THE FUTURE COUNCILS CAN DECIDE TO CHANGE ML USE OR DO NEW ML USE

[00:30:01]

CONTRACTUAL AGREEMENTS. >> THAT'S WHAT IT BECOMES BUT A CONTRACTUAL AGREEMENT RATHER THAN WE ALL STRUGGLE WITH THIS REQUEST AND WE TRIED TO FIGURE OUT HOW IT WORKS. FOR TIME SAKE

, IT REALLY --. >> I DON'T SAY THAT --. IT'S NOT LIKE A SELF INTERESTING, BUT IT WAS A TREMENDOUS WASTE OF TIME FOR THE AMOUNT OF DOLLARS WE ARE TALKING ABOUT. WE HAVE MORE IMPORTANT THINGS IN OUR CITY. MILLIONS OF DOLLARS, LET ALONE SPENDING TIME TALKING ABOUT THOUSANDS OF DOLLARS. WE

NEED TO REFOCUS THAT. >> I'M IN FULL AGREEMENT. IT'S A LOT OF MONEY. IF WE DON'T HAVE SOME KIND OF MLU , I STRONGLY URGE WE GET THAT, BECAUSE WE DID GO THROUGH THE BUDGET PROCESS AND THERE IS A LOT MORE SCRUTINY OVER THAT THAN JUST HANDING OUT A GRANT AND HOPING WE WOULD GET SOME KIND OF

REPORT. >> THAT WOULD BE --. SORRY.

>> DON'T I GET TO TALK? >> OF COURSE.

>> EVERYBODY KNOWS THAT I'M GOING TO DISAGREE. I FEEL LIKE ALL COUNCILS AND FUTURE COUNCILS, WITH THE FLEXIBILITY, YOU ARE CORRECT. I DON'T KNOW EXACTLY HOW THAT WOULD WORK. THE REASONS I ACTUALLY THINK HAVING THIS PROCESS IS IMPORTANT IS THAT IT GIVES US FLEXIBILITY. WE DON'T KNOW WHAT THE UPCOMING NEEDS ARE GOING TO BE. I THINK THIS IS A PERFECT EXAMPLE OF AN INNOVATIVE PROGRAM THAT IS ACTUALLY TARGETING AN AUDIENCE THAT WE WANT TO ENGAGE. I THINK IT IS FANTASTIC THAT WE HAVE A PROGRAM THAT CAN BRING EVERYBODY TO OUR EVENTS, PARADES, FESTIVALS. HOW DID IT EVER GET ON OUR AGENDA OR HOW DID THAT WORK? I GUESS YOU CAN FIGURE IT OUT, BUT I THINK HAVING THAT OPEN PROCESS WITH PEOPLE WITH GREAT INNOVATIVE IDEAS CAN COME TO COUNCIL AND SAY, I WOULD LIKE TO HAVE SOME GRANT FUNDING TO DO X, Y AND Z. I THINK THAT'S GREAT AND IT FOSTERS COMMUNITY ENGAGEMENT AND GOODWILL. WE TALK ABOUT WANTING HAVING THIS SMALL TOWN FEEL AND THAT IS THE SMALL TOWN FEEL WHERE WE GET OUT AND LISTEN TO OUR NEIGHBORS. OUR NEIGHBORS HAVE THIS NEED AND SOMEBODY STOOD UP AND SAID, I WILL DO THAT AND WE CAME IN WITH FUNDING AND IT'S GOING TO BE EVEN BETTER. I REALLY THOUGHT IT WAS A GOOD PROCESS. IT DID BECOME CONTENTIOUS, BUT IT DOESN'T HAVE TO BE. I'VE LOST A LOT OF VOTE. THAT'S OKAY.

THIS IS DEMOCRACY. SOMEBODY SAYS TO CALL THE VOTE, WE CALL THE VOTE AND WE ARE DONE. I DON'T KNOW THAT WE HAVE TO KEEP GOING THROUGH THINGS AGAIN. I THINK WE CAN MAYBE TIGHTEN UP THE PROCEDURES A LITTLE BIT. I ALSO THINK -- BACK AGAIN, I THINK IT'S IMPORTANT THAT WE ARE OPEN. WE ARE AN INCUBATOR FOR NEW CREATIVE IDEAS FOR OUR COMMUNITY. WE WOULD HATE TO SEE THIS GRANT FUNDING GO AWAY, BECAUSE INNOVATION REALLY IS NECESSARY AND NEEDED. THAT'S WHY I'M DISAGREEING.

>> I THINK IT'S IMPORTANT TO GIVE SOME FEEDBACK ON WHAT YOU SAID. THE POINTS YOU MAKE ARE VALID. YOU MENTIONED THAT THIS PROGRAM PROVIDES FLEXIBILITY AND HOW TO KEEP THAT AND HOW WE ALLOW THAT GOING FORWARD. NOW, WE ARE PROVIDING STRUCTURE AROUND WHAT WE ARE ASKING OF PEOPLE AS OPPOSED TO THEM APPLYING AND SAY, HERE IS WHAT I CAN OFFER. HERE IS A NEGOTIATION PROCESS RATHER THAN CONSIDERING A STACK OF APPLICATIONS.

[00:35:05]

>> WHO ARE THEY APPLYING TO? >> IT WOULD GO TO THE CITY.

>> THERE'S GOING TO BE A PAGE? HOW DOES THAT WORK?

>> I DON'T THINK IT'S AN OPEN APPLICATION PROCESS. MAYBE THEY COME TO STAFF OR TALK TO COUNCIL AND WE GUIDE THEM THROUGH THE PROCESS . A TRANSITION FROM BEING A GRANT RECIPIENT TO BEING A HOLDER WITH THE CITY. THAT HAS PROVIDED STRUCTURE AROUND WHAT THEIR EXPECTATIONS ARE AND WHAT THEY ARE CALLED TO DO WITH WHAT THEY ARE REQUIRED TO PROVIDE. MAKING THAT SHIFT WILL BE NATURAL. I THINK IT COULD BE FOR A PROGRAM, BECAUSE WE CAN START TO OUTLINE THE EVENTS THAT THEY ARE EXPECTED TO ATTEND, WHAT ATTENDANCE WE EXPECT TO SEE. ANYTHING LIKE THAT, REALLY. THAT LEADS ME TO THE NEXT POINT, SMALL-TOWN APPEAL. SMALL-TOWN FEEL WAS GREAT, BUT WE HAVE TO FEEL LIKE A SMALL TOWN AND OPERATE LIKE A BIG CITY. IT HAS ALWAYS BEEN THE PAIRINGS.

FEELING LIKE A SMALL TOWN STILL MEANS THAT WE HAVE THAT FEELING.

WHEN IT COMES TO FINANCES, WE HAVE TO HAVE CONTRACTS AND

THINGS IN PLACE. >> I GUESS I FELT LIKE THE PROGRAMS -- THE GRANT PROGRAMS WERE STRUCTURED. I DON'T THINK IT WAS JUST $5000, BUT I THOUGHT THERE WERE METRICS THAT WERE

ALREADY ATTACHED TO THAT. >> IT IS ALL RETROACTIVE. I DON'T KNOW IF THEY HAD A CLAWBACK PROVISION. I DON'T THINK IT DID, BUT IF IT DID IT AND HAVE MANY TEETH TO IT.

>> I THINK THAT'S ACCURATE. >> PERFORMANCE METRICS ARE COMING FROM THE APPLICANT AND NOT THE CITY. THAT IS WHERE IT ALLOWS US TO HAVE THAT CONVERSATION, BECAUSE WE ARE WORKING THROUGH CONTRACT NEGOTIATION. THE APPLICANT MAY SAY, THERE IS NO WAY I CAN DO ALL OF YOUR EVENTS. WE ARE GOOD WITH THAT OR WHATEVER, BUT IF THE APPLICANT THROUGH THE GRANT PROCESS AS I CAN ONLY DO FIVE A YEAR, WE DON'T REALLY GET THAT DISCRETION SIDE, BECAUSE THEY APPLY UNDER THE GRANT PROGRAM AND WE SAY YES OR NO TO THAT. THERE IS DISCUSSION IN THE AMOUNT AND LITTLE THINGS, BUT I FEEL LIKE IT'S A LITTLE BIT TOO LOOSE IN MY OPINION. YOU MENTIONED THE BUDGET PROCESS. I DON'T KNOW WHAT TO SAY ABOUT THAT. WE STARTED TALKING ABOUT IT AT OUR FIRST BUDGET STRATEGY SESSION AND WE CAME BACK AND TALKED ABOUT IT AGAIN. I THINK WE TALKED ABOUT IT FOUR TIMES.

MAYBE IT WAS ONLY THREE. >> IT WAS THREE.

>> MY GOODNESS. >> I CERTAINLY AGREE WITH YOU THAT IT WAS A LOT. IT'S IMPORTANT WE TALK THINGS THROUGH, BUT IT'S ALSO IMPORTANT THAT IF WE DECIDE SOMETHING, WE DECIDE SOMETHING. I DON'T WANT TO THROW A FIT OR ANYTHING AND SAY, IT'S GOT TO BE MY WAY. I FEEL LIKE IT WAS A GOOD PROGRAM. I REALLY HAD SOME GREAT IMPACT ON THE CITY. KEEP ROWLETT BEAUTIFUL. THEY STARTED OUT THAT WAY AND THEY HAVE BROUGHT AT LEAST $1.5 MILLION INTO THE CITY. THEY BROUGHT $200,000 TWICE WITH THE GC AA. THEY BROUGHT HIGHWAY 66. I KNOW PEOPLE DON'T NECESSARILY LOVE THEM, BUT THEY DO ACTUALLY HAVE A PURPOSE. THEY DID START OUT AND GRADUATED. I JUST FEEL LIKE THAT'S A BIG PLACE TO START AND I WOULD HATE TO SEE THE FLEXIBILITY AND OPPORTUNITY FOR INNOVATION TO BE TAKEN AWAY.

THAT'S MY COMMENT. >> ANYBODY ELSE?

>> I SEE IT TWO WAYS. THE FIRST WAS WHEN I FIRST HEARD THE CITY MANAGER BOTH, IS THIS GRANT MONEY WE ARE DOING? THEY SAID IT WAS GENERAL. I KNEW THAT WE WERE STRUGGLING FOR EVERY PENNY. AS I

[00:40:05]

WITH THE MONEY AND BEING RESPONSIBLE FOR TAXPAYERS MONEY, IT'S A BAD PLACE TO BE, WHICH WOULD MAKE ME SAY. THE OTHER PART OF IT WHEN I WAS REMISS, I WAS THINKING ABOUT WHAT YOU ARE WANTING TO DO THAT I WAS READING INTO IT, I GUESS. THAT WAY THAT THEIR CONTRACTUAL -- BY WHAT WE TELL THEM OR WHAT THEY SAY WE CAN DO, WE CAN HOLD THEM ACCOUNTABLE. THEY HAVE TO SHOW US HOW MANY EVENTS THEY HAVE BEEN TO, THE TRAINER AND THAT WAY WE KNOW IF THEY FINISHED AND DID ALL OF THE CONTRACTOR ALL OPTIMIZATIONS OBLIGATIONS AND COME BACK AND REPORT TO US ON WHAT THEY DID, SO THAT WE WOULD KNOW. THAT'S WHAT I THOUGHT. I WAS GOOD FOR THAT, BUT IT MAKES IT EASIER TO SAY, ARE RECIPIENT.

I DIDN'T HAVE TO WORRY ABOUT IT. THERE WAS A LOT OF PRESSURE.

TRYING TO MAKE EVERYBODY HAPPY AND YOU CAN'T MAKE THE SYSTEMS HAPPY. EITHER WAY, YOU FEEL LIKE THE BAD GUY ALL AROUND. IT WAS A

LOT OF PRESSURE. >> IT WAS DEFINITELY VERY DIVISIVE AND I THINK THERE HAS AND HAS NOT. MY ONLY QUESTION IS HISTORICAL CLARITY. HOW WELL NOON KNOWN IS THE PROCESS? WE ARE LOOKING AT 2021. HOW MANY DO WE SEE?

>> IT'S A RELATIVELY NEW PROCESS AND IT STARTED WHEN DAVID CAME TO TOWN, SO TO SPEAK. REALLY, TO START THIS OFF, WELL BEFORE MY TIME IN COUNCIL, GRANTS SEEM TO BE DISCRETIONARY.

THERE WASN'T A CLEAR APPLICATION PROCESS. IN SOME WAYS, IT WAS LIKE AN EXCHANGE FOR FUNDS. GRANTS WERE GOING TO ORGANIZATIONS THAT COULD BE PLAYING UNDER CDBG AND THEN THEY WOULD FREE UP TO USE IN OTHER WAYS, WHICH WAS KIND OF IN EXCHANGE, IF YOU WILL. I DON'T KNOW HOW THAT WORKS ON PAPER, BUT YOU CAN PROBABLY SPEAK TO THEM A LITTLE BIT. I'M NOT MISSPEAKING. OKAY, SO THAT'S EFFECTIVELY WHAT WAS HAPPENING.

IT KIND OF TRANSITIONED INTO A DISCRETIONARY PROGRAM AT SOME POINT WHEN THE FUNDS WEREN'T REALLY ENOUGH TO CONTAIN ALL THINGS HAPPENING AND IT SPILLED OVER AND BECAME A GENERAL FUND PROGRAM AS A WHOLE. IT'S NOT ALWAYS THAT WAY, BUT IT'S MORE CONTAINED AND IT IS DEFINITELY BIGGER AND BIGGER AS WE HAD MORE APPLICATIONS. NO, THEY ARE NOT WELL KNOWN AND HAVE NOT BEEN AROUND A LONG TIME. WHAT THEY DO AFFORD US IS THE STRUCTURE, MORE CLARIFIED RETURN ON INVESTMENT, IF YOU WILL. I THINK THAT'S WHAT WE WANT TO SEE. IT'S A GREAT EXAMPLE. SAYING THAT WE ARE EMPOWERING AN ORGANIZATION TO GO OUT AND APPLY FOR ADDITIONAL GRANTS THAT BENEFIT THE CITY AS A WHOLE, FANTASTIC.

THEY WERE ABLE TO QUALIFY -- DOLLAR FOR DOLLAR, RETURN ON OUR INVESTMENT FOR A CITY. WHAT WE GET FOR VOLUNTEER HOURS AND NUMBER OF ANIMALS ADOPTED ACROSS THE BOARD. WE SEE THE SAME THING WHEN THEY PRESENT TO US AND THEY ARE PRESENTING THE AMOUNT OF VOLUNTEER HOURS AND THE NUMBER THAT THEY ARE AT. THE NUMBER OF KIDS THAT THEY SET FIRE TRAINING. I THINK THAT'S ALL WE ARE ASKING FOR. HONESTLY, WHAT THIS DOES, WE TALKED A LOT ABOUT A FEW OF THEM. LET'S TALK ABOUT THE CHILDREN'S ADVOCACY CENTER IN ROCKWALL. INSTEAD OF LOOKING AND SAYING, HERE IS HOW MANY KIDS WE HAVE, IT CAN BE ANY KIDS THAT COME THROUGH THE PROGRAM. A CITY WILL ISSUE THE PAYMENT OF DOLLARS AND A TRANSACTIONAL THING. I DON'T KNOW IF THAT'S POSSIBLE, BUT THAT IS WHAT IT WILL ALLOW YOU TO DO AND STRUCTURE FOR THE GRANT PROGRAM DIDN'T HAVE A MECHANISM TO PROVIDE. I JUST THINK IT OPENS MORE DOORS AND ALLOWS US TO FOCUS ON ORGANIZATIONS THAT

PEOPLE HAVE THE MOST IMPACT. >> MAYBE IT WAS MLU STAFF. WE

[00:45:11]

>> KEEP IN MIND, IT'S ONLY GOOD SO FAR AS WHATEVER ORGANIZATION WE HAVE AN AGREEMENT WITH. IF YOU HAVE AN AGREEMENT WITH NONPROFIT, MAY OR MAY -- EXACTLY. THEY ARE GREAT IN THEORY, BUT A TURNUP. SO, WITH THAT, IT'S ON THE CONSENT AGENDA FOR TOMORROW AND I'M HAPPY TO KEEP IT THERE AND I'M HAPPY TO PULL IT WHEREVER YOU WANT TO. WE CAN PULL IT FOR INDIVIDUAL CONSIDERATION. FEEL COMPELLED TO VOTE FOR IT IF THEY

DON'T BELIEVE IN IT. >> I WOULD PREFER TO PULL IT FOR

INDIVIDUAL CONSIDERATION. >> THAT'S WHAT WE WILL DO.

INDIVIDUAL CONSIDERATION AND MAKE IT FOR US TOMORROW. ANY OTHER FEEDBACK ON 5D? ALL RIGHT. THANK YOU FOR ENTERTAINING THAT

[5.A. Discussion regarding Code Enforcement Division Update.]

ENFORCEMENT DIVISION UPDATE. >> THANK YOU. MEMBERS OF COUNCIL, NORMALLY I WOULD GIVE THIS PRESENTATION, BUT I HAVE -- PROBABLY HERE AND THIS IS ANDREW ESPINOZA WHO IS OUR ASSISTANT DIRECTOR CHIEF BUILDING OFFICIAL. TECHNICALLY, CODE ENFORCEMENT IN THE ENVIRONMENTAL HEALTH. YOU WILL HAVE TO SEE THIS SPACE TOMORROW AND I WILL JUST SIT TO THE BACK AND LET ANDREW DO THIS PRESENTATION. ANDREW, TAKE IT AWAY.

>> GOOD EVENING, EVERYONE. MY NAME IS ANDREW ESPINOZA, AS HIGHLIGHTED. I WANT TO GIVE A BRIEF OVERVIEW UPDATE OF OUR CODE ENFORCEMENT DIVISION, SO WE CAN GO TO THE FIRST SLIDE. THE CLICKER. I'M SORRY. LET'S SEE.

>> I NEED MY THREE-YEAR-OLD NEPHEW TO HELP ME WITH THIS. WE WILL BRIEFLY TALK A LITTLE BIT ABOUT CODE ENFORCEMENT, CURRENT STAFFING LEVELS, RESPONSIBILITIES, BECAUSE SOMETIMES THERE IS CONFUSION. ALSO, OUR PROCESSES AND STATISTICS. OUR CUSTOMER SERVICE ENHANCEMENTS AND RECOMMENDATION.

SO, WHO ARE WE? WE ARE NOT JUST THE FOLKS THAT TELL YOU TO CUT YOUR GRASS, BUT WE ARE ACTUALLY HARD-WORKING EMPLOYEES WHO ARE TRYING TO PROMOTE A SAFE, HEALTHY AND WELCOMING ENVIRONMENT. WE WANT TO DRAW PEOPLE TO THE CITY OF ROWLETT.

THE WAY WE CAN DO THAT IS BY PROVIDING BUILDING RELATIONSHIPS, EDUCATING OUR COMMUNITY, BEING PROACTIVE AND KEEPING A BEAUTIFUL ROWLETT SUSTAINABLE. HOW DO WE DO THIS? THE ONLY WAY WE CAN DO THIS IS THROUGH CURRENT STAFF, OUR TEAM MEMBERS. IT IS MADE UP OF SEVEN TEAM MEMBERS. ONE MANAGER, FOUR STRATEGICALLY PLACED OFFICERS IN THE RESIDENTIAL DISTRICT. ONE SINGLE-FAMILY REGISTRATION PROGRAM, OFFICER AND ONE COMMERCIAL CODE OFFICER. THE NEXT ILLUSTRATES HOW WE ARE BROKEN OUT BY RESIDENTIAL DISTRICTS. OF COURSE, WHEN WE DO OUR JOB AS HIGHLIGHTED, WE HAVE A BEAUTIFUL COMMUNITY. WHAT CAUSES CONFUSION AT TIMES IS, WHAT CODE IS ACTUALLY RESPONSIBLE FOR? PRIVATE VERSUS PUBLIC? THE CODE ENFORCEMENT IS ACTUALLY JUST RESPONSIBLE FOR THE PROPERTY MAINTENANCE ON PRIVATE PROPERTY. ANYTHING THAT HAPPENS ON STREETS, ROADS, PUBLIC POVERTY, PUBLIC BUILDINGS, PARKS AND ALLEYS, THOSE NEED TO BE ROUTED TO THE POLICE DEPARTMENT IN SOME CASES.

>> CAN ASK YOU A QUESTION? >> WEIGHT.

[00:50:04]

>> FOLLOW THE ARROWS. >> I HAVE BEEN ON THE CODE ENFORCEMENT PAGE THE LAST COUPLE OF DAYS. TALK TO ME ABOUT CODE ENFORCEMENT WHERE POLICE DEPARTMENT GETS INVOLVED. IT'S NOT REAL CLEAR. YOU'VE KIND OF GOT TO DIG THROUGH IT. STREET ROADS, PUBLIC PROPERTIES AND JUST A PHONE NUMBER. IT STRUCK ME AND IT WAS DIFFICULT. IT'S DIFFICULT, IF NOT CLEAR. WOULD WHY CALL IT? I DON'T KNOW. IT JUST SEEMS LIKE IT. IT'S JUST THE WEBSITE OF THE CITY. WE HAVE THINGS THAT ARE NOT AS CLEARLY DEFINED AS THEY COULD BE IN CERTAIN AREAS. HERE IS THE SITUATION I'VE GOT. I WILL CALL CODE ENFORCEMENT. I DON'T KNOW IF I'M JUST MAKING COMMENTS MORE THAN ASKING FOR ANY SORT OF ANSWERS, BUT THAT WAS ONE THING. THIS WHOLE IDEA OF, WOULD YOU CALL? OUR CITIZEN TO GO TO THE CODE ENFORCEMENT PAGE WOULD

REALLY HELP. >> I WANT TO RESPOND TO THAT BRIEFLY. ONE OF THE CHALLENGES WE CURRENTLY HAVE IS RESPECTING -- THE PROBLEM IS THAT WE DO HAVE TOO MANY PLACES TO GO FOR DIFFERENT KINDS OF SYSTEMS. THERE ARE TECHNOLOGICAL SOLUTIONS TO THAT WHERE WE GIVE PEOPLE ONE PLACE TO GO AND REROUTE INTO THE RIGHT PLACE. IT WILL NOT BE QUICK OR EASY, BECAUSE WE HAVE SILOS THAT BUILT UP OVER TIME AND WE NEED TO BE ABLE TO PUT INTERFACES TO THOSE SILOS. THEY TELL US THE PROBLEM.

THAT IS CERTAINLY THE DIRECTION THEY ARE TRYING TO GET TO AND IT

WILL TAKE SOME TIME. >> IS THAT NOT ONE OF THE JOBS?

>> TO A CERTAIN EXTENT, THAT'S A VERY PHYSICAL PROCESS. IT IS THROUGH LEARNING AND THEY FIGURE OUT WHO TO CALL THEMSELVES AND THEY SEND IT BY EMAIL, WHICH IS NOT THE MOST EFFICIENT WAY TO GIVE THE FEEDBACK THAT WE WANT. THE SYSTEMS WE HAVE SEEN IN OTHER JURISDICTIONS, THAT ROUTES ON THE BACK END AND THEY GET FEEDBACK COMING BACK. THAT IS SOMETHING THAT CERTAINLY WE CAN DO. OTHER CITIES HAVE DONE, BUT THERE IS A TECHNICAL CHALLENGE OF SOMETHING WE DON'T CURRENTLY HAVE BUILT INTO OUR SYSTEM. WE HAVE THREE DIFFERENT WORK ORDER SYSTEMS. IT'S NOT GOING TO BE FREE. WE WANT TO ACCOMPLISH THAT LONG-TERM.

>> THERE SEEMS TO BE A PUBLIC WORKS CENTRIC APP, THEN THERE IS ALSO CODE ENFORCEMENT PORTAL ON THE WEBSITE.

>> SHORT-TERM RENTAL, AS WELL? AS SOON AS THEY FIX THE WRONG ONE, IT IMPACTS THEIR LEVEL OF SERVICE. THAT'S EXACTLY WHAT

I'M TALKING ABOUT. >> I FEEL MUCH BETTER KNOWING IT'S BEING ADDRESSED, BUT ONE OF THE THINGS I RAN INTO IS THAT YOU HAVE A CERTAIN AMOUNT OF -- TALLGRASS AND FOUR OR FIVE PRESETS, WHICH IS GREAT IF YOU -- IT FITS THAT. IT'S NOT REAL CLEAR. YOU GO TO ONE OF THESE INSPECTORS? I'M GLAD TO HEAR YOU ARE ADDRESSING IT. I WILL LEAVE IT AT THAT.

>> HOW DO WE LIVE UP TO OUR RESPONSIBILITIES? OUR TEAM MEMBERS WERE WORKING MONDAY THROUGH FRIDAY FROM 7:30 TO 5:30 P.M. IN ADDITION, OUR TEAM WAS COMING IN AT 7:30 AND WORKING UNTIL 5:30 ON SATURDAYS. BEING PROACTIVE AND MONITORING PROPERTIES AND THINGS OF THAT NATURE. WHAT ARE WE DOING NOW? WE ARE REIMAGINED OUR HOURS AND NOW WE ARE WORKING FROM 7:00 A.M. TO 9:00. NOT BECAUSE WE ADDED ADDITIONAL STAFF, BUT WE

[00:55:01]

ENGAGED AND PRESENT. >> TELL ME WHAT A BANDIT SIGN

IS. IS THAT A YARD SALE SIGN? >> WE SELL HOUSES.

>> YOU DESCRIBED IT PERFECTLY. ILLEGALLY PLACED SIGNS ON PUBLIC PROPERTIES. THERE IS A TON OF THEM OUT THERE. AS SOON AS WE PULLED THEM THERE, WE PUT IT RIGHT BACK.

>> IF YOU SEE THEM PUTTING OUT, CALL THE POLICE. IT'S A PROBLEM. THEY PUT MORE SIGNS AND TAKE UP ALL OF THEIR TIME. CHASE

THEM. >> BECAUSE YOU SPECIFICALLY PUT IT ON SATURDAY AS PROACTIVE ENFORCEMENT AND I KNOW THERE ARE LOTS OF THINGS YOU'VE GOT TO DO, DOES THAT MEAN THAT PEOPLE ON SATURDAY -- THAT'S WHAT THEY ARE DOING. THEY ARE JUST LOOKING FOR CODE VIOLATIONS? WHAT DOES THAT MEAN?

>> GREAT QUESTION. THAT IS THE INTENT FOR THE SATURDAY CODE OFFICER TO BE PROACTIVE. IF THEY DO HAVE SOME CASES ON THEIR WORKLOAD, THEY WILL ADDRESS THOSE. THE IDEA IS FOR THEM TO BE PRESENT, ENGAGED AND PARTNERING WITH THE COMMUNITY.

>> FOR MY DAYS BACK THERE, THE PERSON WHO COMES IN ON SATURDAYS ALSO HELPS EDUCATE PEOPLE ON THEIR -- CATCHING ALL OF THOSE THAT LIKE TO COME OUT ON FRIDAY NIGHT. TYPICALLY, CODE ENFORCEMENT DOESN'T WORK WEEKENDS. THAT IS WHY THEY PUT THEM OUT THERE. ALSO, WHEN THEY CALL FOR A PROACTIVE, WHILE THEY WERE DOING A CALL THAT WAS REACTIVE, YOU GO INTO PROACTIVE

MODE. >> I WAS WITH THE COMMERCIAL PROPERTY OWNER AND ON THIS PARKING LOT WAS A CLOTHING DONATION BOX AND THEY CALLED AND EMAILED THE NUMBER ON THE BOX AND NEVER GOT A RESPONSE. THEY HAVE A PARKING SPOT TAKEN UP.

THEY TAKE THEM AND THEY SELL THEM ONLINE. WOULD THAT BE A CODE ENFORCEMENT ISSUE THERE, AS WELL? BE. AS MANY OF YOU KNOW, IF IT'S A COMMERCIAL BUSINESS, WE ALLOCATE BASED UPON THE SIZE OF THE BUILDING. IF THEY ARE RIGHT AT THE REQUIRED PARKING SPACES IF ONE IS NOT AVAILABLE, WHICH

MEANS YOU WILL NEED. >> WHO WILL BE?

>> TECHNICALLY, TO ADDRESS THE MANAGERS QUESTION, WE WOULD CITE THE PROPERTY OWNER. IT'S THE PROPERTY OWNER WHO WOULD ULTIMATELY BE RESPONSIBLE. IF NOT, THE OWNER CAN CALL TO

REMOVE IT. >> HAVE IT REMOVED.

>> WE WOULD WORK WITH THE OWNER. >> DON'T DO THAT.

>> ONE OTHER POINT ABOUT THE SATURDAY ROTATION. IF YOU NOTICED, 7:30 TO 5:30. THE CITY MANAGER ACTUALLY MADE IT A GREAT POINT. AS YOU KNOW, MANY BUSINESSES HAVE SIGNS. THIS IS THE ERA OF I FORGOT THE ILLUMINATION OF THE SIGN OUTSIDE AND THE SIGN HASN'T BEEN ILLUMINATING IN MONTHS. THAT IS TECHNICALLY CODE VIOLATION. IF ILLUMINATED AND WE'RE EXPECTING THE RESIDENTS AND BUSINESS OWNERS TO PATRONIZE BUSINESSES, THAT THEY CAN'T SEE THAT IT IS THERE. IT IS A PROBLEM AND AGAINST OUR CODE AS IT RELATES TO THE TRADITIONAL OPERATIONS OF BUSINESS. IN A SITUATION LIKE THIS, BUT THEY MAY NOT BE ABLE TO SEE ON A BRIGHT SUNNY DAY IS THE 90 DEGREE WEATHER THAT WE ARE HAVING IN LATE OCTOBER, THEN THEY CAN POTENTIALLY SEE AT 9:00 AT NIGHT THAT A PARTICULAR BUSINESS IS OUT. THEY CAN CAPTURE THAT, BUT ONLY IF THEY ARE HERE LATER IN THE DAY.

>> I HAVE ANOTHER QUESTION. DEWEY AND FORCE OR DO THEY GET

[01:00:06]

--. >> THEY ARE NOT SUPPOSED TO BE

IN PUBLIC RIGHT OF WAY. >> UP THERE ON THE PROPERTY,

IT'S OKAY? >> I WILL DEFER --.

>> WE HAVE SIGNING REGULATION REQUIREMENT THAT THEY CAN'T USE EXCESS SIGNAGE. THEY WILL WRAP A TRUCK AND PULL IT UP FRONT, USE

THE FLAGS. >> THEY CAN'T GET A TEMPORARY

SIGN PERMIT? >> SPECIAL EVENT OR SOMETHING LIKE THAT. THERE ARE LIMITED OPPORTUNITIES FOR THAT AND THAT'S NOT THE PROBLEM WE ARE TRYING TO SOLVE.

>> I WANT TO CIRCLE BACK. I DON'T THINK THERE WAS CLARITY ON THAT. TO ME, IF YOU OWN A COMMERCIAL BUSINESS OR A CHURCH HAS THIS ISSUE, WE HAVE A SIGN ON OUR LIGHT POST THAT SAYS UNAUTHORIZED VEHICLES WILL BE TOWED. THAT IS AN ISSUE BETWEEN THAT PROPERTY OWNER AND WHOEVER VEHICLE THAT IS. IF SOMEONE IS COMING, I WILL USE THE WORD DUMPED CLOTHING BINS ON SOMEONE'S PROPERTY, THEN THE PROPERTY OWNER PROBABLY NEEDS TO FIGURE OUT A WAY TO HAVE THOSE REMOVED.

>> EMAIL ADDRESS ON THE BOX IN RESPONSE.

>> TO ME, THAT IS WHEN WE CALL THE TOW TRUCK AND HAVE IT TAKEN

AWAY. >> I WOULD HAVE CALLED THE TOW

TRUCK THE FIRST THING. >> THAT'S NOT A CODE ENFORCEMENT ISSUE I DON'T BELIEVE.

>> A CIVIL ISSUE BETWEEN TWO PRIVATE.

>> DON'T --. >> NO.

>> I'M NOT SUGGESTING IT'S THE RIGHT WAY.

>> THAT PIECE OF EQUIPMENT HAS VALUE. IF HE CALLS THE TOW TRUCK AND SAYS IT'S ON PRIVATE LINE LAND AND HAS IT TOWED AWAY, BUT I DON'T AGREE WITH THAT OPERATOR.

>> IT'S SIX BY SIX BY SIX AND IT'S BIG.

>> THAT TOW TRUCK OPERATOR OR TOW TRUCK COMPANY DUMP IT ON

THEIR LOT. >> I THINK THAT'S A REGULATION.

WHAT YOU GOT? >> LET'S CONTINUE TO TALK A LITTLE BIT ABOUT OUR WORK PROCESS RESPONSIBILITIES. THE NEXT TWO SLIDES TALK A LITTLE BIT ABOUT BEST CASE SCENARIO, NOT SO BEST CASE SCENARIO AND WORST-CASE SCENARIO. ON THE LEFT, IF SOMEONE WERE TO HYPOTHETICALLY CALL IN AND THREE DAYS. WE WILL TALK A LITTLE BIT MORE ABOUT THAT. IF THERE IS NO VIOLATION OCCURRING OR WE OBSERVE IT, WE WILL RESOLVE THE CASE. BEST CASE SCENARIO. NOT SO BEST CASE SCENARIO IS WE GO OUT WITHIN THREE DAYS, CONFIRM THERE IS A VIOLATION AND WE NOTICE THE PROPERTY OWNER. WE HAVE TO GIVE THEM THE OPPORTUNITY TO CLEAN UP THE PROPERTY. THEY HAVE SEVEN DAYS TO COME INTO COMPLIANCE. PERFORM REINSPECTION, COME INTO COMPLIANCE AND THREE TIMES AS LONG, SO 10 DAYS. THE NEXT, IT WILL ILLUSTRATE WHAT HAPPENS WHEN WE DON'T GET COMPLIANCE.

WE WILL GO OUT IN THREE DAYS, CONFIRM VIOLATION, ISSUE THE NOTICE AND REINSPECT THE PROPERTY OWNER HAS FOR WHATEVER REASON NOT ADDRESSED THE ISSUE AND WE WERE TO ABATEMENT, WHICH IS A THIRD-PARTY CONTRACTOR WHO WILL COME OUT, BUT HE HAS SEVEN DAYS TO DO THAT. YOU WILL NOTICE THAT IT HAS BEEN MOVED TO 17 DAYS. WHEN A RESIDENT CALLS IN A COMPLAINT THEY THINK, TAKE CARE OF IT RIGHT AWAY. IF WE HAVE TO GO THIS ROUTE, YOU CAN SEE IT ALMOST TAKES TO GET A RESOLUTION.

>> LET'S TALK ABOUT SOME NUMBERS. YOU'LL NOTICE THAT ON THE SLIDE WE TALKED A LITTLE BIT ABOUT THE NUMBER OF PARCELS THAT EACH CODE OFFICER IS RESPONSIBLE FOR. THIS IS STRICTLY RESIDENTIAL AND ALMOST 5000 PARCELS. QUITE A BIT OF WORK.

YOU WILL NOTICE ON THE LEFT SIDE WAS HE THE 2024 NUMBERS AND 2025 NUMBERS WHEN IT COMES TO ABATEMENTS WITH A SLIGHT INCREASE. A VERY SMALL DECREASE. FOR RENTAL INSPECTIONS, IT'S PRACTICALLY DOUBLE, SO THAT'S QUITE A BIT OF WORK.

[01:05:04]

>> HOW LONG DOES IT TAKE TO DO AN INSPECTION?

>> IT DEPENDS ON THE SIZE OF THE HOME AND CONDITION. ON AVERAGE, HALF AN HOUR OR SO DEPENDING ON THE QUESTIONS OR IF THE TENANT

MAY HAVE QUESTIONS. >> DOES THAT INCLUDE THE

PAPERWORK YOU HAVE TO FINISH? >> SOMETIMES. IF YOU HAVE TO ISSUE A NOTICE OR CITATION, OBVIOUSLY. ON THE LOW-END, PROBABLY ABOUT HALF HOUR OR SO.

>> HELP ME UNDERSTAND THE CHANGE YEAR OVER YEAR. FROM 1986 TO 1635, IS THAT TRUE THAT WE HAVE TAKEN ON THE RESPONSIBILITY TO INSPECT MORE RENTAL PROPERTIES OR THAT MANY MORE PROPERTIES IN THE CITY OR CAN CHANGE AND REQUIRES MORE FREQUENT

EXPECTIONS INSPECTIONS >> I DON'T KNOW THE ENTIRE

HISTORY. >> THE CHALLENGES WE HAVE, THERE IS NO WAY FOR US -- UNLIKE SHORT-TERM RENTALS WHERE WE CAN ACTUALLY DO SCANNING OF WEBSITES TO TRACK DOWN PROPERTIES, THAT'S POSSIBLE. THERE REALLY ISN'T A SINGLE SOURCE FOR A LONG-TERM RENTAL AND PEOPLE CAN RENT THEIR PROPERTY THROUGH A NUMBER OF DIFFERENT AVENUES. IT'S MUCH HARDER FOR US TO IDENTIFY LONG-TERM RENTALS. WE FIND THOSE NUMBERS IN WAYS. ONE IS THROUGH UTILITY. THAT PROCESS -- I THINK THIS IS SIMPLY US JUST FINDING MORE AND I DO THINK THAT THERE IS -- IT IS STILL A FRACTION AND I DON'T KNOW IF IT'S A LARGE OR SMALL FRACTION, BUT WE ARE NOT CAPTURING THEM ALL YET. THAT IS SOME LETTERS GOING TO BECOME MORE BURDENSOME.

>> I WAS THINKING THAT THESE ARE PROPERTIES THAT ARE RENTALS THAT WE GO OUT AND GIVE AN INSPECTION AND NOW YOU CAN RENT. YOU COULD NOT RENT BEFORE. I KNEW THAT THEY CAPTURE THEM THROUGH THE WATER BILL. THAT IS INCREASE, BUT I THINK YOU ARE RIGHT. IT IS PROBABLY DOUBLE THAT NUMBER. THIS IS NOT WHERE YOU GO BACK

BECAUSE YOU HAD A VIOLATION. >> INCLUDES BOTH. THE INITIAL INSPECTION AND YOU ACTUALLY HAVE TO GO BACK AND DO A SECONDARY.

>> WHAT WOULD BE HELPFUL IS THAT WE CAN HAVE IT BROKE OUT. WATER VIOLATIONS OR ACTUAL INSPECTIONS.

>> OKAY. >> JUST TO BE MORE CLEAR, THE BILLING PERSON FOR THE ACCOUNT IS DIFFERENT FROM THE ADDRESS.

IF SOMEONE MOVES OUT AND TO DEAL WITH THAT LANDLORD AND PROPERTY OWNER IS DIFFERENT. THAT IS WHERE WE FIND IT MOST OF THE TIME, BUT WE HAVEN'T GONE THROUGH A FULL PROPERTY SCAN TO IDENTIFY EVERYPLACE IN THE PROPERTY OF RECORD IS DIFFERENT

FROM THE LOCAL ADDRESS. >> I THINK WE ACCOMPLISHED THAT.

>> WE WOULD HAVE TO GO THROUGH EVERY PROPERTY IN ALL 20,000 SOMETHING PROPERTIES AND VERIFY WHETHER THE OWNERSHIP IS DIFFERENT FROM THE LOCAL ADDRESS.

>> YOU DON'T HAVE ANY WAY TO SORT THAT PROGRAM?

>> NOT THAT I'M AWARE OF. I DON'T KNOW THAT WE CAN ACTUALLY

CREATE THAT DATABASE. >> THIS MAY NOT BE THE RIGHT CHART TO ASK A QUESTION, SO I APOLOGIZE. THE LARGER QUESTION IS, WHAT PERCENTAGE -- WHAT PERCENTAGE OF VIOLATIONS AND CITATIONS ARE DRIVEN BY THE INSPECTORS? WHAT PERCENTAGE ARE STRICTLY RESPONSE FOR CITIZENS? DO OUR INSPECTORS DRIVE AROUND

AND SEE THINGS? >> PROACTIVE VERSUS REACTIVE AND MAYBE THESE NUMBERS ARE STRICTLY SOMETHING --.

>> THESE ARE TOTALS. >> WE DO HAVE THAT INFORMATION AND I DON'T THINK IT'S IN THIS PRESENTATION, BUT I HAVE SEEN IT BROKEN DOWN PROACTIVE VERSUS REACTIVE.

>> MOST OF CITATIONS ARE REACTIVE EVEN THOUGH THEY GAVE LETTERS AND NOW THEY ARE GOING BACK.

[01:10:02]

>> I THINK THEY'RE ASKING SELF INITIATED.

>> NOT TO GET TOO SPECIFIC, BUT THE FENCE HAS BEEN FALLING OVER FOR TWO YEARS AND THEY GO BY EVERY SINGLE DAY AND IT'S LIKE, DOES THIS NEED TO GET IN THE ROADWAY? I'M NOT POINTING FINGERS, BUT IT WOULD SEEM THAT IT WOULD BE AT SOME POINT SOMETHING THAT COULD BE SELF INITIATED PROACTIVELY, BUT MAYBE OUR CODE ENFORCEMENT OFFICERS, THAT'S NOT THE FOCUS OR BEING REACTIONARY. IS THAT THE WAY WE WANT IT OR WHAT? DO YOU UNDERSTAND WHERE I'M GOING WITH THIS?

>> I THINK IT'S A CULTURE. SINCE I'VE BEEN HERE IN JUNE, THIS IS A COMMUNITY WHERE IT IS DRIVEN BY MAKING SURE THE COMMUNITY LOOKS SAFE AND LOOKS GOOD. VERY GOOD REACTION. THESE ARE YOUR RESIDENCE. THEY ARE CALM AND CONCERNED ABOUT HOW THE NEIGHBORHOODS LOOK. I HAVE NEVER SEEN A COMMUNITY AS ACTIVE AND ENGAGING IN TERMS OF REPORTING CODE VIOLATIONS. I THINK THAT'S GOOD FOR OUR COMMUNITY AND IT'S GOOD FOR YOU. YOUR NEIGHBORS AND YOUR RESIDENCE ARE A CONCERN. THEY FOLLOW UP WITH US REPEATEDLY FOR THE SAME INSTANCE. THAT IS WHAT WAS TALKING ABOUT WITH THE REPEATING. WE WILL GET THEM THROUGH A PUBLIC WORKS APP AND THROUGH THE CITIZENS INPUT FORM.

MULTIPLE COMPLAINTS FOR THE SAME PROPERTY, BUT THEY ARE VIGILANT IN TRYING TO POINT OUT ISSUES. I THINK WERE REFINED AND STRIKE THAT BALANCE AND CODE ENFORCEMENT OFFICERS FROM MY PERSPECTIVE WHEN THEY DO SEE CITATIONS, DO THEY CHECK SOMETHING THAT HAS BEEN REPORTED? THEY PROACTIVELY TAKE CARE OF THEM. MOST OF THE TIME, THE RESIDENTS HAVE ALREADY SEEN SOMETHING, SO IT'S MORE OF A FOLLOW-UP.

>> WE CAN GET MORE INFORMATION ON THAT, SIR.

>> WE HAVE HAD LOTS OF CONVERSATIONS ABOUT THIS AND I HAVE HAD COMMUNITIES HAVE THIS CONVERSATION AND YOU ARE ONLY COMPLAINT DRIVEN. THAT IS NOT THIS COMMUNITY. THE EXPECTATION IS BEING PROACTIVE. YOU WILL SEE A NUMBER OF INITIATIVES WHERE WE ARE TRYING TO FREE UP AND MAKE THE OFFICE MORE EFFICIENT, SO THEY CAN BE MORE EFFECTIVE AND HAVE MORE TIME. THAT GOES BACK TO OFFICERS. IT IS PROACTIVE VERSUS REACTIVE. IF YOUR CALL VOLUME IS SO HIGH, YOU DON'T EVEN HAVE TIME TO BE PROACTIVE.

WE HAVE SOME OF THAT BURDEN IN THIS COMMUNITY. WE ARE SO REACTIVE AND GETTING COMPLAINTS. GOOD, BUT CHALLENGING. WE ARE TRYING TO FREE UP THAT TIME TO BECOME MORE EFFICIENT. WE'LL TALK ABOUT THAT TO REACH THAT OBJECTIVE.

>> THANK YOU. >> HOW DO WE HOLD OURSELVES ACCOUNTABLE? THIS TABLE SHOWS WHAT OUR INTERNAL RESPONSE AS OF TODAY. OUR PERFORMANCE GOAL IS TOTAL COMPLIANCE FOR THE CUSTOMER. THE LONGEST IN 10 DAYS WHEN YOU ADD THEM UP WITH THE QUICKEST TURNAROUND TIME. FOR SHORT-TERM RENTAL, VERY RESPONSIVE. HOW ARE WE MEASURING UP? TAKE A LOOK. ON THE LEFT, YOU WILL HAVE THE SAME SERVICE TYPE OR INITIAL RESPONSE PERFORMANCE GOAL AND THE ACTUAL RESPONSE TIME FOR 2025. WE FELL A LITTLE BIT SHORT, BECAUSE THOSE COME FAST AND FURIOUS. OUR SIGNS ARE BEING PICKED UP WITHIN ONE DAY AND WE ARE RESPONDING TO LITTER AND DEBRIS WITHIN THREE DAYS, SO MEETING THAT PERFORMANCE GOAL. SHORT-TERM RENTAL, ON THAT PERFORMANCE GOAL WE FELL SHORT. OFTENTIMES, IT OCCURS ON FRIDAY NIGHT AND SATURDAY NIGHT. ON THE FAR RIGHT, YOU WILL NOTICE A NUMBER OF VIOLATIONS REPORTED THAT HAVE SUDDENLY INCREASED FROM 2021 FROM 3000 TO ALMOST 9000. IT IS JUST TO KIND OF INDICATE THAT

[01:15:03]

RESTRICTIONS. >> WHAT I WOULD LIKE TO SAY IS THE PROACTIVE VERSUS THE REPORTED REACTOR.

>> WHAT IS THE SINGLE-FAMILY REGISTRATION?

>> GREAT QUESTION. THAT IS WHEN WE GO OUT AND IDENTIFY THE PROPERTIES BEING UTILIZED AS A SINGLE-FAMILY RENTAL THAT IS NOT REGISTERED. FOLLOW-UP AND MAKE CONTACT THE OWNER AND BRING THEM

INTO THE PROGRAM. >> ON THE SHORT-TERM RENTALS, DO YOU KNOW HOW MANY TOTAL WE HAVE PROVOKED A PERMIT FOR?

>> NEXT SLIDE. WHAT WE WANT TO SHOW IS WHERE WE ARE SPENDING THE MAJORITY OF OUR TIME. OBVIOUSLY, WE HAVE SEVERAL DIFFERENT TYPES OF CODE VIOLATIONS, BUT THIS SLIDE IDENTIFIES THE TOP 10 VIOLATIONS FOR THE PAST FIVE YEARS. YOU WILL NOTICE THAT WE ARE SPENDING A LOT OF TIME ON HIGH LEADS, LITTER AND SIGNAGE. YOU HAVE OTHER OUTLIERS WITH VEGETATION AND VEHICLES, BUT CLEARLY YOU CAN SEE WHERE WE ARE SPENDING THE MAJORITY OF OUR TIME. WHAT CAN WE DO TO GET BETTER? AS WE ARE TALKING THIS EVENING, WE WANT TO BE MORE PROACTIVE AND WE CAN DO THAT BY BRINGING AWARENESS TO THE COMMUNITY, PARTNERING WITH HOAS, ATTENDING CITY EVENTS AND BUILDING RELATIONSHIPS WITH THE CHAMBER OF COMMERCE TO KEEP ROWLETT BEAUTIFUL. THOSE ARE THE RELATIONSHIPS WE NEED TO FOSTER.

BRINGING AWARENESS TO CODE ENFORCEMENT AND OBVIOUSLY LEVERAGING COMMUNITY NEWSLETTERS. CONTINUING WITH OUR ENHANCEMENTS, OUR DIRECTOR HAS BEEN CLEAR THAT HE WANTS US TO ESTABLISH WORK PROGRAMS THAT IDENTIFY CLEAR PERFORMANCE METRICS, TRY TO EXPLORE HOW TO GET BETTER TRACKING MECHANISM FOR OUR RESIDENTS TO USE. EXPAND OUR DELIVERY THROUGH OUR SCHEDULES AND WORKING SATURDAYS. CONTINUE TO RESEARCH BEST PRACTICES AND IMPLEMENT TECHNOLOGY ENHANCEMENTS AND OTHER RECOMMENDATIONS. AGAIN, THAT PART OF BUILDING RELATIONSHIPS WITH OTHER AGENCIES IS CRITICAL TO OUR SUCCESS. ONE THING WE WANT TO DO FOR OUR CODE OFFICERS IS PROVIDE ADDITIONAL MOBILE TECHNOLOGY. TO STREAMLINE THE WORK PROCESSES, CUT OUT REDUNDANCIES THAT POTENTIALLY WE CAN FIND GOOD IMPLANT SHORT-TERM RENTAL SOFTWARE THAT IS MONITORING A BIT MORE CLOSELY AS TO WHAT'S GOING ON. AGAIN, EXPLORE HOW WE CAN MAKE IT EASIER FOR OUR CUSTOMERS TO SUBMIT THEIR REQUEST. HOW WILL THIS HELP US? IT WILL HELP MINIMIZE REDUNDANT EMAILS, TEXT MESSAGES AND PHONE CALLS. IT WILL MAKE IT FRIENDLY FOR OUR RESIDENTS. HELP INTEGRATE DATA. HOPEFULLY WAS ONCE ENTERPRISE SYSTEM AND BE ABLE TO PUT THAT ALL TOGETHER IN A MEANINGFUL FORMAT PRESENTATION. OUR RECOMMENDATION IS TO PARTNER WITH I.T. AND SEE HOW WE CAN IN THESE AREAS OF TECHNOLOGY AND SOFTWARE ENHANCEMENTS. RESTRUCTURE OUR OPERATION AND BUSINESS. REIMAGINE OUR SERVICE DELIVERY BY CONTINUING TO HAVE ENFORCEMENT AND IMPLEMENT ONGOING COMMUNICATION MARKETING INITIATIVES. CONTINUED TO GET BETTER BY ADJUSTING, RECALIBRATING AND IMPLEMENTING

BEST PRACTICES. >> I WANT TO HIGHLIGHT THAT FIRST ONE. ONE OF THE THINGS WE'RE DOING AND WE HAVE ONE OR WO VEHICLES. TWO VEHICLES NOW. BASICALLY, OUR CODE ENFORCEMENT OFFICER IS GOING OUT AND TAKING NOTES AND USING, THEN GOING BACK TO THE OFFICE FOR PAPERWORK, THEN GOING BACK. NOW, WE HAVE

[01:20:02]

MUCH OF A DESK. >> DO WE HAVE GENERATION

AUTOMATED? >> FILL OUT THEIR FORMS AND GENERATE FORMS -- THEY WILL GENERATE BACK AT THE OFFICE.

NOW, THEY ARE BEING GENERATED. THEY NEED TO DO A NOTICE AND ADD

IT AND MOVE ON. >> THAT'S NOT AN ALL VEHICLE?

>> IT'S TWO OF THEM. >> ARE THOSE RESIDENTIAL VEHICLES OR IS THAT COMMERCIAL?

>> SPEAKING ANECDOTALLY, I REPORT A COUPLE IN MY NEIGHBORHOOD FOR HIGH LEADS. I'LL ADMIT, THE NEXT DAY, THOSE PROPERTY OWNERS WERE OUT THERE TAKING CARE OF THE ISSUE. THAT TOLD ME THAT CODA REACTED AND IT HAPPENED IMMEDIATELY. THAT WAS A HUGE WIN. THERE IS ONE IN OUR NEIGHBORHOOD THAT HAS A MASSIVE DEAD TREE BACKYARD. IS THAT A CODE ENFORCEMENT, AS WELL?

>> IT CAN BE. WE'D BE HAPPY TO FOLLOW-UP.

>> I'VE HAD THE SAME KIND OF RESPONSE AND I'VE HAD A CITIZEN REACH OUT TO ME AND REACH OUT TO THE CITY MANAGER AND IT WAS TAKEN CARE OF RIGHT AWAY. JUST HAD A TRASH PILED UP IN THE FRONT PORCH WITH THE CONTAINER OUT THERE AND I CAN'T CONTACTED

THE CITY MANAGER. >> I WILL SAY THAT THERE ARE IMPLEMENTATIONS AND WE TALKED TO THE CODE ENFORCEMENT OFFICERS.

SITUATIONS WERE SOMETIMES THEY DON'T HAVE DIRECT ACCESS. IF THE TREE IS IN THE BACK, WE WANT OUR OFFICERS TO SIT. CERTAINLY WALK UP TO CERTAIN PEOPLE'S HOUSES, BECAUSE SOME OFFICERS INDIVIDUAL PROPERTY OWNERS. TRY TO MAKE THE BEST DECISION AND ASK QUESTIONS IF HE CAN GET ACCESS, FINE. DON'T PUT YOURSELF IN THAT SITUATION. SOMETIMES, IF THERE ARE INCIDENCES, WE HAVE CALLS THAT ARE RELATED TO ACTIVITIES ON THE WATER AND SOME MAY HAVE DIRECT ACCESS TO WATER AND WE CAN'T GET BACK THERE. WE TRY TO WORK WITH THE PROPERTY OWNERS, BUT IT'S A CODE VIOLATION. WE JUST HAVE TO DO OUR BEST.

>> IT HAS TO BE VISIBLE. >> IT'S VERY VISIBLE.

>> THE LEGISLATORS MADE THAT CLEAR.

>> A COUPLE MORE QUESTIONS, IF YOU DON'T MIND. YOU SORT OF ADDRESSED AND I FEEL BETTER ABOUT IT. HISTORICALLY UP TO THIS POINT, WE ARE PUTTING COMPUTERS IN THERE. HOW MUCH TIME DOES THE CODE OFFICER HAVE TO SPEND IN AN OFFICE PERCENTAGE OF HIS WEEK DOING THIS? IS THIS A 40% TIME SINK? I JUST HAD A PERCEPTION THAT THEY HAD SPENT A LOT OF TIME IN THE OFFICE AND NOT A LOT OF TIME IN THE FIELD OR MAYBE A COMPLETELY WRONG PERCEPTION, BUT I'VE GOT TO ASK THE QUESTION.

>> GREAT QUESTION. I HAVE BEEN WITH THE DEPARTMENT SIX MONTHS.

FROM WHAT I'VE SEEN, IT IS 50-50.

>> THEY SPENT 50% OF THEIR TIME IN ALL OF THIS?

>> THAT IS SOMETHING THAT THE CITY MANAGER IDENTIFIED AND HE'S REALLY TRYING TO PROMOTE TO BE ENGAGED AND BE VISIBLE AND ALWAYS JOKING. THEY OCCUR OUT IN THE COMMUNITY. OUR DIRECTOR'S ENGAGED AND REALLY INVOLVED IN THE COMMUNITY. THAT IS HOW YOU BUILD TRUST AND CONFIDENCE AND THEY GET FASTER.

[01:25:02]

>> IT HAS BEEN A HUGE CONCERN. THAT IS GETTING BETTER, BUT 50% OF ANYBODY'S TIME IS KIND OF A POSITION TO BE PEOPLE WORK AND

UNACCEPTABLE. >> SOFTWARE TO GET IT WORKING RIGHT. IT WAS THERE AND WHAT WE CALL A LITTLE VERIZON AND THEY CARRIED IT AND IT DIDN'T WORK HALF THE TIME, BECAUSE THEY HAVE AN IPAD AND RIGHT THERE. THEY CAN CREATE THE CASE THERE AND SEND IT BACK TO THE STATION, THEN IT WOULD PRINT OFF AND THE OTTOMAN WOULD PICK IT UP, BUT HALF THE TIME AND SOMETIMES IT DID. THEY WERE SPENDING MORE TIME TRYING TO MAKE IT WORK AND THEY JUST QUIT DOING THAT AND IT WENT WORKING WITH THE OFFICE GOT

IT GOING. >> THOSE EFFICIENCIES SEEM TO BE

INCREDIBLY HIGH-PRIORITY. >> THE RIGHT SOFTWARE.

>> I HAD A QUESTION. ONE OTHER QUESTION AND IT'S KIND OF A SOFTBALL. DO WE HAVE ENOUGH PEOPLE IN CODE ENFORCEMENT?

>> LET ME TAKE THAT QUESTION. I THINK IT'S TO THE CREDIT OF THIS COUNCIL. CERTAINLY THIS MANAGEMENT TEAM, BOTH DAVID AND CHRISTOPH COME TO ME. I TOLD THEM, RELATIVE TO OUR CITY, WE ARE JUST AT 21 SQUARE MILES. FROM MY PERSPECTIVE, IF WE CAN GET THE SOFTWARE, ALL CODE OFFICERS HAVE VEHICLES. WE REIMAGINE THEIR HOURS. THIS IS WAIT AND SEE. FROM MY PERSPECTIVE, WE HAVE ENOUGH STAFF. IT'S NOT JUST STAFF, BUT STAFF PLUS TECHNOLOGY. THAT WAS KND OF THE POINT THAT THE PRESENTATION AND JUST TALKING TO THE CHIEF. THERE ARE ALSO OTHER TOOLS THAT WE CAN USE. WE TALKED ABOUT GOING TOA MEETINGS. PART OF WHAT WE EXPERIENCE IS JUST OUR RESIDENTS ARE NOT REALIZING THAT THEY WERE VIOLATING CODES. AFTER CHURCH ON SUNDAY, WHO GOES AND TAKES THE CODE OUT AND JUST READS? NOT MANY PEOPLE. MOST OF US ARE COOKING SUNDAY DINNER AND TALKING TO FAMILIES, PREPARING.

WHY DON'T WE JUST TAKE THIS TO THE HOAS? THERE ARE THE CENTRAL LOCATION AND WE CAN GET A LOT OF INFORMATION THERE AND START TO PUT THINGS STRATEGICALLY OUT PRINTED THE STAFF HAS DEVELOPED THE 10 MOST COMMONLY CODE ACTIVITIES IN THE CITY OF ROWLETT. IT'S JUST A LITTLE THAT WE WILL HAND OUT AND ATTEND SOME MEETINGS AND TALK TO THEM. CAN YOU HELP US TALK TO YOUR RESIDENTS? YOU CAN'T PARK YOUR CAR ON THE GRASS. SOME PEOPLE DON'T KNOW THAT, BUT IT HAPPENS. WE THINK COLLECTIVELY KNOWING THESE THINGS, WE WILL MAKE SOME. NOW, THE BUDGET. IF WE THINK WE DON'T HAVE THE CAPACITY IF THE CITY MANAGER

ALLOWS AND IF WENDY ALLOWS. >> THE ORIGINAL POINT, YES. WE THINK WE HAVE ENOUGH WITH ALL OTHER TECHNOLOGIES.

>> THE WAY I ANSWERED THAT QUESTION, WE ARE NOT AS EFFICIENT AS WE NEED TO BE. WE ARE DOWN A STAFF MEMBER AND WE HAVE TECHNOLOGY WE NEED TO IMPLEMENT TO GET MORE EFFICIENT.

WHEN WE REACH THAT LEVEL, WE USE THE TOOLS THE WAY WE SHOULD BE AND WE TAKE A LOOK AT SERVICE LEVEL AND HAVE A CONVERSATION.

THE THING THAT MAKES ME NERVOUS IS REGISTRATION. THAT'S WHAT MAKES ME NERVOUS. 1900 TURNS INTO 2000 OR 2500 AND IT KEEPS GOING UP, THEN WE RUN INTO A CAPACITY PROBLEM. WE SAY, OKAY, DO WE CHANGE OUR EXPERT HAITIANS OR DO WE HAD RESOURCES?

>> LET'S TAKE ADVANTAGE OF THE TOOLS AVAILABLE AND IF WE HAVE TO, THAT'S A PERFECT APPROACH.

>> BOWERS. >> THANK YOU. WHEN WE THINK ABOUT INCENTIVIZING COMPLIANCE, DO WE KNOW OUR AVERAGE FINE THAT

WE GET? WHAT IS THE THRESHOLD? >> WHAT IS THE INITIAL FINE? WHAT IS THE COST OF THE PROPERTY OWNER?

>> ABOUT $150-$200. IT VARIES ON THE SIZE.

[01:30:07]

>> THE ONLY REASON I ASK IS SOMETIMES YOU CAN BE STRATEGIC AND NOT WORRY ABOUT IT IF IT IS $150 TO 200.

>> ONE THING THAT WOULD BE REALLY INTERESTING SPEAKING HISTORICALLY AS TO WHAT HAPPENED, ARE WE SEEING THE SAME PROPERTY VIOLATION? WHAT'S $200? WE HAVE NOT COLLECTED THAT DATA.

OBVIOUSLY, IT IS SOMETHING THAT SPARKS INTEREST.

>> LET'S SAY THAT YOU DO SEE SOMEBODY WHO IS CONTINUING TO HAVE A PROBLEM. IS THERE ANY INTERNAL PROGRAM WHERE YOU ARE REACHING OUT TO PEOPLE AND FIND OUT MAYBE IF THEY ARE AN ELDERLY PERSON, ARE YOU BUILDING ANY BRIDGES OR RELATIONSHIPS WITH MAYBE THE CHURCHES OR THE ANYTHING TO MAKE SURE THAT SOME PEOPLE WHO MAY NEED A LITTLE BIT OF HELP -- I KNOW WHEN I WAS IN, THAT WAS ONE OF THE THINGS I DID. I THOUGHT JANET WAS DOING THAT MAYBE A LITTLE BIT, AS WELL. REACHING OUT AND HAVING A GOOD RELATIONSHIP WITH OUR COMMUNITY PARTNERS.

>> HISTORICALLY, I CAN'T SAY WHETHER WE HAVE OR HAVEN'T.

WITHIN THE SHORT PERIOD I HAVE BEEN HERE, I HAVE NOT SEEN THE LOAD OF THAT. THAT IS A RESULT OF THE AMOUNT OF WORK THAT WE NEED TO DO AND THERE ISN'T A LOT OF TIME LEFT FOR SOME OF THAT PROACTIVE OUTREACH AND SOME BRIDGE BUILDING, SO TO SPEAK. I KNOW SOME CITIES HAVE WHAT THEY CALL NEIGHBORHOOD CODE REPRESENTATIVES THAT WORK IN CODE, BUT THAT'S THEIR JOB. IT IS TO BUILD BRIDGES, CONNECT AND BUILD RELATIONSHIPS. IT'S A

WONDERFUL RESOURCE TO HAVE. >> WITH RESPECT TO THE CITATIONS ISSUED, DO YOU FEEL LIKE YOU'RE GETTING THE RESULTS YOU WANT TO SEE FROM THE VISIBLE COURT? IS THERE A CIRCUIT RELATIONSHIP IN TERMS OF THE RELATION PROVIDED AND ENFORCEMENT HAPPENING? CAN

YOU SPEAK ON THAT? >> I WOULD NOT RECOMMEND HE ANSWER THAT QUESTION. OBVIOUSLY, YOU CAN REQUEST INFORMATION.

CERTAINLY BE AVAILABLE TO YOU AND IT WOULD BE SOMETHING THAT I

WOULD WANT OUR STAFF. >> MAYBE LET ME ASK IT A DIFFERENT WAY. ARE YOU GETTING REQUESTS FOR ADDITIONAL INFORMATION? IS THERE A LOT OF EXTRA BACK AND FORTH THAT MAKES FOR INEFFICIENCIES IN THIS PROCESS?

>> I DON'T THINK SO. PART OF THE CHALLENGE IS THAT THE SYSTEM IS FAIRLY EFFICIENT, WHICH CAN BE GOOD OR BAD. IF THEY HAVE LIMITED INFORMATION AND THEY HAVEN'T FOLLOWED UP TO ASK THAT QUESTION, THEN THE OUTCOME MAY BE DIFFERENT THAN IF THEY ASKED FOR THAT INFORMATION. RIGHT NOW, THERE'S NOT A LOT OF BACK AND FORTH. IT MAY BE SOMETHING YOU WANT TO INQUIRE ABOUT WHETHER

THE OUTCOME IS WHAT YOU WANT. >> I WOULD HOPE THAT THE CODE ENFORCEMENT OFFICER PUT THEIR CASE TOGETHER.

>> THEY DID THE CERTIFIED LETTER, REFUSE OR WHATEVER. THEY ARE CHECKING ALL OF THEIR BOXES ON THE CHECKLIST.

>> I TOTALLY AGREE. WHAT WE ARE DROPPING DRIVING, WE WANTED EFFECTIVE AND EFFICIENT. WE WANT TO HAVE IT BE ENOUGH AND FORCEFUL IN SUCH A WAY THAT IT IS PAINFUL TO HAVE TO PAY ONE OF THOSE CITATIONS. WHILE STILL MAINTAINING THE HARD ASPECT OF IT. THERE ARE CIRCUMSTANCES THAT MIGHT NEED A CERTAIN SITUATION.

THAT IS EXACTLY WHY WE HAVE MUNICIPAL COURT.

>> DID WE DO SWEEPS? >> NOT THAT I'M AWARE OF.

>> IF IT'S WHERE WE GO AS A TEAM OF ADDRESSING AN AREA.

SINCE I'VE BEEN THERE, WE HAVE NOT DONE THIS.

[01:35:01]

>> I WOULD LIKE GOES, BECAUSE WE WOULD EDUCATE THEM. LET THEM KNOW WE ARE COMING AND WE WERE TOLD THAT WE WERE LOOKING FOR THEM. WE WILL BE HERE IN THE ONE WEEK OR TWO WEEKS, SO THEY KNOW WE ARE COMING, SO THERE'S NO EXCUSES. A LOT OF STUFF, WE DON'T EVEN HAVE TO SHOW UP FOR TWO WEEKS.

>> WITH THE SIGNAGE THAT WE HAD, AS IS FOR A SWEEP FOR CODE

VIOLATIONS BETWEEN THESE. >> WHERE THEY LIKE SIGNS YOU PUT

OUT? >> STAY AT OFF MY SIDEWALK.

>> CHRISTOPH, QUESTION FOR YOU. THERE WAS MENTION OF WORKING WITH I.T. AND DEVELOPING A MORE CONNECTED SYSTEM. I THINK IT MIGHT BE WORTH IT FROM AN EFFICIENCY GAME STANDPOINT AND COST RECOVERY STANDPOINT TO ENGAGE WITH AN OUTSIDE SOFTWARE VENDOR. THAT IS TO IMPLEMENT THROUGHOUT THE ORGANIZATION. I KNOW WE HAVE AN ERP SYSTEM WITH FINANCE, BUT THIS WOULD BE MORE HOLISTIC. CERTAINLY THERE ARE SOFTWARE VENDORS AND THAT TICKET

WOULD HELP. >> CORRECT ME IF I'M WRONG, BUT MAYBE WE ARE TRYING TO HOLD TOGETHER SEVERAL DIFFERENT SYSTEMS WITH APIS AND THINGS LIKE THAT. ONE BRAND-NEW SYSTEM MIGHT BE A BETTER SOLUTION THAT SOLVES THOSE PROBLEMS IN ONE

SWOOP. >> I WILL NOT TELL YOU THE BEST SOLUTION. WE CERTAINLY HAVE ENGAGED WORKING ON DOING THAT KIND OF SCANNING TO FIGURE OUT THE BEST APPROACH AND WE LOOK FORWARD TO THEIR RECOMMENDATIONS.

>> IF THERE IS A CONCERN ABOUT WHAT IT WOULD COST TO DO SOMETHING LIKE THAT, I WOULD ENCOURAGE THAT FOR CONSIDERATION, BECAUSE I DON'T WANTED TO GET HUNG UP IN ADMINISTRATION SAYING THAT WE DON'T THINK THE COUNCIL WILL GO THROUGH THIS WHEN THE COST RECOVERY STANDPOINT MIGHT BE THAT IT AVOIDS US HAVING TO MAKE TWO OR THREE ADDITIONAL HIRES, BECAUSE WE BECOME WAY MORE EFFICIENT. I WOULD ENCOURAGE

THAT CONVERSTION TO HAPPEN. >> THAT CONVERSATION IS ALREADY HAPPENING. KNOWING WHAT THEY NEED AND ACTUALLY HAVING RESOURCES OUT AND HE'S ALREADY LOOKING AT.

>> THAT'S GREAT. THANK YOU. >> I HAVE HEARD SO MANY COMPLAINTS ABOUT MINE AND I LOST COUNT. THE CITIZEN DUE UP AND THE COMPLAINT PORTAL I THOUGHT WE WOULD BE RUNNING WINDOWS 95 OVER HERE AND 98 OVER HERE AND MAX OFF OVER HERE. THEY WILL TRY TO TALK TO EACH OTHER, BUT THERE WILL BE THINGS LOST IN TRANSLATION. COUNCIL, ANY OTHER QUESTIONS ON CODE UPDATES? BEFORE YOU GO, I WANT TO MAKE A COMMENT TO YOU SPECIFICALLY, BECAUSE I'VE BEEN PRINTING SOME EMAILS AND CONVERSATIONS. I'M SO IMPRESSED WITH THE WAY THAT YOU HANDLE THOSE CONVERSATIONS, BECAUSE THERE ARE DIFFICULT CONVERSATIONS THAT YOU HANDLE WITH GRACE. THIS IS TESTAMENT TO YOU, DEREK, AND PROBABLY THE CITY MANAGER'S OFFICE, AS WELL. YOU DO A GREAT JOB.

>> THANK YOU. OUR LEADERSHIP TEAM, DEREK AND CHRISTOPH, THEY HAVE BEEN NOTHING BUT GENTLEMEN. IT'S AN HONOR.

>> THANK YOU, SIR. LET'S

>> WE WILL GO AHEAD AND RESUME OUR MEETING. IT IS 7:49 P.M. WE WILL GET STARTED AGAIN. I WANT TO ADD A COMMENT ON THE CODE ENFORCEMENT ITEM FIVE A, WHICH IS IMPORTANT FOR EVERYONE TO HEAR. WITH RESPECT TO WHAT CONSTITUTES PRIVATE PROPERTY AND PRIVATE RESPONSIBILITY AND WHAT CONSTITUTES CODE ENFORCEMENT VIOLATION. I KNOW WE HAD SOME COMPLAINTS ABOUT CERTAIN THINGS IN THE COMMUNITY WITH RESPECT TO LANDSCAPING NEAR A HOME OR A WINDOW, AC WINDOW UNITS AND THINGS LIKE THAT. THERE ARE THINGS THAT THE CITY CANNOT AND SHOULD NOT WORSE, IN MY OPINION.

IT IS UP TO THE PROPERTY OWNER TO DETERMINE HOW THEY WANT TO

[01:40:03]

[5.B. Discussion regarding Rowlett Community Centre Renovations.]

LITTLE BIT OF HISTORY, SOME OF YOU HAVE LIVED THIS. I HAVE NOT.

1996. 3,000 SQUARE FEET, TWO BASKETBALL GYMS, TWO COURTS, TRACK, THOSE KINDS OF THINGS. ABOUT 1.$1. 6 MILLION IN FUNDING. WE'LL TALK ABOUT THE PRIORITIES FOR THE FUNDS AND WHETHER THERE'S A POTENTIAL NEED FOR ADDITIONAL INVESTMENT IF YOU'RE INTERESTED. BUT AVERAGE DAY, 400- PLUS VISITORS. QUICK ORIENTATION TO THE FACILITY, MOST HAVE BEEN THERE. BOTTOM FLOOR, GYM ON THE LOWER LEVEL AND OTHER SPACES.

THIS IS UPPER FLOOR, ISN'T? KEEP ME STRAIGHT.

UPPER FLOOR, COMMUNITY ROOM IS ON THE OTHER SIDE.

GYM UP THERE. THIS IS THE LOWER LEVEL.

LOT OF THIS IS BEHIND THE WALL SPACE, MAY TALK TO YOU ABOUT HOW TO RECONFIGURE THIS TO GET MORE PUBLIC USE INTO THIS AREA.

IT WAS RECONFIGURED, WHEN? '16.

THERE WAS SOME ADDITIONAL CONFERENCE ROOM SPACE ADDED. IT'S ALL BACK OF HOUSE, NOT REALLY OPEN TO THE PUBLIC RIGHT NOW.

AN OPPORTUNITY TO ADD ADDITIONAL AMENITIES FOR THE RESIDENTS.

WE'LL MOVE FORWARD WITH THE FULL RISK ASSESSMENT.

THINGS WE'RE GOING TO POINT OUT.

BUT WORE NOT ARCHITECTS AND ENGINEERS. THERE'S THINGS WE CAN'T ASSESS WITHOUT THOSE PROFESSIONALS. WE DID A PRESSURE WASH OF THE BUILDING AND HAD WATER INFILTRATION COMING THROUGH IN DIFFERENT AREAS.

ONE ON THE WALKING TRACK. WE DON'T KNOW IF THAT'S THE PRESSURE WATER OR A PROBLEM. ISSUES WE WANT SOMEONE TO LOOK AT. TO SEE IF IT'S COSMETIC OR SAFETY. THIS IS AN EXAMPLE OF WHAT KIND OF REPORT WE WOULD SEE AFTER THAT. THEY WOULD TALK TO US ABOUT HIGH OR LOW RISK AND GIVE US A MAINTENANCE PLAN, WOULD BE HELPFUL MOVING FORWARD. SOME SPECIFIC AREAS TO ORIENT YOU TO DIFFERENT LOCATIONS.

RETAINING WALL, THAT'S THE ONE I'M TALKING ABOUT.

TALKED ABOUT THE GLASS DOORS, THOSE. AND THE GYM FOUNDATION, IT'S THAT CORNER RIGHT THERE I'M SHOWING YOU ON HERE. THESE ARE SORT OF QUICK LOOK AT IT. ROOF REPLACEMENT, HVAC, PAINT, FOUNDATION. ROOF REPLACEMENT, THERE'S AREAS WHERE THE ROOF IS AGING AND IS -- WE ARE GETTING LEAKS COMING THROUGH. IT'S A BIG ROOF.

THAT'S A BIG INVESTMENT. IF WE REPLACE THAT.

GETTING THAT ASSESSED IS SOMETHING WE CONTINUE TO LIVE WITH, WE'LL HAVE TO SEE WHAT PROFESSIONAL ASSESSMENT HELPS US UNDERSTAND.

HVAC, WE'VE GOT SEVERAL, A NUMBER OF AREAS WE'RE HAVING MOLD AND RUST AND OTHER THINGS SHOWING UP THAT SHOULDN'T BE. WE CAN IDENTIFY THAT IF WE LOOKLOOK AT HUMIDITY WE'RE SEEING IN THE FACILITIES. THE WEIGHT ROOM, SOMETIMES IT'S 87% HUMIDITY IN THE WEIGHT ROOM. THERE ISN'T REALLY THAT MUCH WATER GOING ON IN THE WEIGHT ROOM SO WHY DO WE HAVE THAT MUCH HUMIDITY IN THERE.

CHALLENGING QUESTION. I DON'T KNOW IF THEY'RE SWEATING THAT MUCH. THAT'S THE KIND OF THING I'M USED TO SEEING IN AN AQUATIC FACILITY. WE DON'T HAVE A POOL, JUST SOME EQUIPMENT, YOU'VE SEEN WE'VE HAD SOME PROBLEMS WITH RUST.

THE EQUIPMENT IS STILL IN GOOD SHAPE BUT DOESN'T LOOK ATTRACTIVE BUT UGLY. A LOT OF RUST HAPPENING BECAUSE

[01:45:03]

IT WASN'T FLASHED APPROPRIATELY. WE HAVE A LOT OF WATER THAT COMES IN THROUGH THAT WALL. THERE'S SOME AREAS ON THE LOWER LEVEL, IT'S STAFF SPACE, WE DON'T PUT TILES BACK UP.

DOESN'T MAKE SENSE. WATER WILL COME NEXT TIME IT RAINS. THIS IS ONE AREA WE KNOW.

DOLLAR BILL OR FIVE THERE? IF YOU CAN GET A DOLLAR BILL UNDER THE SILL, YOU CAN GET WATER COMING IN THROUGH THERE. THIS IS THE RETAINING WALL THAT DOESN'T EXIST. YOU CAN SEE THE LEVEL OF BRICKS AT THE BOTTOMBOTTOM WHERE THEY USED TO BE. DOWN HERE.

THERE USED TO BE A WALL THAT CAME UP HERE, NOW IT'S ALL GONE. AND THIS IS THE SYSTEM NOW, THIS IS A WALL WE BELIEVEBELIEVE FUNDAMENTAL TO THE FOUNDATION OF THE BUILDING AND IT'S FAILING.

WE WANT TO ASSESS IT, BUT YOU'RE STARTING TO SEE A LITTLE BIT OF THE WALKWAY COMING IN, STARTING TO COME DOWN A LITTLE BIT. AND THERE'S WALL MOVEMENT COME -- WATER MOVEMENT COMING THROUGH THE

BRICKWORK. >> THERE'S BRICK AND FACADE ON TOP. AND FACADE IS FALLING

OFF? >> YES.

>> BECAUSE OF THE MOVEMENT OF THE WALL BEHIND

THEM? >> TWO HYPOTHESES ONE, IT'S NOT CONNECTED WELL, OTHER IS WE'VE HAD MOVEMENT.

>> THIS DOESN'T SHOW YOU MUCH, AND IF YOU'VE SEEN CRACKS IN OTHER PLACES, YOU'VE SEEN MORE.

IF YOU HAVE THE OPPORTUNITY TO GO OVER THERE, WALK INTO THAT CORNER. YOU'LL FEEL THE DROP.

WE HAVE THAT CORNER HAS DROPPED. NOT UNUSUAL IN OUR ENVIRONMENT, JUST TALKING ABOUT IT, WE DON'T KNOW IF THIS IS MANAGEABLE OR NEEDS TO BE ADDRESSED. THAT'S WHY WE NEED A PROFESSIONAL TO LOOK AT THIS CORNER TO SEE IF IT'S SOMETHING THAT NEEDS TO BE PROPPED UP OR HAS SETTLED A LITTLE BIT AND IS NO LONGER AN ISSUE.

TALK ABOUT MAINTENANCE NEEDS. THIS IS MORE ABOUT HOW FAR THE DOLLAR GOES. SO PAINTING THE BUILDING, JUST GOING THROUGH, DOING SOME PAINTING, IT'S A BIG BUILDING.

THERE'S A LOT OF PAINT, HIGH CEILINGS.

GIVING IT A NEW COAT OF PAINT, $600,000.

YOU SEE WE HAVE AREAS WHERE WE'RE HAVING A HARD TIME MATCHING COLORS THAT ARE THERE.

SOME OF THE COLORS, NOT MY FAVORITE COLORS, BUT MAYBE YOU HAVE NO CHOICE. BUT IF YOU WANT TO MAKE IT POP, ONE WAY IS TO PAINT, IT'S NOT A

SMALL INVESTMENT. >>

INTERIOR? >> MM-HMM.

FLOORING, THERE'S AREAS WHERE IT'S BEEN DAMAGED, WEAR AND TEAR, NEED TO LOOK AT FLOORING OF DIFFERENT AREAS.

THIS IS NOT THE WOOD BUT THE COMMON TILE SURFACE AREAS.

ON THE WOOD FLOORING, WE HAVE SOME AREAS WHERE -- YOU HEARD BEFORE, SOME OF YOU HAVE, WHERE THE LARGER GYM DOWNSTAIRS WE FINISHED AS MUCH AS WE CAN AND NOW WE NEED TO REPLACE IT. THAT'S A LITTLE BIT MORE EXPENSIVE. OTHER AREAS ARE PROBABLY JUST REFINISHING IS APPROPRIATE FOR THOSE AREAS. THAT'S WHY THIS ESTIMATE IS NOT WHAT WE TALKED ABOUT IN THE PAST.

THIS IS AN INTERESTING PIECE, THE PATIO DECK AT THE VERY END IS ACTUALLY WOOD.

AND IT'S DETERIORATING. YOU CAN TRY AND SORT OF SAND IT AND STAIN IT, OR YOU COULD REPLACE IT WITH SYNTHETIC MATERIAL USED ON THE OTHER AREA.

THIS IS -- IN 2016 THE PLANS WERE TO TAKE THIS OUT AND PUT IN A SOLID SURFACE. UNDERNEATH THIS IS STORAGE.

BUT IT'S NOT CLOSED TO THE WEATHER.

SO THE STORAGE DOWN THERE -- NEXT TIME IT RAINS, I WANT TO LOOK AT THE STORAGE ROOM. I'M AMAZED WHERE THE WATER GOES. RIGHT NOW STRAIGHT FROM HERE INTO A STORAGE ROOM. I'M NOT GOING TO HIT YOU WITH MY

HAND. >> QUESTION.

[01:50:01]

>> IT'S USED NOT A DEDICATED SPACE BUT EXTENSION OF ROOM D, A PLACE TO HANG OUT.

>> I'VE SEEN PEOPLE WHO HAVE RENTED THE SPACE USE IT.

>> I THINK I WALKED OUT ON THE DECK WHEN

MAYOR -- WAS HERE. >> LOOKING HOW MUCH MONEY TO PUT INTO IT, MIGHT BE A

CONSIDERATION. >> AND I DO THINK IT NEEDS SHADE. IT WOULD BE MUCH MORE USED IF IT HAD SHADE. BUT I HOLD EVENTS THERE.

WEDDINGS HAVE BEEN OUT THERE. I THINK IN 2018, '17, SOMETHING LIKE THAT, THE CHRISTMAS WAS ACTUALLY OUT THERE. IT WASN'T ON MAIN STREET BUT THEY HAD A CHRISTMAS TREE. WE HAD A LIGHTING THERE.

SO I DO THINK THAT IS -- IT IS A SPACE THAT PEOPLE DO USE.

>> I KNOW THE PHOTOGRAPHER HERE, THIS IS AN AFTERNOON PICTURE THAT I TOOK. YOU'RE GETTING THAT WEST SUN, PROVIDING SOME SHADE NOW, BUT TO YOUR POINT, MORNING SUN WOULD BE

TREMENDOUS. >> IT IS.

>> YOU SAID YOU KNOW THE PHOTOGRAPHER WHO TOOK

THIS? >> YES.

>> ROOM PARTITIONS ARE STARTING TO GET WORN.

THIS INCLUDES SOME OF THE TRACKS ARE STARTING TO MALFUNCTION. THIS WOULD FIX THE TRACKS, RECOVER THEM, MAKE THOSE MORE FUNCTIONAL AND AESTHETIC.

THAT'S ALL OF THE SORT OF MAINTENANCE AND BIG THINGS.

TAKE CARE OF GENERATOR ATS. WE USE THIS FACILITY FOR SHELTERS BUT IT DOES NOT HAVE A GENERATOR. WE HAVE BROUGHT IN AN ELECTRICIAN TO TRY TO HOOK UP A GENERATOR AND IT HAS BEEN PROBLEMATIC. WE HAVE AT LEAST ONE SITUATION WE CAUSED DAMAGE TO THETHE SYSTEM. IT'S HARD TO DO BECAUSE IT WASN'T DESIGNED FOR THAT.

IF WE WANT TO HAVE THAT GENERATOR BE MORE EFFECTIVE AND MORE CONSISTENT, THE RECOMMENDATION WOULD BE GO TO A BUILT SYSTEM FOR

THAT PURPOSE. >> I DID HAVE A QUESTION BEFORE YOU PASS IT OFF. GOING BACK TO THE -- SORRY. BACK TO THE EARLIER SLIDE.

HIGH HUMIDITY IN THE WEIGHT ROOM.

IS LACK OF AIR FLOW A CONTRIBUTING FACTOR? EVERY TIME I'M IN THERE, IT'S PRETTY STUFFY, THERE'S NOT A LOT OF AIR FLOW IN THERE AT

ALL. >> IT COULD BE, AND IF YOU LOOK UP, THERE'S MILDEW ON THE VENTS THEMSELVES.

IT'S CERTAINLY AN ISSUE.

>> DO WE NOT HAVE THE RIGHT CALIBER AIR CONDITIONER IN THERE? IS THAT WHAT THE ASSESSMENT IS TO FIGURE OUT?

>> ASSESSMENT WILL HELP.

>> A FACILITY LIKE THIS WITHOUT CENTRAL CONTROL OVER ALL THE THERMOSTATS, YOU'LL GET DIFFERENT TEMPERATURES.

ALSO I DON'T THINK THE OLDER SYSTEMS BRING IN CORRECT FRESH AIR TO PREVENT FROM RECYCLING THE SAME AIR OVER AND OVER AGAIN.

IT HURTS THE HUMIDITY. GENERATOR HERE.

THEN I GET TO GET INTO THE FUN STUFF, MAKING UPGRADES.

LOOKING AT NEW WEIGHT ROOM EQUIPMENT, THE EQUIPMENT HAS BEEN RUSTY. WHAT CONTRIBUTED, DURING THE PANDEMIC, A LOT OF SANITIZERS USED ON IT WEREN'T MAYBE WIPEDWIPED AS MUCH.

THAT'S FROM THE CONSULTANT OF THE WEIGHT ROOM COMPANY. THAT'S WHY YOU'RE SEEING THE RUST AND POPPING ON THAT COAT. IMAGINE THE WEIGHT ROOM WITH NEW EQUIPMENT, THIS IS THE CONSULTANT SHOWING WHAT COULD BE.

LAYOUTS, SEE MORE SPACE. MODERN BARBELLS AND DUMBBELL HOLDERS. CURLS THERE, COMES WITH A TREE WITH DUMBBELLS STACKED WITH PREDETERMINED WEIGHTS. NEW CARDIO EQUIPMENT, LOOKING AT 16- INCH SCREENS WITH WIRELESS CHARGING AND SCREEN MIRRORING. INSTEAD OF HAVING TO FIND SOMETHING ON THE DEVICE TO WATCH, BRING YOUR OWN DEVICE, SET IT DOWN, DO A MIRRORING OR CASTING TO THE DEVICE. BLUETOOTH OR WIRED HEADPHONES AND CAN DO WIRED PHONE CHARGING, USB PORT THERE.

ALSO KEEPS BETTER TRACK OF THE EQUIPMENT.

[01:55:02]

WORN OUT QUICKER. ASSESS IT, FIGURE OUT THE MILEAGE, MOVE IT, MOVE ANOTHER IN NOT GETTING AS MUCH USAGE. PEOPLE LIKE THE LOCATION, NOT NECESSARILY THE TREADMILL. MOVE THOSE AROUND TO PROLONG THE LIFE OF SOME OF THE EQUIPMENT.

JUST EXAMPLES OF THE WEIGHT EQUIPMENT.

THOSE ON THE LEFT, THREE TIERED DUMBBELL RACK.

WE DON'T HAVE NOW. THIS SQUEEZES IN THE SPACE A LITTLE BIT, PROVIDES A LITTLE BIT MORE ROOM.

ROOM LOCKER ROOMS AND VANITIES THERE, LOCKERS ARE A LITTLE OLDOLD RUSTY FROM TIME, COMING ON 30 YEARS OLD. REPLACING THOSE WITH LOCKERS, WITH ANALOG OR DIGITAL LOCK ON IT, CAN LOCK ONCE AND KEEP YOUR STUFF OVERNIGHT. REIMAGINING THE FRONT DESK AND LOOKING AT ALL THE MILL WORK.

CABINETRY IN THE KITCHEN. WE HAVE A LOT OF SENIORS IN THE FACILITY, FOR ADA PURPOSES, HAVING A LOWER FRONT DESK.FRONT DIDN'T THINK OF IT UNTIL NOW, SHE'S LEANING OVER TO SEE AND TALK WITH HIM.

INSTEAD OF STANDING BACK. IT'S A CLUTTERED DESK.

GIVING MORE SPACE FOR STAFF TO PUT STUFF IN BACK, AND LOWER IT DOWN FOR ADA. WE HAVE LOWERED SECTIONS BUT MAKE IT ACROSS THE ENTIRE FRONT AND÷÷AND PROVIDE SPACE TO SELL SNACKS INSTEAD OF VENDING MACHINES.

COULD SELL SNACKS THERE. LIGHTING, THE LIGHTING IS 1995, '98 LIGHTING. IT'S POOR SOME PLACES.

REPLACING WITH L.E.D. AUDIO VISUAL OF THE RENTAL ROOMS. MOVING TO TV INSTEAD OF THE PROJECTOR SCREEN. PROJECTOR SYSTEMS ARE BECOMING DATED A LITTLE BIT. WHAT YOU SPEND ON A GOOD PROJECTOR, YOU CAN BUY A SIZEABLE TV FOR THAT AMOUNT.

ALSO LOOK AT PUTTING TVS INTO ROOM B, C AND D TO MIRROR IT AS WELL.

INSTEAD OF TRYING TO LOOK UP AT PROJECTOR SCREEN, ABOUT TEN FEET, GET 85 TO 100 INCH TV, AND PEOPLE SITTING BACK THERE CAN LOOK AT THE SCREEN AND SEE IT CLEAR. REPLACING THE SOUND SYSTEM, IT'S BEEN PROBLEMATIC OVER TIME.

REPLACING IT WITH A BETTER SYSTEM. SECURITY CAMERAS, WE DON'T HAVE A LOT IN THE FACILITY, TRYING TO SEE ALL THE ACTIVITY GOING ON.

JUST TODAY, SOME KIDS THREW A FOOTBALL UP INTO ONE OF THE LIGHTS IN GYM B, BREAKING IT.

TRYING TO LOOK AT SECURITY CAMERA FOOTAGE TO SEE WHAT WAS HAPPENING, IF IT'S A MISTAKE, IT'S A MISTAKE, BUT IT'S HARD TO HIT THOSE LIGHTS. I DON'T KNOW IF THEY WERE DOING IT ON PURPOSE. BUT LOOKING THROUGH TO FIND THE NOOKS AND CRANNIES NOT UNDER CAMERA. BASKETBALL BACKBOARDS, TIME TO REPLACE A LOT OF THOSE. WE DON'T HAVE A GOOD WAY TO CRANK THEM UP AND DOWN FOR YOUTH AND ADULT GAMES. SEEN A REFEREE BRING IT OVER AND TRY TO BRING OVER THE BOARD.

YOU JUST HAVE TO CRANK IT DOWN. STAFF WOULD BE THANKFUL NOT TO DO THAT AGAIN. P.A. SYSTEM FOR EMERGENCY, WEATHER, MEDICAL CONDITIONS, THINGS LIKE THAT. REPLACE SCOREBOARDS IN GYM A.

ONE, PUTTING IT EACH END OF THE ESCORT, COURT, TWO SCOREBOARDS. NEED TWO IN THERE.

ADDING WALL PADS. DRINKING FOUNTAINS, BOTTLE FILLERS, THIS IS ALMOST STANDARD IN RECREATION FACILITIES. I DON'T KNOW HOW I WENT THROUGH SCHOOL WITHOUT BEING AS HYDRATED AS MY KIDS ARE WITH THE WATER BOTTLES ALL DAY LONG. BUT BOTTLE FILLERS. LOOKING AT CREATING MORE CARDIO SPACE.

MOVING SOME OF THAT EQUIPMENT OUT OF THE MAIN WEIGHT ROOM, THE BULK IN A LOWER LEVEL AREA TO CONVERT. LEAVING A MINIMUM IN THE WEIGHT ROOM TO WARM UP.

CREATE A CARDIO AREA. COUPLES THAT WANT TO WORK OUT, ONE ON THE CARDIO, HAVE SOME SMALL FREE WEIGHTS.

[02:00:04]

EXCEPT NOT A PELOTON, IT'S NOT A MONTHLY SUBSCRIPTION TO HAVE THE WORKOUTS.

THEY'RE UPDATED. THIS PIE CUT OUT.

SOMETHING TO DO WITH THE SPACE, ENCLOSING IT, CREATING AN INDOOR PLAYGROUND, CREATING A BETTER ENTRANCE AND EXIT FOR IT FOR THE NOOK AND CRANNY THERE.

JUST AN OPPORTUNITY THAT'S WASTED RIGHT NOW.

WAS A GOOD IDEA WHEN THEY DESIGNED IT BUT BEEN WASTED.

>> I THINK THAT'S RIGHT. ALWAYS BEEN A WASTED SPACE.

>> PROGRAMMING OPPORTUNITIES AS

WELL. >> BY USING

IT. >> DOESN'T SEEM TO GET THAT MUCH DIRECT SUN BECAUSE OF THE POSITION, HELPS A LITTLE BIT WITH SHADE.

THIS IS THE SUMMARY, THE LIST. WE JUST WANTED TO SHARE WITH YOU NEEDS AND OPPORTUNITIES. THIS IS ONE OF YOUR PREMIER LOCATIONS.

RIGHT NOW WE HAVE $1. 5 MILLION ASSIGNED TO IT.

DO THE ASSESSMENT, COME BACK WITH MORE INFORMATION, AND WANTED TO GIVE YOU THE BROAD LOOK SO WE CAN HAVE CONVERSATIONS ABOUT WHAT YOUR GOALS ARE WITH THE FACILITY.

>> WHAT WAS THE NUMBER ON THE ROOF? SO WE'RE TALKING FIVE, SIX, SEVEN FIGURE.

IS THERE ANY, JUST THINKING A LITTLE BIT DIFFERENTLY ABOUT THIS, I KNOW THIS IS A CITY- OWNED ASSET, CITY- RUN ASSET, AN AMENITY FOR THE CITIZENS.

ANY THOUGHT ARE TO ALLOW SOME KIND OF PARTNERSHIP WITH LIKE A FITNESS GYM TO ACTUALLY -- THEY BRING IN THEIR EQUIPMENT? GRANTED IT WOULD BE PROBABLY MORE EXPENSIVE FOR CITIZENS, BUT IS THERE ANY WAY THAT SOMETHING LIKE THAT WOULD BE CONSIDERED? TO WHERE YOU'VE GOT -- INSTEAD OF US SPENDING HALF A MILLION DOLLARS ON WEIGHT ROOM EQUIPMENT, WE CONTRACT WITHWITH GYM AND NOW IT'S A MEMBERSHIP THING? MAYBE THAT DOESN'T WORK WITH THE NUMBERS.

>> AGAIN, IT DEPENDS ON WHAT YOU'RE TRYING TO ACCOMPLISH.

UNDERSTAND THAT OUR ANNUAL MEMBERSHIP FEE FOR SENIORS IS $10.

>> AND A LOT OF SENIORS THERE.

>> TRYING TO MAKE THOSE TURNIPS BLEED.

>> SO MANY THINGS LIKE THIS HERE, WHERE, YOU KNOW, IN 1996, WHEN THEY BUILT THIS, OBVIOUSLY, THEY DIDN'T HAVE PLANS TO MAINTAIN IT FOR 30 YEARS.

NOW CALL IT $5 MILLION TO UPGRADE IT WE'RE SPENDING, TO GET IT INTO AN AMENITY TO BE PROUD OF.

I PERSONALLY, I'VE SPENT A LOT OF TIMES THERE, KIDS BASKETBALL, SUMMER, FALL, WINTER.

IT'S A MESS. MY SON GOES AND WORKS OUT THERE, LOVES IT. BUT I'M JUST WONDERING IF THERE'S A SMARTER WAY TO WORK THE FINANCING OF THIS TO STILL MAKE A NICE AMENITY.

BUT BRING IN PRIVATE PARTNERS TO HELP US.

I DON'T KNOW IF IT'S RIGHT THING TO DO, JUST AN IDEA.

>> I LIKE THE CREATIVE THINKING ABOUT IT. IT IS CHALLENGING BECAUSE WE HAVE 140,000 VISITORS A YEAR, PROBABLY 100,000 ARE SENIORS, AS YOU SAID. SENIORS ARE COMING ROUTINELY EVERY DAY TO VISIT. AND YOU KNOW, THE THOUGHT OF -- THIS EFFECTIVELY IS OUR SENIOR CENTER. WE DON'T HAVE A SENIOR CENTER.

THE CITY WHERE DAVID CAME FROM DID, AND THEY'RE HALF OR A THIRD THE SIZE OF OUR CITY.

IT'S SHOCKING TO ME WE'VE HE NEVER INVESTED IN A SENIOR

FACILITY. >> AND PART OF MANY THINKS IF WE'VE GOT PARTS OF THAT CAN BE RECONFIGURED TO BE USED. DOWNSTAIRS WHERE IT'S -- I DON'T KNOW BACK THERE.

BUT WE COULD KEEP SOME OF IT PUBLIC AND SOME MORE

[02:05:04]

AGAIN TO GET USE OF THE FULL SPACE, AMENITYIZE THE HECK OUT OF IT, AND IF IT'S A HIGHER LEVEL EXPERIENCE, MAYBE PEOPLEPEOPLE PAY FOR IT.

>> I DO THINK ONE THING, I'M GOING TO BE UNPOPULAR WITH THE SENIORS, BUT I THINKTHINK A YEAR IS UNREASONABLE. I THINK IT NEEDS TO BE MORE THAN $10 A YEAR. BUT I DO THINK IT IS AN IMPORTANT, VERY IMPORTANT PART OF OUR COMMUNITY.

SO I WOULD WANT TO ALWAYS MAINTAIN IT.

AND AS YOU GET OLDER, HAVING A COMMUNITY SPACE IS REALLY IMPORTANT. I THINK THAT THE PRIVATE SECTOR, WE'LL SAY, THEY'RE ALL LOOKING FOR A WAY TO HAVE COMMUNITY SPACE. STARBUCKS WAS LIKE THE THIRD SPACE WITH A FIFTH SPACE OR WHATEVER, WHERE YOU CAN GOGO BE WITH PEOPLE.

I DO THINK THIS IS A CRITICALLY IMPORTANT PART OF OUR COMMUNITY, AND I'M VERY GLAD THAT WE ARE GOING TO START INVESTING IN IT REGULARLY. AND UNDERSTAND EVERYTHING NEEDS MAINTENANCE. I WOULD CERTAINLY BE WILLING TO LOOK AT THE MEMBERSHIP FEES, BUT THAT'S NOT GOING TO COVER A $10 MILLION REPLACEMENT. NOT EVEN.

BUT I DO THINK IT'S IMPORTANT. FOR OUR COMMUNITY'S HEALTH AND WELL- BEING, IT IS A COMMUNITY CENTER, AN AFFORDABLE PLACE FOR PEOPLE TO GO AND HAVE SOCIAL CONNECTION, PHYSICAL ACTIVITY, ALL OF THAT KIND OF STUFF.

>> YEAH, THIS IS ONE OF THOSE ASSETS THAT'S NOT A REVENUE GENERATOR FOR THE CITY. NOT AN ENTERPRISE OR FOR- PROFIT FUNCTION. AND WE ARE ASKING OUR CITIZENS TO INVEST IN IT, AND WE ARE INVESTING IN IT BECAUSE IT ADDS VALUE TO THE COMMUNITY AS A WHOLE. GIVES THE SENIORS ABILITY TO GATHER TOGETHER AND PLAY AND

WALK AND -- >> PICKLEBALL. Ú

>> YEAH. ALL OF THOSE THINGS.

THAT'S THE RETURN THAT WE SEE, OUR COMMUNITY HAS A PLACE TO I WOULD LIKE TO SEE US MOVE FORWARD WITH THE CONDITIONS ASSESSMENT. COME BACK AND START TO PRIORITIZE WITH WHATEVER FUNDING IS AVAILABLE TO MAKE SOME STUFF HAPPEN.

I KNOW RIGHT NOW WE'RE LOOKING AT 1.6.

WHICH DOESN'T EVEN COVER THE ROOF.

BUT I THINK ALL THE OPTIONS HAVE TO BE ON THE TABLE BECAUSE THIS IS THE COMMUNITY GATHERING SPACE THAT WE HAVE MORE THAN VIRTUALLY

ANY OTHER. >> SO IS THE ROOF AT REPLACE NOW, PRETTY MUCH NEEDS IT?

>> I'M NOT THE PERSON TO ANSWER THAT QUESTION.

WHEN YOU GET SOMEONE UP THERE TO LOOK AT IT.

WE HAVE WATER INFILTRATION BUT MOST I'M AWARE OF IS COMING FROM THE WALL OF GLASS AND THE LOWER LEVEL WITH THE RETAINING WALL. BUT WE HAVE HAD SOME LEAKS FROM THE ROOF AS WELL.

>> WE HAVEN'T HAD ROOF COMPANY LOOK AT

IT? >> I DON'T BELIEVE WE HAVE.

WE HAVE THE ESTIMATE BUT THAT WAS SQUARE FOOTAGE MORE THAN DETAILED ASSESSMENT. I WOULD HAVE TO ASK.

>> THIS IS AN INTERESTING FACILITY, BUILT WITH I THINK STUCCO THE MAJORITY OF IT.

ALONG THE BACK WALL, STUCCO OR SOME

OTHER MATERIAL? >> APPEARS TO BE

STUCCO. >> AND A COMMISSION LOOKED AT HANGING A MURAL ON THE BACK WALL AND WERE TOLD YOU CAN'T COVER STUCCO WITH PAINT BECAUSE IT DOESN'T ALLOW MOISTURE TO ESCAPE.

IT'S A VERY POROUS MATERIAL THAT HAS TO BE FREE FOR AIR FLOW. TALKING ABOUT MASSIVE HUMIDITY IN THE BUILDING, I CAN'T HELP BUT WONDER IF IT'S THE MATERIAL.

>> THAT AREA IS MOSTLY GLASS. FIGURE OUT HOW TO CONTROL THAT AS WELL.

>> TWO HIGH HUMIDITY READINGS, WEIGHT ROOM AND THE WEST HALLWAY OUTSIDE OF THE WEIGHT ROOM.

THE TURNAROUND, THE STEPS GOING DOWN TO THE RAMP IN THE EXERCISE ROOM IS WHERE I PLACED IT.

I WOULD BE REMISS IF I DIDN'T SAY THIS FACILITY IS USED A

[02:10:01]

PART IS IMAGINING WHAT TO DO TO ENGAGE THEM A LITTLE BIT. WORST THING YOU CAN DO IS CALL SOMETHING A TEEN CENTER, THEN THEY'LL NEVER COME, BUT TRYING TO SNEAK IN THE VEGETABLES WITH THEIR CANDY WE TRY TO DO IN PLACE LIKE THIS.

ALLOW THEM TO HAVE THAT PLACE. WE ARE A BEACON FOR THE COMMUNITY.

>> I CERTAINLY AGREE. AND I WOULD LOVE TO SEE MORE -- HOWEVER YOU CAN GET THE TEENAGERS IN, I THINK THAT'S

GREAT. >> WHAT WAS THE IDEA HERE, TO DO ANY PRIORITIZATION OR JUST

INFORMATIONAL? >> INFORMATIONAL AT THIS POINT.

>> LET ME INTERJECT. PART OF WHY I ASKED TO COME TO YOU, YEAH, DOING A CONDITIONS ASSESSMENT. BUT IN BETWEEN WALLS AND ROADS AND SEWER LINES, THIS FELT IMPORTANT TO US, BUT I NEEDED TO GAUGE IF IT'S IMPORTANT TO YOU. YOU CAN TELL ME THAT TODAY.

I DON'T HAVE A FULL SENSE. I KNOW I CAME IN A LITTLE BITBIT LATE. OR WE CAN WAIT AND MAYBE TAKE A ASSESSMENT OF YOU, A GAUGE OF THE COUNCIL AFTER WE DO CONDITIONS ASSESSMENT.

>> YOU'VE HEARD MOST OF THE DISCUSSION, MOST ANYTHING ASKED BEFORE YOU STEPPED IN WAS PROBABLY JUST QUESTIONS IN NATURE. I THINK YOU'VE HEARD MOST OF THE DISCUSSION, IF THAT HELPS GUIDE

WHERE YOU'RE AT. >> IT DOESN'T.

I DON'T HAVE A CLEAR PICTURE THAT THE COUNCIL WILL BE -- WE'LL GET A CONDITIONS ASSESSMENT AND MAYBE THE NUMBERS WILL HOLD TRUE, PART OF THIS IS WORST CASE WITH THE ROOF BUT I WANT TO KNOW HOW MUCH TIME AND ENERGY WE SPEND IF IT'S NOT A COUNCIL DIRECTIVE

OR DIRECTION. >> TO ME, I WOULD HAVE TO UNDERSTAND A LITTLE BIT BETTER ABOUT -- WHOSE TIME DOES THIS TAKE AWAY? PUBLIC WORKS

PEOPLE? >> ASSESSMENT WILL BE PAID FOR, PROFESSIONAL WILL CONDUCT IT.

THAT'S THE EASY PART.

>> OKAY.

>> ASSESSMENT IS EASY FOR US. BUT WANT TO KNOW IF THERE'S A TEMPERATURE THAT YOU'RE INTERESTED. SAY THE ASSESSMENT COMES BACK AND SHOWS THIS, ALL AFFIRMED. AGAIN, MAYBE YOU DON'T TELL ME THIS MEETING, MAYBE YOU TELL US WHEN WE BRING THE ASSESSMENT. BUT TO THE QUESTION YOU ASKED, I WAS HOPING TO GET SOME SENSE OF DIRECTION. MAYBE IT'S TOO SOON FOR YOU, THAT'S OKAY, BUT THAT'S WHY

WE'RE HERE. >> 1 TO 5, START WORKING ON IT TOMORROW, 5, 1, WAIT UNTIL NEXT BOND CYCLE.

WHERE IS IT?

>> 4 1/2. >> 5.

>> 4.

>> 4.

>> 5.

>> 4, 4 1/2.

>> SURE.

>> HOPEFULLY THAT GIVES YOU -- DOES THAT HELP?

>> IT HELPS A LOT.

>> SOUNDS LIKE IT'S HIGH ON THE PRIORITY LIST.

>> A LOT. THANK YOU.

>> IN MY OPINION, IT'S A GATHERING SPACE, I THINK EVERYONE HAS SAID THAT, AS FAR AS THE VALUE IT BRINGS. WE CAN'T LET OUR FACILITIES CONTINUE TO LANGUISH, THAT'S THE PROBLEM. AND THERE'S BEEN LACK OF CONSISTENT INVESTMENT OVER THE YEARS THAT RESULTED IN US HAVING A FACILITY WHERE WE HAVE A STORAGE ROOM THAT LEAKS. I'VE BEEN DOWN THERE, IT'S TERRIBLE. BEEN IN THE DOWNSTAIRS AREA IN THE CONFERENCE ROOM AND SEE THE CEILING TILES GONE, THE WALL STAINED WITH RUST.

IT'S UNBELIEVABLE THE CONDITION OF THIS BUILDING FOR SOMETHING THAT PROBABLY STARTED OUT AS THE TAJ MAHAL IN ROWELLET.

>> IT'S ONE OF OUR MOST USED

FACILITIES. >> I AGREE IT NEEDS LOOKING TO. I LOOK AT THE NUMBERS, LET'S SAY THE ROOF IS TWO- PLUS MILLION DOLLARS. GOT 1. 6, TAKE OTHER STUFF, GET A LOT OF THAT TON.DONE. NO POINT IF THE ROOF IS GOING TO FLOOD EVERYTHING. BUT IF ROOF HAS A YEAR IN IT OR WHATEVER, MAYBE THERE'S SOME MIDDLE GROUND BETWEEN DOING EVERY SINGLE THING FOR $5 MILLION OR TRYING TO GET

SOMETHING. >> OF COURSE.

>> THAT'S WHY I'M WAITING FOR THE ASSESSMENT.

>> I AGREE WITH THAT.

>> AND PART OF THE ASSESSMENT, ONE OF THE SLIDES SHOWED WHAT WAS RED, NEED TO GET ON

[02:15:01]

YELLOW. >> QUESTION FOR DAVID SINCE CHRISTOPH VACATED. ANYTHING COVERED BY INSURANCE? ANY CLAIMS? ROOF OR ANYTHING?

>> MAYBE. MAYBE. SOME OF THIS IS A QUESTION OF THE TIMELINESS IN FILING. WHAT RESIP PRECIPITATED THE NEED FOR IT? WAS IT LACK OF MAINTENANCE? OR WAS IT HAIL DAMAGE? WE DON'T KNOW. PROFESSIONAL CAN TELL US, MAYBE POOR INSTALLATION OR MULTITUDEMULTITUDE FACTORS, SOME MAY BE CAUSED BY SOMETHING WE COULD FILE A CLAIM ON.

>> I WOULD LIKE TO MAKE SURE. WE'VE BEEN PAYING THE PREMIUMS FOR A LONG TIME. IF IT'S A TRUE CLAIM, WE CAN RECAP SOME OF THE MONEY, RECAPTURE

IT. >> ANY OTHER QUESTIONS OR COMMENTS ON THIS ITEM? THANK YOU FOR THE PRESENTATION.

[5.C. Discussion regarding the City's Procurement Process]

APPRECIATE THAT. DAVID, WELCOME BACK.

ITEM 5C, DISCUSSION REGARDING THE PROCUREMENT PROCESS. WENDY.

>> GOOD EVENING, COUNCIL. THE PRESENTATION WILL BE GIVEN BY JANUARY CALHOUN, OUR PURCHASING MANAGER, THIS IS HER FIRST PRESENTATION IN A FORMAL COUNCIL SETTING.

I WANT TO INTRODUCE HER. SHE'S BEEN WITH THE CITY ABOUT 1 1/2 YEARS ANDS HAD OVER 20 YEARS OF EXPERIENCE. A GREAT RESOURCE FOR US TO HAVE.

>> THANK YOU. GOOD EVENING.

I'M HERE TONIGHT TO GIVE YOU A HIGH LEVEL OVERVIEW OF THE PURCHASING PROCESS.

I'LL TOUCH ON THE THRESHOLDS. AND BENEFITS OF THE PROCUREMENT, VENDOR REGISTRATION.

INTERNAL PROCESS IS DEPENDENT ON THE PURCHASE.

THRESHOLD IS FOR $3,000 AND UNDER.

COMPETITIVE QUOTES ARE NOT REQUIRED BUT ENCOURAGED FOR ANY PURCHASE.

THIS IS WHAT WE REFER TO AS SMALL PURCHASES.

OVER 3,000, UP TO 100,000, COMPETITIVE RATE AND QUOTES ARE SOLICITED FROM AT LEAST THREE VENDORS TO ENSURE COMPETITION, AND MUST ALSO COMPLY WITH THE STATE OF TEXAS AND UTILIZE BUSINESS OR HUB LAW.

A HUB HAS PRINCIPAL PLACE OF BUSINESS IN TEXAS AND MORE INFORMATION IS AVAILABLE ON THE PURCHASING WEBSITE.

ALL NONEXEMPT PURCHASES ARE THROUGH THE PURCHASING OFFICE TO ENSURE COMPLIANCE WITH THE POLICIES. PERCEIVED THRESHOLDS OVER 100,000, THEY'RE AWARDED BY COMPETITIVE BIDDING, REVERSE AUCTION PROCEDURES OR COMPLIANCE WITH ALTERNATE CONSTRUCTION METHOD IN 2269 OF THE GOVERNMENT CODE UNLESS OTHERWISE EXEMPT. EXEMPT PURPOSES ARE A FULL FORCE PURPOSE OR THROUGH EXISTING COOPERATIVE WITH A CONTRACT. ALL COMPETITIVE PROCESSES ARE MANAGED BY THE PURCHASING OFFICE IN COORDINATE WITH THE CITY DEPARTMENT.

AWARD IS BASED ON THE LOWEST AND RESPONSIBLE BIDDER OR BEST VALUE. IN CONJUNCTION WITH THE DEPARTMENT, IT'S DETERMINED BASED ON THE TYPE OF PURCHASE. PURCHASE OF MATERIALS MAY BE CONDUCIVE TO A LOW BID WHEREAS OTHER FACTORS MAY BE NEEDED FOR AWARDING A SERVICE CONTRACT.

AWARDING BASED ON BEST VALUE, THE SELECTION CRITERION ARE PREDETERMINED. IT VARIES FOR EACH AND IS BASED ON WHAT IS IMPORTANT FOR THAT PARTICULAR PURCHASE. EVALUATION COMMITTEE COMPRISED OF CITY STAFF AWARDS THEM ACCORDINGLY. NEGOTIATIONS BEGIN WITH THE HIGHEST RANKED VENDOR. IF A SUCCESSFUL CONTRACT IS NOT NEGOTIATED WITH THE HIGHEST RANKED VENDOR,

[02:20:02]

ON OUR ADVERTISING AND DISTRIBUTION, ALL FORM OF SOLICITATIONS OVER 100,000, WE'RE REQUIRED TO POST A LEGAL NOTICE IN THE OFFICIAL NEWSPAPER AND LEAVE FOR A COUPLE OF WEEKS AND IS POSTED ON THE SYSTEM. UP TO 100,000, ADVERTISEMENT IS NOT REQUIRED. COMPETITIVE QUOTES ARE SOLICITED BY THE DEPARTMENT AND THERE'S THE OPTION FOR THE PURCHASING PURCHASING OFFICE POST AND DISTRIBUTE THESE. IN THE PAST, THE CITY'S FORMAL SOLICITATIONS WERE ADVERTISED IN THE NEWSPAPER AND POSTED ON THE PURCHASING WEBSITE. SOURCING WAS DONE MANUALLY AND OFTEN LED TO OUTDATED INFORMATION.

THE CITY IMPLEMENTED A NEW SYSTEM IN FEBRUARY OF 2025 TO IMPROVE EFFICIENCIES TO BETTER SERVE THE CITY, DEPARTMENTS AND COMMUNITY.

ISSUING THE SOLICITATIONS THROUGH THE SYSTEM HAS A BROADER AUDIENCE, INCREASING VISIBILITY.

IT HAS OVER 26,000 REGISTERED VENDORS. AS OF OCTOBER OF 2025, 10,754 VENDORS. DALLAS COUNTY WITH 24 IN ROWLETT. SELF- REGISTERING ALLOWS THE VENDORS TO REGISTER QUICKLY, MANAGE THEIR PREFERENCES FOR NOTIFICATIONS.

THE SYSTEM ALLOWS FOR SUPPLIERS TO SUBMIT QUESTIONS DIRECTLY THROUGH THE SYSTEM AND ALLOWS ALL QUESTIONS AND ANSWERS TO BE PUBLISHED PUBLICLY IN REAL TIME SO ALL VENDORS RECEIVE THE SAME INFORMATION, MAINTAINING A FAIR AND EQUITABLE ENVIRONMENT.

IT'S ALSO BEING USED TO REQUEST QUOTES BELOW THE COMPETITIVE BID THRESHOLD TO ESTABLISH ANNUAL PRICE AGREEMENTS FOR GOODS AND SERVICES. VENDORS ARE ABLE TO SELF- REGISTER TO RECEIVE PRENOTIFICATIONS THROUGH THE PURCHASING WEBSITE THAT PROVIDES OTHER INFORMATION THAT MAY BE OF INTEREST TO VENDORS.

THIS IS THE REGISTRATION PAGE ON THE WEBSITE.

THEN AT THE SEPTEMBER 2ND2ND COUNCIL MEETING, WE WERE ASKED IF THE CITY HAS A LOCAL VENDOR PREFERENCE. WE DO NOT. THIS IS A HIGH LEVEL PRESENTATION OF OUR PROCESSES.

HAPPY TO ANSWER QUESTIONS.

>> BURNING QUESTION ON EVERYBODY'S MIND IN RESPONSE TO THE LAST THING YOU SAID, CAN WE HAVE A BUSINESS PREFERENCE

PROCESS? >> WE COULD, BUT I ENCOURAGE COUNCIL IF YOU GO DOWN THAT ROAD, WE GO AT IT CAREFULLY. PROS AND CONS THATTHAT COMMON FOR VENDOR PROCESS. LOCAL BID PREFERENCE PROVIDES A FINANCIAL ADVANTAGE TO LOCAL BUSINESSES AND DISADVANTAGE TO BUSINESSES OUTSIDE THE LOCAL AREA. SOME OF THE PROS, SUPPORT FOR LOCAL ECONOMY, CAN HELP MAINTAIN JOBS AND CREATE NEW ONES IN THE LOCAL ECONOMY BY ENCOURAGING BUSINESSES TO USE THE THE PEOPLE.

CAN LEAD TO ECONOMIC GROWTH WITHIN THE COMMUNITY AND COMMUNITY ENGAGEMENT. IT CAN ALSO FOSTER A SENSE OF COMMUNITY ENGAGEMENT AMONG RESIDENTS, MORE LIKELY TO SUPPORT AND ADVOCATE FOR LOCAL BUSINESS. BUT THERE'S CONS TO TAKE INTO CONSIDERATION. TRADE-OFF.

LOCAL PREFERENCE CAN CREATE TRADE- OFFS SUCH AS REDUCING COMPETITION AND POTENTIALLY AFFECTING THE QUALITY OF GOODS AND SERVICES. IMPLEMENTATION CHALLENGES, SUCH AS DEFINING THE NATURE OF THE ADVANTAGE, CLEARLY IDENTIFIED WHAT BUSINESSES ARE CONSIDERED LOCAL, ENSURING ALL LOCAL SUPPLIERS ARE CONSIDERED AND BENEFITS ARE REALIZED.

WHAT THEY'RE REFERRING TO, YOU HAVE A TARGET, A WALMART, BIG BOX COMPANIES TECHNICALLY LOCATED HERE, BUT ARE THEY LOCAL? TRULY A LOCAL VENDOR? DO YOU CONSIDER SOMEBODY WITH A BUSINESS OUT OF THEIR HOME, ARE

[02:25:02]

OFTEN, LOCAL PREFERENCE RESULTS IN HIGHER PRICES FOR GOVERNMENT AGENCIES AS THEY AWARD PROJECTS TO OTHER THAN THE LOW BIDDER. THERE'S A LOT OF OTHER PROS AND CONS BUT I WANTED TO PUT SOME OUT THERE FOR YOUR THOUGHTS.

WHEN YOU'RE LOOKING AT RFPS, CFPS, AWARDED BY BEST VALUE, DEPENDING HOW YOU'RE GOING TO IMPLEMENT THAT LOCAL PREFERENCE, IF YOU SAY YOU'RE A LOCAL BUSINESS, FIVE POINTS ON TOP OF YOUR SCORE, THEN WHAT HAPPENS WHEN THE VENDOR THEY -- PUTS THEM OVER A VENDOR WHO OUTSCORED THEM IN EVERY OTHER CATEGORY OTHER THAN THEY'RE NOT IN ROWLETT. THERE'S A LOT OF WAYS TO LOOK AT IT, BUT I ENCOURAGE YOU TO REALLY THINK THROUGH IT AND LOOK AT ALL THE PROS AND CONS AND THEN DECIDE WHAT TYPE OF LOCAL PREFERENCE

YOU WANT TO PROVIDE. >> LET'S TALK AROUND THIS ONE ISSUE BEFORE WE GO INTO OTHER QUESTIONS. FEEDBACK?

>> GO AHEAD.

>> I FULLY UNDERSTAND WHAT YOU'RE SAYING.

JUST BECAUSE THEY'RE MAYBE LOCAL DOESN'T MEAN THEY'RE AUTOMATICALLY GOING TO GET THAT. YOU HAVE TO WEIGH EVERYTHING THAT THE CITY IS LOOKING FOR, WHAT THEY OFFER, WHAT AN OUTSIDE VENDOR.

BUT I REALLY WOULD LIKE TO SEE -- I KNOW YOU SAID HOW DO YOU KNOW IF THEY'RE LOCAL, WORKING OUT OF THEIR BUSINESS. REGISTERED BUSINESS INSIDE THE CITY LIMITS, I CONSIDER THEM A LOCAL VENDOR AND WOULD LIKE SOME WEIGHT ADDED. GOING THROUGH THE PROS, REALLY WOULD LIKE TO KEEP AS MUCH OF THE DOLLARS INSIDE OUR CITY AS POSSIBLE.

LOCAL VENDOR, WHETHER THEY CAN HIRE PEOPLE OR THE SALES GENERATED FROM IT, WOULD STILL LIKE IT INSIDE

THE CITY. >> YEAH, ON A PREVIOUS SLIDE, YOU DON'T HAVE TO GO BACK, BUT IT WAS A LIST OF CRITERIA, YOU HAD A COUPLE OF THINGS ON THERE, ONE A RELATIONSHIP WITH THE CITY. THEY WERE BASICALLY KIND OF WEIGHTED TOWARDS LOCAL VENDORS, BUT IN THE VETTING PROCESS. SO CAN THAT PART OF THE VETTING PROCESS BE MADE MORE ROBUST WITHOUT HAVING TO GO DOWN THE COMPLETE LINE OF DOING WHAT WE'RE TALKING ABOUT

HERE? >> YES, SIR, IT CAN.

LIKE I SAID, FOR EACH DIFFERENT TYPE OF RFP, WE DO THE CRITERIONS DIFFERENT. THAT WAS JUST A STANDARD, THIS IS WHAT YOU CONSIDER IN ADDITION TO OTHER THINGS.

WHAT WE HAVE DONE IF THERE'S A NEED FOR THE BUSINESS TO BE WITHIN CLOSE PROXIMITY, WE WRITE IT INTO THE SPECIFICATIONS AND EITHER THEY MEET OR DON'T MEET THAT. COULD BE A CRITERION WE ADD.

IF THEY'RE A LOCAL BUSINESS, SOMEHOW, I CAN COME UP WITH EXAMPLES.

>> SOME OF THE THINGS WE'RE THINKING ABOUT IS HAVING SOMEBODY LOCAL IS MORE CONVENIENT FOR A LOT OF US. GIVEN THE DISCUSSION THIS EVENING. JUST THROWING IT OUT THERE, THINK ABOUT MAYBE THAT'S SOME WAY TO DO IT WITHOUT COMPLETELY GOING DOWN THIS MAYBE LITTLE BIT MORE DIFFICULT PROCESS.

THANK÷÷ YOU.

>> I THINK I'M SOMEWHAT IN THE MIDDLE. GO AHEAD.

>> I WAS THINKING OF SELECTION CRITERIA, FIVE POINTS MORE FOR FOR THEM, I CAN SEE THE NEGATIVE, TO MY MIND, WE WANT THE BEST FOR WHAT WE HAVE A NEED FOR.

BEST PRICE AND VENDOR, BEST OUTCOME.

I GUESS WHERE I WOULD LAND ON THAT, IF THERE WAS A TIE ALMOST BETWEEN WE'VE GOT GOOD PEOPLE, CAN WE GIVE EXTRA WEIGHT TO THE LOCAL VENDOR, TWO POINTS OF EXTRA CREDIT, NOT THE DETERMINING FACTOR, BUT WOULD BE TAKEN INTO CONSIDERATION, THESE ARE BOTH GREAT VENDORS, EQUAL PRICES OR RELATIVELY EQUAL, SO TIE GOES TO THE RUNNER.

ROWLETT. AND COUPLE OF POINTS OF EXTRA CREDIT FOR THAT AND MAYBE A POINT IF THEY'RE A CHAMBER OF COMMERCE MEMBER. MAYBE NOT LOCAL PER SE BUT PART

[02:30:03]

I DON'T KNOW HOW. THAT'S MY

THOUGHTS. >> FOR ME, IT'S A NO- BRAINER, IF THE PRICE IS WAY OVER, THEN THE LOWEST BIDDER, NO-BRAINER. BUT LIKE YOU SAID, CLOSE AND ROWLETT BUSINESS, THEY SHOULD WIN.

IF IT'S NOT, WE MOVE ON TO THE NEXT VENDOR.

CLOSE AS YOU CAN GET. WHEN YOU DO THE SCORING, INDIVIDUAL PEOPLE SCORING FOR THINGS AND CHECKING IT OFF. I MAY WEIGH IT DIFFERENT THAN YOU DO, HE MAY WEIGH IT DIFFERENT THAN ME.

THAT'S HOW THE SCORING HAPPENS. IF WE MAKE IT CLEAR WE WOULD LIKE THAT DONE FOR VENDORS, HELP ON THE SCORING, I'VE DONE THEM, TOO, WE COULD HAVE A AGREEMENT ABOUT YOU SCORED THEM TOO HIGH ALL DAY LONG. IT'S IMPORTANT TO INVEST IN OUR PEOPLE IN THE CITY, INVEST IN THE COMMUNITY.

SENSE OF COMMUNITY, ALL THAT STUFF THAT GOES WITH THAT AND HELPS OUR BUSINESSES THRIVE AND WE'RE BETTER OFF.

THEY THRIVE AND GIVING US SALES TAX, WE'RE DOING A GOOD JOB.

>> I'M FEELING LIKE I'M TOO MUCH OF A FREE MARKET LIBERTARIAN HERE. THE MARKET SHOULD GOVERN WHETHER OR NOT THE BUSINESS GETS IT OR NOT.

THAT'S WHAT THE FREE MARKET IS FOR, TO GET THE BEST DEAL FOR THE BUYER, CONSUMER, WHOEVER IT IS. FOR US, THAT'S OUR CITIZENS, CONSUMING THE GOODS THE CITY PURCHASES, SHOULDN'T WE ALWAYS WANT THE LOWEST PRICE FOR THE

QUALITY? >> I WAS GOING TO SHUT UP AND BE QUIET BUT I HEAR A LOT OF THINGS CONTRADICTORY TO WHAT HAPPENS IN PROCESS.

WE DON'T ALWAYS SELECT THE LOWEST PRICE VENDOR.

>> RIGHT.

>> CORRECT.

>> BEST VALUE THOUGH, LET ME FINISH. HEARD TWO THINGS. LOW PRICE IS DIFFERENT TO YOUR POINT, I THINK, OF BEST VALUE.

BUT BEST VALUE IS SUBJECTIVE.

>> YES.

>> SO BASED ON THE CRITERIA, THAT YOU, WE, HAVE ESTABLISHED. SO WE DON'T -- WE DON'T REALLY HAVE A DOG IN THIS HUNT. IF YOU SAY YOU WANT TO GIVE A WEIGHTED POINT TO A LOCAL BUSINESS, HOWEVER YOU DEFINE THAT, THAT'S EASY, WE'RE NOT ONLY ONES THAT DO IT.

DON'T WANT TO SWAY ANYONE, WE CAN DO THAT, NO DISRESPECT, I KNOW WE GAVE YOU A WHOLE NEW PURCHASING PERSON, WE CAN GET IT DONE. WE CAN GET IT DONE, I JUST WANT TO BE CLEAR ON WHAT YOU WANT. AND I WANT TO MAKE SURE WE'REGIVING YOU COMPLETE INFORMATION.

>> SURE. THE STRUCTURE HAS TO BE THERE.

THE REASON LOCAL GOVERNMENTS GET A BAD NAME, SOMEBODY'S BROTHER-IN-LAW GOT THE CONTRACT, RIGHT? WHAT I SEE IS THE POTENTIAL FOR THE SCORING SYSTEM TO BE PLAYED WITH IN SUCH A WAY THAT STARTS TO HAVE THE PERCEPTION.

NOT SAYING IT'S HAPPENING, ALL IT TAKES IS THE

PERCEPTION. >> IT EXISTS NOW.

IT'S UP TO YOU GUYS, I JUST WANT TO BE CLEAR ON WHAT HAPPENS. RIGHT NOW, WE DEVELOP BEST VALUE CRITERIA, RIGHT OR WRONG, EVERY CITY DOES.

TO YOUR POINT, SOMEONE COULD SAY YOU'RE SO WRONG FOR THAT, SO ALL I WANT TO MAKE SURE I'M CONVEYING PROPERLY, IF YOU DECIDE TO ADD THIS CRITERION, IT'S NOT A BIG DEAL, WE CAN DO IT, BUT IT IS PHILOSOPHICAL 4. I DON'T WANT TO BE A CONCERN ABOUT ANY ADMINISTRATIVE BURDEN OR NOBODY EVER DOES IT BECAUSE NONE OF THAT WAS FACTUALLY ACCURATE. NOT TO SWAY ANYONE'S POSITION, I WANT IT TO BE WHAT YOU FEEL.

>> CAN I TALK OUT OF BOTH SIDES OF MY MOUTH?

BECAUSE -- >> I GOT TO SEE THIS.

>> IF IT'S ESTABLISHED BEST IN VALUE, BEST IN CLASS ROWLETT, GIVE THEM. BUT A VENDOR FOR A PROJECT WE NEED, OVER $100,000, A BIG CAPITAL INVESTMENT, AND A START- UP HERE WITH NO SKINS ON THE WALL AND GREAT PRICEPRICE DON'T HAVE THE -- YOU KNOW, THE EXPERIENCE OR WHATEVER -- I GUESS --

[02:35:01]

>> THEY PROBABLY WON'T WIN THE TALLY ANYWAY.

THEY SHOULDN'T. IT'S NOT JUST ONE THING BUT A SERIES OF FACTORS, PRICE, EXPERIENCE, OUR EXPERIENCE WITH THEM, WHICH YOU POINTED OUT IS AKIN TO THIS IN SOME WAYS. THERE'S A DANGER WHEN CITIES USE THIS. DANGER IS USE THE SAME OLD CONTRACTORS.

WE CAN MAKE ARGUMENTS ALMOST EVERY SIDE OF THE ISSUE.

POINT IS THERE'S A STRUCTURE. JANUARY, DON'T WANT TO CONTRADICT YOUR PRESENTATION. BUT WEIGHTED LOCAL AND THAT VENDOR RECEIVED IT, THE TALLIES WERE CLOSE.

YOU CAN CAP IT. >> MAKE IT A TIEBREAKER.

>> THERE ARE WAYS TO DO IT. BUT IF THAT WAS THE DETERMINING FACTOR, THEY WERE PROBABLY EQUAL IN ENOUGH OTHER CONSIDERATIONS THAT IT SERVED WHAT YOU WANTED, ALL THINGS BEING EQUAL, LOCAL VENDOR RECEIVES IT. WE DON'T CARE WHAT YOU DO BUT WANT TO GIVE YOU CLEAR, ACCURATE

INFORMATION. >> I AGREE WITH THAT.

>> I THINK WHAT WE'RE TALKING ABOUT MAYBE ADDRESSING IS THE SYMPTOM OF THE PROBLEM WE HAD WHEN WE SWITCHED TO THE E- E- PROCUREMENT SYSTEM. I SAT WITH JANUARY TALKING ABOUT THE MUNICIPAL PROJECT, MAYBE THE ARCHITECTS.

THE VIBE I GOT FROM JANUARY WAS THE WAY WE WERE DOING THINGS WAS NOT GOOD. FOR LACK OF A BETTER WORD.

IT WAS NOT STRUCTURED. THERE WAS NOT A SYSTEM IN PLACE, IT WAS FREEWHEELING. I DON'T WANT TO PUT WORDS IN YOUR MOUTH.

>> WE DID BEST VALUE.

>> SHE ADDED A LOT OF STRUCTURE WHEN SHE

CAME. >> SHE WAS PHENOMENAL.

BUT THAT CAME AFTER SHE GOT

HERE. >> BUT I THINK SHE ADDED A TON OF STRUCTURES AND PROCESSES.

>> THAT DID NOT EXIST.

>> I GO BACK TO SAYING, I THINK WE'RE ADDRESSING THE SYMPTOM. THE ISSUE IS WE LAUNCHED A NEW E- PROCUREMENT SYSTEM AND IT WASN'T PROPERLY ADVERTISED OR MAYBE IT WAS BUT WE DIDN'T HAVE A CHAMBER REACHING OUT TO TO LET THEM KNOW YOU NEED TO REGISTER ON THE SITE.

THAT'S A HUGE DROPPED BALL AND WE'RE TRYING TO PICK UP THE PIECES TO SAY HOW TO BETTER REPRESENT THE LOCAL VENDORS. NO PROBLEM.

BUT THEY SHOULD HAVE HAD A SHOT OUT OF THE GATE TO BE REGISTERED AS VENDORS OF THE CITY SO THEY'RE GETTING THE NOTICES AND PART OF THE CONVERSATION OUT OF THE GATE.

NOT GETTING ADDITIONAL POINTS AFTER THE FACT. YOU HEARD WHAT WAS SAID, I DIDN'T EVEN GET AN EMAIL, KNOW IT WAS HAPPENING.

>> WE DID SOME OUTREACH ON THE INFORMATION AVAILABLE.

>> I DON'T FAULT YOU, I THINK BUSINESS ADVOCATES IN THE CITY DIDN'T CARRY THEIR WEIGHT.

>> WE CAN'T REACH OUT TO EVERY BUSINESS IN ROWLETT.

THAT'S NOT OUR JOB. BUT HERE'S THE PRACTICE, BE SIGNED UP. GOOD POINT.

THAT'S THEIR JOB.

>> I WILL SAY, I WASN'T AWARE WE HAD GONE TO THIS E- PROCUREMENT PROCESS. I'M DELIGHTED, THINK IT'S FABULOUS. BUT I DON'T EVER REMEMBER BEING BRIEFED WE WERE DOING THAT.

>> PROBABLY NOT.

>> PROBABLY NOT. WAS THE CHAMBER BRIEFED?

>> I DON'T KNOW. GREAT QUESTION.

>> I DON'T KNOW. SOUNDS LIKE THERE'S A LOT OF SOMETHING GOING ON HERE. BUT I'M VERY ACTIVE WITH THE CHAMBER, AND I USUALLY KNOW WHAT'S GOING ON.

NOT ALWAYS. BUT IF I DON'T KNOW THAT THIS PROCESS HAS CHANGED, I'M NOT SURPRISED OTHER PEOPLE DON'T KNOW.

>> THAT'S A FAIR POINT. LET ME OFFER THIS.

CORRECT ME IF I SAY SOMETHING WRONG BECAUSE WE TALKED ABOUT THIS.

IF YOU WERE REGISTERED WITH US BEFORE, YOU WERE REGISTERED WITH THE NEW SYSTEM, IS THAT FAIRLY ACCURATE?

>> IF THE INFORMATION WAS

ACCURATE. >> SURE.

OTHERWISE IT'S INVALID REGISTRATION.

IF YOU WERE REGISTERED, YOU TRANSFERRED OVER.

EVEN IF YOU DIDN'T KNOW YOU HAD A NEW SYSTEM, IT'S GENERALLY INCUMBENT ON THE VENDOR TO INQUIRE OF A CITY THEIR VENDOR REGISTRATION PROCESS. WE MAY HAVE -- TO YOUR POINT, PROBABLY COULD HAVE DONE A BETTER JOB TALKING TO THE

[02:40:08]

CHAMBER. >> ANY MINORITY OWNED BUSINESS, WOMAN OWNED BUSINESS SHOULD BE REGISTERED AS HUB OF THE STATE, OTHERS IN BY DEFAULT.

SHOULD BE HAPPENING. >> AND INCUMBENT FOR THE VENDOR LOOKING FOR BUSINESS TO SEE WHAT THE CITY'S PROCESS IS, AND IT'S

READILY AVAILABLE. >> I'VE ATTENDED SEVEN YEARS OF CHAMBER OF COMMERCE MEETINGS ALMOST WEEKLY. SO NOT EVERYBODY KNOWS I SHOULD BE A HUB VENDOR. THERE'S A LOT OF PEOPLE THAT JUST SAY HEY, I'M GOING TO SET UP MACHINES AND EMBROIDER SOMETHING. OR DO THIS, THAT.

NOT EVERYBODY KNOWS ALL OF THESE

THINGS. >> EMBROIDER POPCORN?

>> MAYBE THE CHAMBER COULD OFFER A CLASS.

>> SAYING THE CHAMBER SHOULD COME UP WITH A STRUCTURED CLASS, WORK WITH THE CITY. HOW DO WE PHRASE IT IN WAY YOU WOULD LIKE AND LET THEM KNOW.

>> TEN-MINUTE HALFTIME. >> AT ASSEMBLY.

>> BUT LET ME SAY THIS, I DON'T THINK SHE WAS COMPLAINING SHE DIDN'T GET THE BUSINESS BUT SHE DIDN'T GET THE OPPORTUNITY TO BID THE BUSINESS.

>> FOR SURE.

>> GOOD CLARIFICATION. THAT IS WHAT THE PROBLEM WAS.

>> TO THAT POINT, HOW OFTEN WOULD A BID LIKE THIS GO OUT FOR RENEWAL? CITY'S EMBROIDERY/UNIFORMS

CONTRACT? >> ONE YEAR PRICE AGREEMENT WITH FOUR ONE- YEAR RENEWALS. WE HAVE EXERCISED THE FIRST RENEWAL. AND THEY'RE OPTIONAL.

SEPTEMBER 30TH NEXT YEAR WOULD BE THE END OF THE FIRST RENEWAL

PERIOD. >> WHEN RENEWAL COMES UP YOU LOOK AT PRICING AND SAY THAT'S OUTRAGEOUS, WE NEED TO REBID IT?

>> WE'LL LOOK AT PRICING AND PERFORMANCE, QUALITY, SEE IF WE HAVE HAD ISSUES WITH THE VENDOR.

>> I HAD A QUESTION ABOUT THAT. WHEN YOU HAVE A PROCESS FOR UNIFORMS, WHATEVER, IS THAT A SINGLE SOURCE VENDOR? OR DO YOU HAVE AN

ALTERNATIVE? >> EMBROIDERY

VENDOR? >> I HATE SINGLE SOURCE BECAUSE OVER TIME THEY TAKE ADVANTAGE OF YOU, OR DON'T GIVE YOU THE BEST PRICES BECAUSE THEY KNOW THEY'RE THE ONLY

ONE. >> IT DEPENDS ON THE CONTRACT AND WHAT WILL MEET OUR NEEDS. THIS PARTICULAR ONE, WE NOTIFIED 17 OR 18 VENDORS THAT THE INVITATION WAS SENT OUT TO, RECEIVED THREE BACK. SO OUT OF THOSE THREE, THERE WAS CLEARLY, WHEN WE LOOKED AT QUALITY OF THE SAMPLES SENT IN, REPRESENTATIVES FROM DIFFERENT DEPARTMENTS SCORED, ONE VENDOR WAS CLEAR- CUT, WAY OVER.

IF THERE WERE TWO CLOSE, COULD HAVE CONSIDERED TWO, BUT ONE WAS SO FAR ABOVE

THE OTHERS. >> SO YOU SETTLED ON ONE

SINGLE. >> FOR THIS PARTICULAR ONE, YES,YES, SIR. WHEN YOU DO THAT, THEY'RE PROVIDING A LIST OF SERVICES AND GOODS THEY CAN PROVIDE. THIS POLO SHIRT WITH

THIS -- >> WE BUILT A SPECIFICATION PACKET, AND THEN WE HAD ITEMS TO PURCHASE AS LINE ITEMS AND ALSO ASKED FOR GE DISCOUNT.

>> TO MAYOR PRO TEM BRITTON'SBRITTON'S

POINT. >> THERE'S A PROCESS THEY HAVE TO GO TO IF THEY WANT TO REQUEST A PRICE INCREASE NEXT.

>> OKAY. THAT ANSWERS THE QUESTION ON THE BID RENEWAL. AND THAT PROCESS IS STRICTLY ADMINISTRATIVE.

HAPPENS OPERATIONALLY. OKAY. WHAT IS -- HELP ME UNDERSTAND WITH REGARD TO THE DIFFERENT BUCKETS YOU HAVE OF 100,000, 50,000, 10,000, FOR AN ONGOING CONTRACT LIKE THIS, DOES THE CITY ESTIMATE THE SERVICES WE WOULD BUY IN A YEAR AND BECOMES THE AMOUNT?

>> YES. WE'RE NOT AWARDING AN AMOUNT TO THEM BUT AWARDING UNIT PRICES. THEN WE DON'T GUARANTEE A DOLLAR AMOUNT, JUST AS NEEDED BASIS, THIS IS THE ESTIMATED EXPENDITURE. AS WE HAVE THE CONTRACTS ESTABLISHED AND MONITOR THEM, WE CAN GET A BETTER IDEA

[02:45:03]

>> YOU DID ALSO MENTION, A FUTURE AGENDA ITEM, ABOUT THE CITY APPOINTED NEWSPAPER. WE HAD THE OPTION TO SELECTION A DIFFERENT NEWSPAPER OR GROUP IF WE CHOOSE, DOESN'T HAVE TO BE

THE "DALLAS MORNING NEWS". >> IF WE FIND ANOTHER THAT QUALIFIES. THAT'S THE PROBLEM.

>> HAS TO BE WITHIN THE DISTRIBUTION AREA OF WHATEVER WE

UTILIZE. >> IT HAS TO BE PUBLISHED IN THE CITY OF ROWLETT.

>> WE DON'T HAVE A LOCAL PAPER ANYMORE.

>> STILL A GREEN SHEET?

>> CRITERIAS --

>> WE'LL HAVE THAT AGENDA ITEM COMING.

COMING LATER, WE'LL TALK ABOUT THAT.

IT JUST IMPACTS WHERE THINGSTHINGS NOTICED. SOMEONE IS NOT PAYING ATTENTION, MAY NOT SEE THAT PARTICULAR BID.

>> THAT'S WHY I'M A BIG PROPONENT OF THE E- PROCUREMENT BECAUSE IT INCREASES OUR VISIBILITY.

A LOT OF THEM HAVE INCREASED SINCE WE STARTED THIS.

>> COUNCIL, IS THERE A DESIRE TO USE A ROWLETT BASED BUSINESS PREFERENCE SCORING METHODOLOGY AT SOME

LEVEL. >> I STILL THINK SO.

>> YES.

>> YES AND YES.

>> I'LL TELL YOU WHERE I'M AT, THIS HAS ALL BEEN BROUGHT UP BY A PARTICULAR PERSON AND FAIRLY.

BUT TO ME IT WAS A COMMUNICATION ISSUE, NOT A BID FAVORABILITY ISSUE. WE'VE TALKED ABOUT THERE ARE CERTAIN -- IF YOU'RE DOING BUSINESS WITH THE CITY, IN THE CITY, YOU BID, GOT THE BID, GET A LITTLE -- WHATEVER, HOWEVER IT'S DONE, A LITTLE CONSIDERATION FOR THAT. I PERSONALLY AM MORE COMFORTABLE WITH THAT THAN HAVING SOME SORT OF CODIFIED IN THE CITY YOU GET AUTOMATIC FIVE POINTS.

I DON'T KNOW. I'M LIKE YOU, KIND OF A FREE MARKET GUY. WE CAN DO A WAY BETTER JOB LETTING PEOPLE -- PARTICULARLY THE LOCAL VENDORS KNOW WHAT IS OUT THERE, GIVE THEM AN OPPORTUNITY BID. YOU SAW THE CRITERIA ON THE PREVIOUS LIST, BUT MAYBE NOT GO AS FAR AS YOU LAID OUT THE PROS AND CONS OF.

>> REASON I'M COMFORTABLE, AS THE CITY MANAGER SAID, IF THEY DON'T MEET OTHER CRITERIA, TWO OR THREE POINTS DON'T MEAN

SQUAT. >> YOU GO FOR THE NEXT

PERSON. >> JUST TIE GOES TO THE RUNNER.

ULTIMATELY IT'S NOT OUR JOB TO MAKE SURE THEY HAVE OPPORTUNITIES. IF YOU'RE A BUSINESS, YOU HAVE TO FIGURE OUT WHERE YOUR CUSTOMERS ARE BUYING AND HOW, AND FIGURE OUT HOW TO GET YOUR PRODUCT TO THEM.

IT'S A MISS BY THE CHAMBER NOT TO NOTIFY THEIR MEMBERS HOW THINGS WORK. BUT ALL THINGS EQUAL, EXTRA NOD TO THE LOCAL, EXTRA POINT OR TIEBREAKER, BUT IF THEY'RE NOT IN CONSIDERATION, DON'T NEED TO USE

IT. >> IF THEY'RE NOT COMPETITIVE.

>> SOUNDS LIKE A YES. YES, YES. AT LEAST FOUR. I'M OKAY DOING THAT.

I DO AGREE WITH YOU, I THINK THE CHAMBER -- IN ALL FAIRNESS TO THE CHAMBER, NOT ALL BUSINESSES THAT ARE MEMBERS ARE ACTIVELY PURSUING GOVERNMENT CONTRACTS.

>> ABSOLUTELY.

>> FOR SURE. >> IT IS SOMEWHAT OF A NICHE MARKET. I DON'T MEAN TO BEAT UP ON THE CHAMBER, BUT I WORK FOR A BUSINESS WHO ACTIVELY PURSUES GOVERNMENT CONTRACTS, AND I SEE THE HOOPS THEY HAVE TO JUMP THROUGH. IT SHOULDN'T JUST BE SERVED UP ON A PLATTER YOU GET FREE POINTS, THERE HAS TO BE WORK INVOLVED.

AND TO ME THAT'S BEING INFORMED, EDUCATED, ACTIVELY PURSUING, THAT TYPE OF THING.

I DON'T HAVE A PROBLEM SCORING THINGS A LITTLE BIT HIGHER IF IT'S A ROWLETT BUSINESS, JUST NOT MY FIRST PREFERENCE.

>> SMALL BUSINESS, BIG CONTRACT, THEY CAN'T

* This transcript was compiled from uncorrected Closed Captioning.