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[1. CALL TO ORDER]

[00:00:05]

5:30 P.M. OF THE TEXAS GOVERNOR CODE THIS MEETING MAY BE CONVENED IN SPECIAL SESSION FOR SEEKING LEGAL ADVICE FROM THE CITY ATTORNEY. THE CITY OF ROWLETT RESERVES THE RIGHT TO RECONVENE REGULAR SESSION IN ORDER ANY TIME PRIOR TO ADJOURNING.

DURING A PUBLIC HEALTH EMERGENCY, THE CITY COUNCIL MEETINGS WILL BE HELD VIA TELECONFERENCING. PUBLIC CAN VIEW IT ON THE CITY'S WEBSITE.

IF YOU WOULD LIKE TO LISTEN LIVE YOU CAN CALL 877-853-5247 AND ENTER MEETING NUMBER 87660774681. CALL THIS MEETING TO ORDER. WE DO HAVE A QUOROUM.

I'M GOING TO READ OUR FIRST TWO EXECUTIVE SESSION ITEMS AND THEN YOU WILL PUT THIS INTO EXECUTIVE

[2. EXECUTIVE SESSION (5:30 P.M.)*]

SESSION. CITY COUNCIL SHALL CONVENE INTO EXECUTIVE SESSION PURSUANT TO 551-087 ECONOMIC DEVELOPMENT AND SECTION 551-071 CONSULTATION ATTORNEY TO DISCUSS COMMERCIAL INFORMATION THAT HAS BEEN RECEIVED FROM THE BUSINESS PROSPECT, THE CITY SEEKS TO HAVE LOCATE, STAY OR EXPAND IN THE CITY AND WITH WHICH THE PROSPECT -- WITH WHICH THE CITY IS CONDUCTING ECONOMIC DEVELOPMENTS A SEWS -- ASSOCIATIONS REGARDING THE CITY ATTORNEY.

CAN WE PUT ANY MORE WORDS ON THAT? COUNCIL SHALL CONVENE EXECUTIVE SESSION PURSUANT TO SECTION 551-071. CONSULTATION WITH CITY ATTORNEYS TO RECEIVE LEGAL ADVICE FROM THE CITY ATTORNEY RELATING TO THE PROPOSED RESIDENCES AT -- RESIDENCES AT MERIT HILLS DEVELOPMENT. WE MIGHT DO THAT AT THE ENDS OF THE MEETING. WE'LL DECIDE ONCE WE GET INTO EXECUTIVE SESSION AND HOW LONG

THE FIRST ITEM TAKES. DOES THAT SOUND RIGHT? >> THAT WOULD BE GOOD, MAYOR.

>> AT THIS TIME, WE WILL CLOSE THIS MEETI >> CAN WE START, LAURA?

>> YES, MA'AM. >> OKAY. 6:51 AND WE HAVE CONCLUDED OUR FIRST ITEM ON EXECUTIVE SESSION WHICH IS ITEM 2A. WE DID NOT CONSIDER ITEM 2B YET.

WE'LL DO THAT AFTER THE REGULAR MEETING IN REGARDS TO ITEM 2A CITY COUNCIL TOOK NO FORMAL ACTION DURING EXECUTIVE SESSION BUT I DO WANT TO READ A LITTLE BIT OF AN UPDATE SO THE PUBLIC KNOWS MORE ABOUT WHAT'S GOING ON WITH SAPPHIRE BAY. AN UPDATE TO THE GENERAL PUBLIC THE CITY WILL CONTINUE TO HAVE PERIODIC EXECUTIVE SESSION ITEMS ON SAPPHIRE BAY PROJECTS DUE TO ON GOING NEGOTIATIONS AND FINALIZING ARGUMENTS WITH OUR DEVELOPMENT PARTNER RELATING TO THE RESORTED AND CONFERENCE CENTER ALONG WITH UPDATES RELATIVE TO POTENTIAL PROSPECTS THAT HAVE EXPRESSED INTEREST IN SAPPHIRE BAY. THIS PROJECT IS A PRIVATE INVESTMENT OVER $1 MILLION IN THE COMMUNITY AND WILL DEVELOP IN MULTIPLE PHASES OVER THE NEXT FIVE TO EIGHT YEARS. THE CITY IS EXCITED TO CONTINUE TO SEE THE PROGRESS OF ALL THE INFRASTRUCTURE THAT IS CURRENTLY UNDER WAY, BOTH ON SITE AND OFF SITE AND LOOKS FORWARD TO SAPPHIRE BAY LAND HOLDINGS AND SEEING ADDITIONAL INFORMATION IN THE NEAR FUTURE ON THE PLAN FOR THE RESORT AND CONFERENCE CENTER, ALONG WITH DETAILS OF ALL THE PUBLIC AMENITIES BEING PLANNED AROUND THE BEACH CLUB AND CRYSTAL LAGOON. WITH THAT, WE WILL GO TO OUR

[3A. Discuss the scheduled issuance and sale of City of Rowlett, Texas Series 2020 General Obligation Bonds authorized in 2018. (30 minutes)]

FIRST ITEM WHICH IS DISCUSS THE SCHEDULE ISSUES AND SALE OF ROWLETT 2020 OBLIGATION AUTHORIZED IN 2018. WELCOME. TONIGHT WE'RE GOING TO --

>> GO AHEAD.

HAVE PLAN ISSUANCE OF 20 MILLION IN BONDS. THAT IS A THIRD OF THE ISSUES THAT WERE SCHEDULED FOR THE 2018 BOND ELECTION APPROVED BY THE VOTERS.

IN 2018 WE ALSO HAVE SCHEDULED A $7 MILLION WATER BOND. AFTER THE SCHEDULE APPEARED AN ISSUANCE SCHEDULE THAT WE CURRENTLY HAVE, WE JUST HAD A RATING LAST WEEK AND I HAVE A

[00:05:03]

SCHEDULE FOR THE FUTURE DATE. GO TO THE NEXT SLIDE, PLEASE. WE HAD A CALL ON JULY 1ST, WEDNESDAY. WE HAVE A RATING AGENCY THAT ASKED US ABOUT THE LOCAL ECONOMY, THE BILLS THAT WE'RE EXPERIENCING ON OUR ASSESS VALUATION ESTIMATES.

THEY ALSO ASKED US A LOT ABOUT THE COVID SENSITIVITY ANALYSIS THAT WE RUN IN OUR CONTINGENT STRATEGY WE HAVE FOR THE CURRENT YEAR AS WELL AS FOR 2021. OVERALL, WE FEEL LIKE IT WENT PRETTY WELL. THE RATING AGENCY RESULTS WE SHOULD GET BY MONDAY, JULY 13TH.

NEXT SLIDE, PLEASE. JUST A LITTLE BIT OF BACKGROUND, ON JUNE 6TH, OUR FINANCIAL ADVISER JOINED US FOR A SESSION TO DISCUSS MARKET CLIMATE AND BOND RATING CLIMATE.

COUNCIL ALSO DISCUSSED THE POSSIBILITY OF SPLITTING THIS YEAR'S 20 MILLION ISSUANCE OVER TWO YEARS. ISSUING 10 MILLION THIS YEAR AND 10 MILLION NEXT YEAR.

TONIGHT WE WANTED TO BRING THAT BACK TO COUNCIL. WE HAVE TO OUR RATING AGENCY FOR THE FINAL RATING DOCUMENT, WHETHER WE WILL ISSUE 10 MILLION THIS YEAR AND 10 MILLION NEXT YEAR OR THE FULL 20 MILLION THIS YEAR. ADDITIONALLY WE HAVE TO INCLUDE THAT IN OUR OFFICIAL STATEMENT SO THEY'LL MARK IT COMING UP ON THE 14TH OF JULY.

SO TONIGHT, JASON IS GOING TO JOIN US TO HELP WITH THE DISCUSSION IN CASE COUNCIL HAS ANY ADDITIONAL QUESTIONS ABOUT THE BOND MARKET OR HELP GUIDE US IN THE DISCUSSION AND DECISION ON WHETHER COUNCIL WANTS TO ISSUE THAT 20 MILLION THIS YEAR OR SPLIT IT BETWEEN 10 THIS YEAR AND 10 NEXT YEAR. NEXT SLIDE, PLEASE. JUST AS A RECAP OF THE ESTIMATE ISSUANCE SCENARIO THAT WAS PROVIDED FOR THE JUNE 2ND WORK SESSION AND ALSO THAT WAS INCLUDED IN YOUR AGENDA PACKET FOR TONIGHT, THIS IS HARD TO READ BUT I WANTED TO MAKE SURE I HAD IT IN THE PRESENTATION. IT IS AVAILABLE IN THE PACKET THAT WE HAVE, THAT COUNCIL HAS TONIGHT AS WELL. I WANTED TO ADD THAT IN ADDITION TO THE COUNCIL PACKET, THERE IS AN OPTION 2C AND TELL YOU WHAT THE DIFFERENCE IS IN THAT NEW OPTION THAT'S BEEN ADDED FOR TONIGHT'S DISCUSSION. NEXT SLIDE, PLEASE. OVERALL I HAVE GOT SEVERAL SLIDES HERE OF ALL THE DIFFERENT VERSIONS. I'M JUST GOING TO DO A DIFFERENT RECAP OF ALL OF THESE DIFFERENT SCENARIOS. HOPEFULLY, I'LL GET IT RIGHT THE FIRST TIME. THERE ARE SIX SCENARIOS. PLAN ONE AND PLAN TWO ASSUME A 6.10 INCREASE IN TAXABLE VALUATIONS FOR 2020 TAX YEAR. ADDITIONALLY ALL PLAN ONE AND ALL OF PLAN 2 BOTH HAVE UNCHANGED ITEM GROWTH RATE FOR NEXT YEAR.

THE DIFFERENCE BETWEEN PLAN ONE AND PLAN TWO IS THAT PLAN ONE ASSUMES A 0% INCREASE IN ASSESSED VALUATION GRANTS TAX YEAR 1.2% LITTLE OVER A 1% INCREASED IN VALUATION GROWTH.

ADDITIONALLY, BOTHED PLANS, THERE'S AN OPTION A AND OPTION B AND OPTION C.

OPTION A AND B BOTH ASSUME A HIGHER INTEREST RATE OF 5% NEXT YEAR, BUT OPTION A WOULD FINISH -- I'M SORRY. A ISSUES ALL 20 MILLION OF THE BOND THIS YEAR.

OPTION B SPLITS THE ISSUE INTO 10 MILLION THIS YEAR AND 10 MILLION NEXT YEAR.

THEN THERE'S A NEW OPTION, WHICH IS C, FOR BOTH PLAN ONE AND PLAN TWO THAT C ASSUMES THE INTEREST RATE WILL REMAIN UNCHANGED NEXT YEAR AND USING THIS YEAR'S ESTIMATE OF 2.77% AS THE INTEREST RATE FOR NEXT YEAR AND IT ALSO SPLITS THE ISSUANCE THAT $20 MILLION ISSUANCE, 10 MILLION THIS YEAR AND 10 MILLION NEXT YEAR. SO HOPEFULLY, I AT LEAST HAVE THAT. I KNOW THERE'S A LOT OF NUMBERS, BUT IF YOU HAVE ANY ADDITIONAL QUESTIONS, JASON AND I ARE HERE TO ANSWER THOSE FOR YOU. IF YOU WANT TO LOOK AT THE DIFFERENT SCENARIO, I HAVE THOSE UP ON THE SCREEN, AS WELL AS FUTURE BONDING CAPACITY FOR EACH OPTION. I'LL TURN TO COUNCIL SO WE CAN GET A CONSENSUS ON HOW YOU WANT

TO ISSUE. >> ONE COMMENT I WOULD LIKE TO MAKE IS THAT COUNCIL WILL REMEMBER WHEN WE MET ON THESE ITEMS IN MAY, IT SEEMED THE BIG EFTD ISSUE WE WERE CONCERNED ABOUT IS WHAT HAPPENS TO INTEREST RATES NEXT YEAR? WE STILL DON'T KNOW.

[00:10:07]

PRE-COVID, YOU COULD CALCULATE AS TO WHETHER THAT WOULD HAPPEN NEXT YEAR OR THE YEAR AFTER, BUT

CERTAINLY IN THIS ENVIRONMENT, THE RISK IS STILL THERE. >> AND I THINK THAT GOES BOTH WAYS. WE'VE NEVER SEEN OIL GO BELOW ZERO.

THAT WAS CRAZY. COUNCIL, I THINK WE TALKED ABOUT THIS.

CAN WE GET RID OF THE PRESENTEDATION, LAURA? I THINK IT WAS PRETTY WELL LAID OUT IN THE PACKET, TOO. I THINK WE -- THANK YOU FOR BEING WITH US, JASON.

>> YES, MA'AM. >> THE THING I WOULD ASK IS, WE HAD A DISCUSSION NOT TOO LONG AGO. JASON, ANY UPDATES BASED ON WHAT YOU'RE SEEING?

ANYTHING YOU WANT TO SHARE WITH US THAT'S NEW INFORMATION? >> THE ONLY THING THAT I WOULD SAY, NO NECESSARILY NEW INFORMATION, BUT JUST TO GIVE COUNCIL AN UPDATE ON WHERE THE MUNICIPAL MARKET BOND STANDS. IF YOU LOOK AT WHERE WE WERE MARCH 2ND WE WERE ALL-TIME HISTORICAL LOW FOR LONG-TERM INTEREST RATES. THE ONLY WEEK IS WHEN THE U.S.

FINANCIAL MARKET, BOTH THE STOCK MARKET AS WELL AS THE BOND MARKET, STARTED TO SEE THE FULL IMPACT OF THE CORONAVIRUS AND WE SAW RATEDS GO UP ABOUT 1.5% TO 2% ON THE CURVE.

WE HAVE REKCAPTURED A SUBSTANTIL PART OF THAT. MARTY, MY PARTNER, HAD RUN THE NUMBERS ON THE 2020 AT 2.77%. SO TO SUMMARIZE, WE ARE RIGHT BACK HOVERING ABOVE THOSE ALL-TIME LOWS. FROM THAT PERSPECTIVE AS YOU LOOK AT THIS LOCKING IN 20-YEAR DEBT AT 2.77%, I THINK THAT MAKES A LOT OF SENSE. COULD IT GO LOWER? YES. AGAIN, WHENEVER YOU'RE SITTING HERE LOOKING AT THESE ALL-TIME HISTORIC LOWS THAT WE ARE AT OR VERY CLOSE TO. YOU NEVER WANT TO SAY RATES CAN GO LOWER, BUT I THINK THERE'S PROBABLY MORE RISK THAT THEY GO HIGHER.

THAT IS REALLY THE MAIN RISK, WHICH IS INTEREST RATES GO UP. YOU SPLIT IT UP.

INTEREST RATES GO UP BETWEEN NOW AND 2021. SO THAT WOULD BE THE MAIN

CONCERN. >> THANK YOU VERY MUCH. WE APPRECIATE THAT UPDATE.

COUNCIL, I THINK WE MADE A DECISION FROM A CONSENSUS STANDPOINT THAT WE WANTED TO GO THE $20 MILLION ROUTE BECAUSE OF INTEREST RATE RISK AND THE FACT THAT WE COULD INVEST THOSE EXCESS FUNDS AND RECOUPE SOME OF THAT. NOW THAT YOU'VE SEEN THE NUMBERS ON THE DEBT AVAILABILITY IN THE FUTURE AND THE AVERAGE DEBT SERVICE, IS THERE ANYBODY THAT HAS ANY CONCERNS ABOUT CONTINUING WITH THAT APPROACH OR ANY OTHER DISCUSSION YOU WOULD LIKE TO HAVE? I'M SEEING CONSENSUS ON $20 MILLION, IS THAT CORRECT? I'M SEEING LOTS OF NODS. I THINK IT'S A PRUDENT COURSE. I APPRECIATE THE FINANCIAL ANALYSIS THAT HELPED ME OUT A LOT. I APPRECIATE THE ADDITIONAL ANALYSIS YOU DID FOR ME TODAY BECAUSE THAT HELPED ME UNDERSTAND REALLY THE DIFFERENTIAL IS PRETTY DARN SMALL, AND THE RISK IS PRETTY HIGH IN THIS UNNERVING ENVIRONMENT THAT WE HAVE. SO I GUESS I WOULD ONLY ASK, IS THERE ANY ADDITIONAL COMMENTS YOU CAN MAKE WHERE WE THINK WE'LL COME IN WITH THE BOND RATING AGENCY?

IS THERE ANY INDICATIONS? >> I JUST WANT TO SAY WE HAD ON THE CALL, IT SEEMED TO ME THEY WERE KIND OF SET UP TO SET NO CHANGE BUT WE'RE HOPING FOR A LITTLE BIT OF AN UPTICK IN THE WATER AND SEWER THAT WE LOST GROUND ON A COUPLE OF YEARS AGO. WE HAVE HELD OUR FUND BALANCE FOR THE YEARS THAT RATING AGENCY HAS REQUESTED THAT THEY WANTED TO SEE.

WE'RE HOPING THERE'S AN UPTICK IN THERE. BUT WE WERE KIND OF SET UP TO EXPECT NO CHANGE JUST BECAUSE OF THE ENVIRONMENT RIGHT NOW. JASON, DO YOU WANTED TO ADD

SOMETHING? >> I THINK THAT'S A GREAT SUMMARY.

>> THEY WOULD BASICALLY SAY, LOOK, WE ARE TAKING A WAIT AND SEE APPROACH. I THINK WENDY IS SPOT ON.

I WOULD EXPECT RATINGS TO STAY THE SAME.

WATER AND SEWER MAY BE DIFFERENT.

THAT'S A LITTLE DIFFERENT. YOU HAVE MORE TAXES WITH THE

[00:15:03]

PROPERTY TAX BASE AND WHATNOT.

THE HOPE WOULD BE THEY WOULD STAY THE SAME.

>> OKAY. THANK YOU VERY MUCH.

SO IF THEY DO GET DOWNGRADED FOR SOME REASON THAT WE DON'T ANTICIPATE, WE MAY HAVE TO REVISIT THS.

>> WELL, I WOULD SAY IN A WORSE CASE SCENARIO, THAT'S NOT EXPECTED, BUT EVEN WITH A DOWNGRADE, WHAT WE ARE SEEING RIGHT NOW, MAYOR, IS THAT THERE IS SIGNIFICANT DEMAND IN THE MUNICIPAL BOND MARKET FOR BONDS AND THE RATES, BASED ON A DOWNGRADE 2.77%, MAYBE IT'S 2.82%.

IT'S NOT A HUGE SWING. IF THERE WAS A DOWNGRADE FROM IT GOES FROM 2.7 TO 3.2. IT'S NOTHING LIKE THAT.

SO EVEN IN A WORST CASE SC SCENARIO, I THINK THE IMPACT

WOULD BE MINIMAL. >> I JUST KNOW SOMETIMES EVENTS LIKE THAT CAUSE DECISIONS TO BE MADE THAT AREN'T NECESSARILY SUPPORTED BY THE FACTS AND WE JUST NEED TO MAKE SURE THAT WE ARE CONSIDERING ALL THESE THINGS.

OBVIOUSLY, WENDY OR BRIAN, YOU LET US KNOW WHEN WE HEAR MONDAY ABOUT THOSE RATING AGENCIES AND THEN I'M SEEING WE'RE GOING TO MOE FORWARD WITH 20 MILLION UNLESS THERE WAS SOMETHING

DRASTICALLY DIFFERENT WITH THAT. >> OKAY.

THANK YOU. >> GOT WHAT YOU NEED?

>> YES, MA'AM. THANK YOU.

>> THANK YOU, WENDY AND JASON. APPRECIATE Y'ALL.

ALL RIGHT. ARE WE MOVING ON?

[3B. Presentation of FY2020 City of Rowlett Employee Climate Assessment Survey Results. (30 minutes)]

ALL RIGHT. ITEM 3D PRESENTATION OF FISCAL YEAR 2020 CITY OF ROWLETT EMPLOYMENT CLIMATE ASSESSMENT SURVEY RESULTS. RICHARD IS GONNA KICK US OFF.

>> HI, Y'ALL. THIS IS MY FIRST CHALLENGE TO TRY THIS THROUGH BEING VIRTUAL. I'M GOING TO DO MY BEST.

THE CLIMATE ASSESSMENT WAS ORIGINALLY CREATED IN 2013.

THIS WILL BE THE FIFTH TIME THAT WE HAVE CONDUCTED THE CLIMATE ASSESSMENT. I WILL BE USING THE LAST THREE YEARS AS COMPARISON BENCHMARK. IT WAS DONE WITH INPUT FROM COUNCIL, STAFF AND ORGANIZATION, A PUBLIC OPINION RESEARCH GROUP.

WE DID THIS ASSESSMENT PRE-COVID.

SO IN FEBRUARY OF 2020, IT WENT FROM FEBRUARY 3RD TO FEBRUARY 28TH. YOU CAN PUT IT ON THE NEXT SLIDE, LAURA. IT IS A SELF-IDENTIFIED SURVEY, WHICH MEANS THAT WE SEND IT OUT TO THE EMPLOYEES THAT WE HAVE INVITED, WHICH IS 414. MOST ARE FULL-TIME, BUT THERE ARE SOME PART-TIME EMPLOYEES THAT ARE REGULAR IN THE LIBRARY AND PARKS. THIS WAS THE NUMBER THAT COMPLETED THE SURVEY. SO 363 STARTED IT.

ABOUT 352 COMPLETED THE MAJORITY OF IT.

AROUND 85% TOTAL FOR THE EIGHT GROUPS THAT WE IDENTIFY.

YOU CAN GO TO THE NEXT SLIDE. THIS IS THE BREAKDOWN BY EMPLOYEE GROUP. WHICH WAS THE LAST TIME THAT WE DID IT, AND 2020, THERE WERE 98 DIFFERENT EMPLOYEES THAT POTENTIALLY COULD HAVE FILLED OUT THE SURVEY.

SO THAT BASED ON OUR TURNOVER BETWEEN THE TIME WE DID IT IN 2018 AND THE TIME WE ACTUALLY DID IT IN 2020.

YOU CAN SEE OUR GROUPING. THERE'S QUITE A FEW MORE EMPLOYEES AND QUITE A FEW EMPLOYEES WHO HAVE BEEN HERE FOR A LONG TIME. THAT'S GOOD.

THAT MEANS WE HAVE A WIDE RANGE OF OPINIONS.

WE'RE GOING ON TO THE NEXT SLIDE, PLEASE.

VERY FIRST QUESTION AFTER IDENTIFYING THEMSELVES IS MY IMMEDIATE SUPERVISOR PROVIDES CLEAR DIRECTION TO MYSELF AND MY TEAM. CONSISTENT ACROSS THE LAST THREE CYCLES. A LITTLE DOWNTICK, BUT IF YOU LOOK AT IT, WE'RE STILL PRETTY CLOSE TO NINE OUT OF TEN EMPLOYEES IDENTIFY THAT DIRECTION FROM THEIR TEAM AND FROM THEIR SUPERVISOR. NEXT SLIDE.

MY IMMEDIATE SUPERVISOR COMMUNICATES EFFECTIVELY WITH MYSELF AND MY TEAM. STAYED PRETTY CONSISTENT, SLIGHTLY BETTER THAN 2017. BETWEEN NINE AND TEN EMPLOYEES BELIEVE THAT THEY'RE GETTING GOOD COMMUNICATION.

WE WILL SEE A LITTLE LATER ON, THAT MAY BE ONE OF OUR BIGGEST CHALLENGES IS HOW YOU EFFECTIVELY NAVIGATE.

NOW WITH COVID, IT MAKES IT A LITTLE MORE CHALLENGING.

NEXT SLIDE. OBVIOUSLY, FEED BACK RELATED TO

[00:20:01]

MY JOB PERFORMANCE. SO A COUPLE OF YEARS AGO, YOU WILL RECALL THAT WE HAD A STRATEGIC PLAN SOFTWARE, WE IMPLEMENTED AN ONLINE PERFORMANCE EVALUATION SYSTEM.

I THINK AT LEAST THAT'S HELPED US GET TO A PLACE WHERE WE'RE CONSISTENT HERE. GOING FORWARD, I THINK WHAT I'M GOING TO TRY TO DO IS MORE CLOSELY FIT HOW THE EVALUATIONS RELATE TO THE JOBS. WE'VE BEEN WORKING TOWARD GETTING THOSE CONTINUOUSLY GOING BACK TO THE VERY ORIGINS OF THIS. THIS HAS STAYED FAIRLY CONSISTENT OVER THE LAST THREE CYCLES.

NEXT GUIDE. UNCOME FORTEDABLE APPROACHING MY IMMEDIATE SUPERVISOR ON HOW TO IMPROVE OPERATIONS.

FAIRLY CONSISTENT THE LAST THREE YEAR, SHOWS THAT OBVIOUSLY PEOPLE ARE LISTENING. IT LOOKS LIKE IT'S BEEN FAIRLY CONSISTENT. QUESTION SEVEN, NEXT SLIDE, PLEASE. I AM COMFORTABLE REPORTING SAFETY POLICY VIOLATIONS WITHOUT FEARS OF REPRISAL.

PRETTY CONSISTENT HERE, ALSO. NOT TOO MANY DIFFERENCES BETWEEN THE LAST THREE CYCLES THAT WE'VE DONE IT.

JUST BEAR IN MIND, REMEMBER, WE HAVE 100 DIFFERENT EMPLOYEES, SO THAT MEANS CONSISTENTLY WE ARE COMMUNICATING WITH THE NEW GROUP SO THEY KNOW THAT THEY CAN REPORT THESE THINGS WHEN THEY NEED TO REPORT. THAT'S GOOD.

QUESTION EIGHT. I'M COMFORTABLE WITH PUTTING EMPLOYEE MISCONDUCT WITHOUT FEAR OF REPRISAL.

PRETTY CONSISTENT. I WOULD SAY WE'VE DONE A GOOD JOB COMMUNICATING WITH OUR NEW EMPLOYEES.

SO THEY KNOW IF THERE'S SOMETHING GOING ON, THEY CAN REPORT IT AND WE'RE GONNA TAKE IT SERIOUSLY AND SEE IT THROUGH.

NEXT SLIDE. SO HERE'S THE VERY FIRST SLIDE WHERE WE GET INTO THE COMMUNICATIONS.

I'M INFORMED ON ISSUES IMPORTANT TO MY JOB.

WE TRY TO DO A GOOD JOB WITH E-MAIL.

WE TRY TO USE A GOOD JOB DOING STAKE HOLDER MEETINGS.

THEY TRY TO DO A GOOD JOB KEEPING THEIR FOLKS INFORMED WITH EVERYTHING. WE STILL HAD A SMALL GROUP HERE CLEARLY THAT THINKS THAT THEY'RE NOT GETTING COMMUNICATION FROM THE TOP DOWN. WE WILL DO A DEEPER DIVE INTO THIS PARTICULAR ONE BECAUSE AT THE CONCLUSION OF THIS, I WILL COMMUNICATE WITH ALL THE DEPARTMENTS IN THOSE SEGMENTS THAT WERE IDENTIFIED ON THE FIRST SLIDE JUST EXACTLY WHAT THE DEPARTMENTAL RESULTS ARE SO THAT THOSE INDIVIDUAL GROUPS CAN SEE IF PERHAPS WE HAD ONE AREA WHERE MAYBE WE'RE MISSING IT OR WE NEED TO TRY TO SHORE UP THAT COMMUNICATION.

OVERALL, I THINK WE TRY EVERY MECHANISM POSSIBLE, BUT WE ALL KNOW THAT YOU GET BOMBARDED WITH TONS OF INFORMATION.

SO NOT EVERYBODY READS EVERYTHING OR NECESSARILY LISTENS TO EVERYTHING. THIS IS ONE OF THOSE AREAS THAT NEEDS SOME EFFORT. SO THE EXECUTIVE TEAM AND EACH DEPARTMENT THAT NEEDS TO DO THAT WILL BE WORKING WITH THEM TO TRY TO ACCOMPLISH THAT GOING FORWARD.

>> WHEN I LOOK AT SOMETHING LIKE THOSE, THAT'S A SIGNIFICANT PERCENTAGE THAT FEELS THAT THERE NEEDS TO BE IMPROVEMENT HERE.

I WOULD ASK YOU NOT JUST TO THINK ABOUT ONE WAY COMMUNICATION IN REGARDS TO THIS QUESTION, BUT HOW DO PEOPLE FEEL THAT THEY'RE PART OF THE PROCESS?

>> I THINK THAT'S RIGHT. ONE OF THE THINGS THAT WE DID THIS YEAR THAT I DIDN'T MENTION YET IS EVERY SINGLE QUESTIN HAD A TEXT BOX WHERE PEOPLE CAN PROVIDE INFORMATION STATEMENTS ABOUT WHY THEY FELT ONE WAY OR THE OTHER.

TENDENCY TO GET MORE, I'M NOT GETTING SOMETHING STATEMENTS THAN I AM GETTING SOMETHING STATEMENTS.

SO WE WILL BE ABLE TO SHARE THOSE WITH INDIVIDUAL DEPARTMENTS AND ACROSS THE ORGANIZATION SO THAT WE CAN LOOK AT WHAT PEOPLE SAID AND HOPEFULLY THEIR INPUT WILL HELP US IDENTIFY WHY THEY FEEL THAT WAY GOING FORWARD.

THAT'S SOMETHING WE HAVEN'T DONE WITH THIS SURVEY.

>> COUNCIL, I WANT TO MAKE SURE THAT I WILL PICK UP ON THAT.

IN YEARS PAST, WE'VE ASKED A COUPLE OPEN ENDED QUESTIONS AT THE VERY END. THAT WAS ONE OF THE MAJOR CHANGES WE MADE THIS YEAR. WE PROVIDE THAT OPPORTUNITY FOR EMPLOYEES ON EVERY QUESTION THIS YEAR.

THAT WAS A MAJOR CHANGE. >> IT RESULTED IN ABOUT 50 PAGES OF COMMENTS. VERY LARGE, WHICH WILL BE -- THERE'S A LOT TO GO THROUGH. I READ THROUGH A MAJORITY OF ALL

OF THEM. >> I THINK THAT'S SO IMPORTANT THOUGH BECAUSE YOU'RE REALLY ON POINT THERE.

[00:25:02]

INSTEAD OF JUST A SUMMATION AT THE END.

I'M GLAD YOU ALL DID THAT. >> THAT WAS GOING TO BE MY QUESTION, TOO, RICHARD, IS HOW MUCH PARTICIPATION YOU HAD IN THOSE TESTS. I THINK AS YOU SORT THROUGH THAT, YOU PROBABLY ARE GOING TO BE ABLE TO PINPOINT THE ANSWER

TO THAT QUESTION. >> I THINK YOU'LL SEE WE PROBABLY HAVE THE ANSWERS. WE HAD SOME FIRST AMENDMENT QUESTIONS. YOU'LL PROBABLY SEE IT COMES DOWN TO THAT COMMUNICATION FACTOR.

WE HAVE TO FIGURE OUT HOW WE GET TO THEM SO THEY FEEL LIKE THEY'RE BEING COMMUNICATED WITH. READY FOR THE NEXT SLIDE? ALL RIGHT. NEXT SLIDE, PLEASE.

MY IMMEDIATE SUPERVISOR PROVIDES EFFECTIVE COACHING AND MENTORING TO ENHANCE MY PROFESSIONAL DEVELOPMENT.

LITTLE DIFFERENT HERE MAYBE BECAUSE HAVING THE ONLINE SYSTEM. CLEARLY IT'S NOT GOING DOWN, SO PEOPLE ARE BEING COMMUNICATED SLIGHTLY BETTER.

IT WASN'T LESS. NEXT SLIDE, PLEASE.

QUESTION 12. I HAVE THE TOOLS AND RESOURCES I NEED TO DO MY JOB SAFELY. IT'S BEEN FAIRLY CONSISTENT.

YOU CAN SEE IT'S DOWN A TINY BIT FROM 2017.

HOPEFULLY, SOME OF THOSE COMMENTS WILL LEAD US TO WHY PEOPLE DON'T THINK IT'S BETTER. I DO THINK AT LEAST IT'S CONSISTENT. IT'S NOT GOING DOWN SO HOPEFULLY PEOPLE FEEL THEY CAN DO THEIR JOB SAFELY.

I DO THINK THAT ONE OF THE THINGS THAT HAPPENED OVER TIME IS WE NOW REVIEW EVERY SINGLE PROPERTY, CAR WRECKS, WORKER'S COMP, WITH THE DEPARTMENT AND WE MAKE A DETERMINATION ON, IS THERE SOMETHING WE COULD HAVE DONE TO IMPROVE THAT SITUATION AND TRY TO MAKE SURE IF IT'S SOMETHING THAT WE CAN MANAGE, LIKE A PIECE OF EQUIPMENT OR A TOOL, WE PASS THAT ON TO THE DEPARTMENT TO MAKE SURE THAT THEY UNDERSTAND THAT THEY'RE MISSING SOMETHING TO HELP GET THROUGH THAT.

NEXT SLIDE. I HAVE THE TOOLS AND RESOURCES I NEED TO SOLVE CUSTOMER ISSUES. FAIRLY CONSISTENT.

ABOUT THE SAME AS IT HAS BEEN. NEXT SLIDE.

I RECEIVE PRAISE AND RECOGNITION FOR DOING A GOOD JOB.

HERE'S ONE WHERE CLEARLY WE KNOW WE HAVE TO WORK ON.

WE'RE LOSING IT SOMEWHERE, POTENTIALLY AT THE DIRECT SUPERVISORY LEVEL, WHERE THEY WOULD PROVIDE GUIDANCE OR THEY WOULD PROVIDE PRAISE. SOMETIMES JUST SAYING THANK YOU GOES A VERY LONG WAY. WE GET BUSY IN OUR JOBS AND SOMETIME WE FORGET TO MAKE SURE PEOPLE UNDERSTAND THAT THEY'RE VALUED. THIS IS ONE OF THOSE AREAS THAT'S MAYBE A SUPERVISOR DEVELOPMENT TRAINING ISSUE THAT NEEDS SOME HELP. WE WILL HOPEFULLY BE ABLE TO IDENTIFY THAT FROM SOME OF THE COMMENTS AND WORK TOWARD PUTTING SOMETHING IN PLACE THAT MAY HELP THIS PARTICULAR MEASURE.

NEXT SLIDE. MY IMMEDIATE SUPERVISOR PROVIDES COLLABORATIVE OPPORTUNITIES FOR ME TO CONTRIBUTE TO MATTERS IMPORTANT TO MY JOB. UPTICK, PRETTY CONSISTENT, LOOKS GOOD. NEXT SLIDE.

MY IMMEDIATE SUPERVISOR LEADS MY TEAM EFFECTIVELY.

FAIRLY CONSISTENT. CERTAINLY UP FROM 2017.

NEXT SLIDE. MY COWORKERS AND I ARE AN EFFECTIVE TEAM. WE'LL SEE LATER ON THAT'S ONE OF THE THINGS PEOPLE REALLY LIKE ABOUT WORKING IN ROWLETT IS THEIR COWORKERS. FAIRLY CONSISTENT.

WELL ABOVE THE 90%. NEXT SLIDE.

QUESTION 18, MY TEAM AND I ARE ENCOURAGED TO FIND BETTER, MORE EFFICIENT WAYS TO MEET OUR JOB. THAT'S BEEN CONSISTENT.

THAT'S GOOD. NO DOWNTICK HERE.

NEXT SLIDE. QUESTION 19.

MY IMMEDIATE SUPERVISOR TRUSTS EMPOWERS ME TO DO MY JOB TO THE BEST OF MY ABILITIES HAS STAYED HIGH.

I KNOW WE GIVE PEOPLE A LOT OF LATITUDE TO DO THEIR JOBS WITHOUT TONS AND TONS OF NONTRUST.

EVERYBODY IS, HOPEFULLY, DOING ALL THE THINGS THEY'RE SUPPOSED TO BE. DURING COVID, WE WORK THE WAY PEOPLE DO THEIR JOBS IN ORDER TO HAVE SAFE DISTANCING AND TAKE CARE OF THINGS. IT SHOWS THAT WE'VE TRUSTED PEOPLE TO DO THE RIGHT THING, WHICH IS GOOD.

NEXT SLIDE. I WOULD RECOMMEND WORKING FOR THE CITY TO OTHERS. SO THAT'S A LITTLE BIT OF A

[00:30:01]

DOWNTICK FROM LAST TIME, BUT IT'S FAIRLY CONSISTENT.

NEXT SLIDE. MY JOB IS IMPORTANT TO MY CITY'S MISSION. SO IT'S STAYED HIGH, UPPER 90S.

QUESTION 22, NEXT SLIDE. MY JOB IS TPORPBT MY DEPARTMENT'S MISSION STAYED HIGH.

QUESTION 23 NEXT SLIDE. THE CITY IS COMMITTED TO BUILDING AND MAINTAINING POSITIVE WORK ENVIRONMENT.

THAT STAYED FAIRLY CONSISTENT, TOO.

I DO THINK WE HAVE A REALLY POSITIVE WORK ENVIRONMENT.

NO DOWNTICK HERE. QUESTION 24, NEXT SLIDE.

I FEEL I AM IMPORTANT TO THE SUCCESS OF THE CITY.

THIS HAS STAYED HIGH, ACTUALLY HIGHER THAN THE LAST TWO COMMENTS. THAT'S GOOD.

VERY HIGH MARKS HERE. DON'T HAVE ANY OTHER UNNECESSARY COMMENT. QUESTION 25, I FEEL I AM IMPORTANT TO THE SUCCESS OF MY DEPARTMENT.

WE THINK PEOPLE REALLY DO LIKE WORKING IN THEIR APARTMENTS.

STAYED WAY HIGH ALL ACROSS THE ORGANIZATION.

QUESTION 26 NEXT SLIDE. SO HERE'S THE NEXT ONE.

I'M CONSIDERING LEAVING THE CITY OF ROWLETT IN THE NEXT 12 MONTHS. SO WHAT WE ASKED PEOPLE IS, AFTER THIS QUESTION, THERE ARE TWO QUESTIONS THAT I'M GOING TO GO OVER. ONE IS, IF YOU ANSWERED NO, WHY WOULD YOU CONSIDER GOING. IF YOU ANSWERED YES, WHY WOULD YOU CONSIDER -- EXCUSE ME. IF YOU ANSWERED YES, YOU'RE CONSIDERING, WHY ARE YOU CONSIDERING LEAVING? WE'RE GOING TO GO ON TO QUESTION NUMBER 27.

THESE ARE THE RESPONSES FOR THOSE INDIVIDUALS WHO ARE CONSIDERING LEAVING THE CITY AND THE REASONS WHY.

75 OF THE 352 PEOPLE THAT COMPLETED THE SURVEY ANSWERED THIS QUESTION. YOU CAN SEE THAT IT'S FAIRLY CONSISTENT FOR THE LAST TIME THAT WE DID IT.

PAY, JOB DISSATISFACTION, SUPERVISOR.

SO ALMOST GOES ALL THE WAY FROM RETIREMENT ALL THE WAY UP.

THOSE ARE THE REASONS PEOPLE ARE CONSIDERING LEAVING OF THE 75 PEOPLE THAT ANSWERED. NEXT SLIDE, QUESTION 28.

THESE ARE THE ANSWERS FROM PEOPLE WHO AREN'T CONSIDERING LEAVING AND WHAT MIGHT MAKE THEM LEAVE.

AND THE ONE THING THAT CHANGED ON THIS ONE, AT LEAST FROM MINE, IS THAT JOB DISSATISFACTION DROPPED A LITTLE BIT.

SO I THINK THAT'S GOOD. THAT SHOWS WE'RE MAKING PROGRESS SO THAT PEOPLE AREN'T LEAVING BECAUSE THEY'RE DISSATISFIED WITH THEIR JOB. THEY LEAVE FOR OTHER REASONS.

EVERYBODY WANTS TO MAKE MORE MONEY.

SOME PEOPLE ARE CONSIDERING RETIREMENT IF THEY REACHED THAT THRESHOLD IF THEY CAN. SOMETIMES FAMILY HAS ISSUES.

THAT'S ONE THING ON THIS SLIDE THAT'S SLIGHTLY DIFFERENT FROM THE PREVIOUS ONE. JOB SATISFACTION HAS MOVED DOWN.

EVEN AS 7%, IT'S NOT AS HIGH ON THE LIST AS THE PREVIOUS SURVEYS. 240 PEOPLE ANSWERED THIS QUESTION. THOSE ARE THE PEOPLE NOT CONSIDERING. NEXT SLIDE.

IF YOU COULD CHANGE ONE THING ABOUT THE CITY, WHAT WOULD IT BE? SO THIS IS AN OPEN-ENDED QUESTION, WHERE WE AGGREGATE ALL THE RESPONSES.

YOU CAN SEE ONE THING THAT JUMPED RIGHT OUT AT ME WAS FACILITIES AND EQUIPMENT. THAT WAS WAY LOW ON THE LIST LAST TIME AND IT HAS MOVED UP AND NOW FALLS INTO THE NUMBER TWO SLOT AFTER THE ALMIGHTY PAY. EVERYBODY WANTS MORE.

THAT'S ONE THING FOR ME THAT REALLY JUMPED OUT ON THIS SLIDE THAT WE OBVIOUSLY NEED TO TAKE A HARD LOOK AT.

WE ALL KNOW EVERYBODY WANTS NEW AND BETTER.

THAT'S ONE THING THAT CLEARLY THE POPULATION SAID THEY TALKED

ABOUT. >> I THINK IN THE FUTURE BEING MORE PROACTIVE JUMPS OUT, RICHARD.

>> WHICH WASN'T EVEN ON THE OTHER ONE.

>> YEAH. I'D LIKE US TO BE MORE

PROACTIVE. >> BEING PROACTIVE IS WHAT WE

ALL DESIRE. >> COMMUNICATION IS CUT IN HALF,

WHICH IS GOOD. >> EVEN THOUGH WE HAD SOME IN THAT SLIDE UP ABOVE, LIKE QUESTION 9 AND 12 TALK ABOUT NOT KNOWING WHAT'S GOING ON AND NOT BEING NECESSARILY SUPERVISED -- TOLD WHAT TO DO, OR FEELING GUIDANCE.

[00:35:01]

IT ISN'T AS BAD AS IT WAS ACCORDING TO THE GROUP THAT

ASWERED THE QUESTION. >> AGREED.

>> NEXT SLIDE, QUESTION 30, 31? 30.

WHAT'S THE BEST THING ABOUT WORKING FOR YOUR DEPARTMENT? SO HERE IT WAS FAIRLY CONSISTENT WITH LAST TIME.

COWORKERS, JOB SATISFACTION. ONE THING THAT WAS ON HERE THAT WASN'T ON HERE BEFORE IS TRUST EMPOWERMENT FROM MY SUPERVISOR.

THAT DIDN'T EVEN SHOW UP IN THE LAST GROUP, IN 2018.

REMEMBER, THESE ARE AGGREGATED FROM PEOPLE'S COMMENTS.

WE DO OUR BEST TO TRY TO MAKE THEM BE CONSISTENT WITH WHAT PEOPLE SAY. SOMETIMES THEY SAY TEN THINGS IN ONE STATEMENT. SO IT COULD BE THAT WE TRY TO IDENTIFY ALL OF THOSE AS WE DO. QUESTION 31.

NEXT SLIDE. WHAT'S THE BEST THING ABOUT WORKING FOR THE CITY? SO FAIRLY CONSISTENT WITH LAST TIME. SERVING/MAKING A DIFFERENCE WENT UP A LITTLE BIT. JOB SATISFACTION.

JOB SECURITY AND JOB SATISFACTION WEREN'T QUITE AS HIGH AS BEFORE, BUT BENEFITS AND WELLNESS WERE HIGHER.

QUESTION 32, PLEASE ENTER ANY COMMENTS OR SUGGESTIONS FOR IMPROVEMENTS. THIS IS ANOTHER ONE OF THOSE AGGREGATED GROUPS. COMMUNICATION WAS LESS, RIGHT, WHICH IS GOOD. NOW THEY'VE SAID SOMETHING ABOUT NOT FEELING HEARD AND TRUSTED. THAT'S ANOTHER THING WE HAVE TO TAKE A DEEP DIVE INTO THE COMMENT.

THERE WERE A LOT OF COMMENTS ON THIS PARTICULAR QUESTION THAT WILL NEED TO BE IDENTIFIED. WE CAN EVEN FIGURE OUT WHAT EXACTLY THAT NOT TRUSTED MEANS. THE PAY IS THERE ONCE AGAIN.

THAT'S PROBABLY NEVER GOING TO NOT BE.

AT THE END WHERE I'M FOCUSING ON THE QUESTIONS.

THE NEXT STEP FOR US AS AN ORGANIZATION IS WE WILL DISSEMINATE THE RESULTS WHICH HAVE NOT BEEN DONE WITH THE EMPLOYEES YET. WE WILL SEND EACH ONE OF THE TARGETED GROUPS, THERE'S EIGHT OF THEM ON SLIDE ONE.

THEIR INDIVIDUAL SPECIFC DEPARTMENT OR GROUPS RESULTS THAT HAVE BEEN GROUPED BY EACH ONE OF THE DEPARTMENTS.

IT WILL HAVE THEIR SPECIFIC COMMENTS IN IT.

THAT WAY EACH ONE OF THOSE GROUPS CAN WORK WITH THEIR ASSISTANT CITY MANAGER, DEPUTY CITY MANAGER OR THE CITY MANAGER ON JUST EXACTLY WHERE DO THEY HAVE THE ITEMS THAT NEED HELP, NEED US TO WORK ON. THE EXECUTIVE KEY, I'M SURE, WILL GO OVER THE KEY ITEM HERE'S TO HAVE A PLAN OF ACTION AS TO HOW WE CAN MAKE THAT DEEPER DIVE INTO IMPROVING THIS FOR FUTURE YEARS. SO THAT WILL BE THE NEXT STEPS.

THEY HAVEN'T BEEN DONE. THIS WAS DONE, LIKE I SAID, IN FEBRUARY. BUT BECAUSE OF COVID, SORT OF

GOT PUT ON THE BACK BURNER. >> WE'LL SEND THEIR RESULTS OUT TOMORROW AND THEN WE'LL, ON ONE OF OUR EXECUTIVE TEAM MEETINGS ON A MONDAY, GO OVER THE BROAD SCOPE OF WHAT NEEDS TO BE DONE AND THEN TRY TO TARGET SOMETIME IN THE NEXT 60 DAYS FOR WHERE CAN WE GO TO HELP WITH THIS? I THINK OBVIOUSLY A LOT HAS TO DO WITH WHICH AREAS AND DEPARTMENTS NEED ATTENTION.

THERE ARE A COUPLE DEPARTMENTS THAT ARE MORE VOCAL THAN OTHER DEPARTMENTS, THAT THOSE INDIVIDUAL DEPARTMENT HEADS WILL WANT TO FIGURE OUT HOW THEY CAN TAKE A DEEPER DIVE INTO THOSE

RESPONSES. >> WHAT WE'VE DONE THE LAST COUPLE TIMES IN THE DEPARTMENT IS GIVE THEM THEIR INFORMATION AND THEN USUALLY I ASK THEM TO LOOK AT THE AREAS DEPARTMENTALLY HAVE TO BE ADDRESSED AND HAVE THE DEPARTMENTS TAKE A LOOK AT THAT AND SEE WHAT THEY CAN DO. WHEN WE DO THAT, THE NUMBERS WILL USUALLY HAVE AN UPTICK THE FOLLOWING YEAR.

EACH DEPARTMENT WILL BE ASKED TO GO BACK.

THEN YOU CAN SAY, THESE ARE THE SCORES AND FIGURE OUT EXACTLY WHAT'S GOING ON AND HOW THEY WILL IMPROVE THAT SITUATION.

WE'VE HAD SOME PRETTY GOOD RESULTS BY DOING THAT.

PEOPLE DEFINITELY WANT TO BE HEARD.

>> SO BRIAN AND RICHARD, HISTORICALLY YOU SEND US THE ENTIRE FILE, US BEING CITY COUNCIL, SO THAT WE CAN LOOK AT THE DEPARTMENT LEVEL AND WE CAN ALSO READ THE COMMENTS?

[00:40:03]

>> YES. I CAN DO THAT TOMORROW.

I WILL DO THAT TOMORROW, YES. IT'S READY SO THAT WE'RE PREPARED. THERE'S A LOT.

IT'S ABOUT -- IN TOTAL, IT MAY BE, ONCE YOU INCLUDE THE POWER POINTS FROM EVERYBODY, IT COULD BE AS MANY AS 200 PAGES.

IT IS A LOT. >> WE READ PACKETS ALL THE TIME.

WE KNOW 200 PAGE. >> ALL THE COMMENTS WHEN I SAW THEM, I WAS LIKE, MAN, THAT'S A LOT OF COMMENTS.

>> THAT'S REALLY GOOD, THOUGH. THAT'S IMPORTANT STUFF.

>> AND VERY VALUABLE, I THINK, IN HELPING US WITH THE

INDIVIDUAL SPECIFIC QUESTIONS. >> YOU HAD YOUR HAND UP AND NOW IT'S DOWN. ARE YOU DONE? OKAY. COUNCIL, QUESTION FROM BROWNIE.

>> I LOOK AT THAT KIND OF OBJECTIVELY, I GUESS.

WHEN I SEE IT IMPROVE LIKE A PERCENTAGE POINT OR TWO PERCENTAGE POINTS PER YEAR, I KNOW THE SUPERVISORS AND MANAGERS ARE WORKING TOWARD THE MAIN GOAL.

I REALLY LIKE SEEING THAT. GOOD JOB.

>> THANK YOU. >> IT'S GOOD THAT THE MORALE IS HIGH. I DON'T KNOW WHAT COVID IS DOING TO THE MORALE. DO YOU HAVE ANY COMMENTS ABOUT

THAT? >> I DO THINK I SUSPECT THE CITY COUNCIL IS VERY TIRED. IT'S BEEN LONG, DEALING WITH THIS FOR FOUR MONTHS. WE FINALLY HAD SOME OF OUR VERY FIRST POSITIVE CASES EVERY SINGLE DAY SINCE ABOUT MARCH 23RD. SO I WAS HOPEFUL MAYBE IT WOULD MAKE ITS DEPARTURE. BUT WISHFUL THINKING, I GUESS.

WE HAVE HAD A VERY OPEN GROUP FROM THE PERSPECTIVE OF, NOBODY'S TRYING TO HIDE IT. IF THEY HAVE AN ISSUE, THEY'RE LETTING US KNOW SO THAT WE CAN TAKE ALL THE AP PPROPRIATE ACTI TO KEEP THE REST OF THE POPULATION SAFE.

BUT I'M REALLY TIRED. >> ALL RIGHT.

I THINK WE'LL WRAP THAT UP. GOOD JOB.

IMPORTANT STUFF. JUST A REMINDER -- I'M SORRY.

I'LL GET TO YOU IN A SECOND, MARTHA.

JUST A REMINDER, WHAT DAYS WERE THESE SURVEYS TAKEN?

>> FEBRUARY 3RD THROUGH FEBRUARY 28TH.

>> EVERYTHING IS PREOR POST COVID NOW, RIGHT?

>> IT IS ALL PRECOVID BEFORE. THERE'S NO TELLING HOW DIFFERENT

IT IS. >> WE NEED TO BE CLOSE TO OUR EMPLOYEES AND HELP THEM THROUGH THIS, TOO.

>> AGREED. >> MARTHA, DID YOU RAISE YOUR

HAND? >> I DID.

YOU GOT A LOT OF REALLY GOOD DATA TO BE ABLE TO SORT THROUGH AND THE COMMENTS AND I WILL BE INTERESTED TO SEE THOSE.

I'M GLAD THAT YOU HAD THE PARTICIPATION RATE THAT YOU DID.

IT WAS A LITTLE SURPRISING. GREAT JOB WITH THE POLLING OUT THERE. AND THEN, YOU KNOW, I DO THINK POST-COVID, YOU MIGHT GET A LITTLE DIFFERENT RESPONSE ABOUT THE SATISFACTION WITH SOME OF THESE.

I THINK EVERYONE'S KIND OF READY TO GET BACK TO WORK.

>> YEAH. SOMEBODY IS TALKING IN THE

BACKGROUND WITHOUT BEING MUTED. >> YEAH, I HEARD THAT.

>> GREAT JOB ON THE SURVEY. I E-MAILED A FEW SUGGESTIONS TO HIM ABOUT EMPLOYEE RECOGNITION, THANK YOU FOR EVERYTHING.

I WILL BE INTERESTED TO GET THE PACKET AND LOOK IT OVER.

>> AND MY COMMENT ON EMPLOYEE RECOGNITION IS, I THINK YOU ALL DO A REALLY GOOD JOB ON EMPLOYEE RECOGNITION, BUT I THINK IT'S GETTING STALE. AT LEAST WHAT WE SEE FROM THE CITY COUNCIL STANDPOINT IS THE SAME THING YEAR AFTER YEAR AFTER YEAR. I THINK IT CAN GET DULL.

>> I WOULD AGREE. >> MY COMMENT ON THAT IS EVERYBODY WANTS A QUARTER AND SO MY SUGGESTION WOULD BE TO BE ABLE TO PERSONALIZE IT MORE AND MAKE IT A LITTLE MORE TARGETED FOR DAY TO DAY EFFORTS. THAT GOES A LONG WAY.

[00:45:03]

IT'S KIND OF HARD SOMETIMES TO DO THE SAME RECOGNITIONS EVERY QUARTER, EVEN THOUGH THEY'RE WONDERFUL THAT YOU DO IT.

BUT MAYBE JUST SOMETHING MORE ON A DAY TO DAY BASIS WHERE PEOPLE FEEL RECOGNIZED BY THEIR SUPERVISORS.

I KNOW THAT CAN BE TOUGH WITH DEPARTMENT HEADS BECAUSE THERE'S A LOT GOING ON. ANYWAY, HOPEFULLY MY SUGGESTION

MIGHT BE VALUABLE. >> THANK YOU.

>> ARE WE READY TO WRAP THIS UP? COUNCIL -- THANK YOU VERY MUCH,

RICHARD. >> THANK YOU VERY MUCH FOR

ALLOWING ME TO PRESENT. >> COUNCIL, ANYTHING ON THE

[4. DISCUSS CONSENT AGENDA ITEMS ]

CONSENT INDIVIDUAL THAT YOU WANT FOR INDIVIDUAL CONSIDERATION? WHILE YOU'RE LOOKING, DO I NEED TO CALL THE I.T. ONE BECAUSE THE AMOUNT CHANGED OR CAN WE STILL LEAVE IT ON THE CONSENT AGENDA?

>> >> YOU'RE LOOKING ABOUT $2300.

>> TWO WAYS TO DO IT. ONE WAY FOR COUNCIL TO APPROVE IT THE WAY IT IS WITH THE UNDERSTANDING THAT THE ADDITIONAL AMOUNT IS WELL WITHIN CITY BOUNDARIES DISCRETIONARY SPENDING AUTHORITY OR YOU CAN SIMPLY APPROVE THE MOTION WOULD INDICATE IF IT WAS APPROVED LIKE THAT.

>> WHICH WOULD BE INDIVIDUAL CONSIDERATION.

LORI, DID YOU WANT TO SAY SOMETHING?

>> I WANTED TO ASK IF THE MOTION FOR THE CONSENT AGENDA COULD SAY MOVE TO APPROVE WITH THE CORRECTION NOTED TO ITEM 7F?

>> WE'LL JUST DO IT FOR INDIVIDUAL CONSIDERATION AND MAKE A QUICK DECISION AND VOTED ON IT.

COUNCIL, ANYTHING ELSE THAT YOU WANT TO HOLD FOR INDIVIDUAL CONSIDERATION? OKAY.

I WOULD SUGGEST A TWO OR THREE MINUTE BREAK HERE AND THEN WE'LL GO INTO REGULAR SESSION. WE

* This transcript was compiled from uncorrected Closed Captioning.